Duniya Zamana Pvt Ltd
Travel agency in Noida
Joined Holidify in January, 2020
80 trips booked through Holidify
Status: Currently Active
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6 Documents Verified View
Duniya Zamana Pvt Ltd
Share your experience & help other travellers like you
Noida, India
About Duniya Zamana Pvt Ltd
Duniya Zamana Pvt Ltd." specializes in crafting unforgettable domestic and international holidays that cater to the diverse tastes and preferences of travelers. Whether you're seeking a serene beach getaway, an adventurous mountain expedition, or a culturally enriching city tour, Duniya Zamana has the perfect package for you. Here's a glimpse into what sets their holidays apart:
Address
Address: 3rd Floor, B, 8, B Block, Sector 2, Noida, Uttar Pradesh, Noida, 201301, India
Destinations covered by Duniya Zamana Pvt Ltd
Spiti, Jammu and Kashmir, Karnataka, Kerala, Tamil Nadu, Dubai, Himachal Pradesh
Services Offered by Duniya Zamana Pvt Ltd
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews Distribution
Reviews for Duniya Zamana Pvt Ltd
Excellent
Trip to Kochi (Cochin), Munnar, Alappuzha (Alleppey), Thekkady, Varkala
What's Good: They planned a good itinerary and gives the properties as they committed my overall experience was good with duniya jamana.Aftabji is very polite and experienced person.The cab and (Read More) the driver they given us was very nice our driver arjun chandran was very nice person and he was very experienced person.The best part of our trip was that when we was start our ride the car was very best and clean and ther driver was also very neat and clean the maintain hygiene.
Excellent
Trip to Kerala
What's Good: The trip was well organised by Duniyazamana pvt.Ltd. I am very thankful to Mr. Aftab for managing such a full and complete iternary for our Kerala trip. The hotels provided by hi (Read More)m was very good. Overall it was a wonderful experience and in future i am definitely going to take trip from Duniyazamana.
What's Not Good: Travelling distance between cities
What's Not Good: Travelling distance between cities
Excellent
What's Good: What a great great tour planned by Aftab bhai literally just amazing right from booking tickets to airport pickup then great accommodation and the main thing is how he costumised e (Read More)very beautiful spot and views and whole program just superb enjoyed every penny. looking to arrange another tour another year with you duniya zamana.....and one more thing he received our calls everytime and guide us immediately
Excellent
Trip to Alappuzha (Alleppey), Munnar
Excellent
Trip to Kovalam
Horrible horrible leaders with us.
Trip to Spiti, Himachal Pradesh
What's Not Good: All 3 team leaders were extremely unprofessional. You need to throw them out. The driver was good but the locations promised werent delivered to us. We neither visited kalpa no (Read More)r had tents in Chandratal. We had to forcefully take an overnight journey from Chandratal back to Manali even though we were sick. We are going to sue if no action is taken and a proper appropriate refund is not initiated. Even the hotels weren't the ones promised to us. We were literally left stranded in the middle of the night in kaza. There were no leaders with us and we were asked to explore the important locations on our own. Very irresponsible. Throw them out before things take a bad turn for your company.
Duniya Zamana Pvt Ltd replied
(24 Jun, 2025)
Subject: – Issue Resolved
Dear Vedanat Khandelwal ,
Thank you for bringing your concerns to our attention. We deeply regret the inconvenience you faced during your trip and appreci (Read More)ate your patience while we thoroughly investigated the matter.
Please note that due to unforeseen and challenging weather conditions during your travel dates, we were compelled to make certain changes to the itinerary, including hotel arrangements and travel plans, in the interest of everyone's safety. These decisions, although difficult, were taken to ensure the well-being of all travelers.
We understand your disappointment regarding the missed locations such as Kalpa and the tents at Chandratal. While every effort is made to follow the planned itinerary, in rare situations like this, safety must take priority. Additionally, we apologize for the communication gaps and the lack of adequate on-ground support you experienced during the trip.
Your feedback about the conduct of the team leaders has been taken seriously and reviewed internally. Necessary action has already been taken to ensure such instances are not repeated in the future.
Dear Vedanat Khandelwal ,
Thank you for bringing your concerns to our attention. We deeply regret the inconvenience you faced during your trip and appreci (Read More)ate your patience while we thoroughly investigated the matter.
Please note that due to unforeseen and challenging weather conditions during your travel dates, we were compelled to make certain changes to the itinerary, including hotel arrangements and travel plans, in the interest of everyone's safety. These decisions, although difficult, were taken to ensure the well-being of all travelers.
We understand your disappointment regarding the missed locations such as Kalpa and the tents at Chandratal. While every effort is made to follow the planned itinerary, in rare situations like this, safety must take priority. Additionally, we apologize for the communication gaps and the lack of adequate on-ground support you experienced during the trip.
Your feedback about the conduct of the team leaders has been taken seriously and reviewed internally. Necessary action has already been taken to ensure such instances are not repeated in the future.
Good
Trip to Varkala, Munnar, Alappuzha (Alleppey), Thekkady
Pleasant but somewhat sour experience
Trip to Madurai, Rameshwaram, Kanyakumari, Tamil Nadu
What's Good: In my recent trip to South India, I liked the vehicle condition like AC was working in good condition and the driver was polite throughout the trip and no worst experience during b (Read More)oarding on and off to all locations.
What's Not Good: The booked vehicle driver could merely speak in English and accommodation experience at one of the hotels was not good as it was promised and the name appeared. The Hotel name is "Rameshwaram Grand" which has very ordinary washrooms and even the facilities were not as expected being a Star rated Hotel. The staff members especially in the reception were not welcoming and comfortable to talk and gave very late response to any requests by travelers. Although, the itinerary package covered food for the driver but still the driver requested for food (Lunch) in few places which the Agent denied paying when I enquired.
What's Not Good: The booked vehicle driver could merely speak in English and accommodation experience at one of the hotels was not good as it was promised and the name appeared. The Hotel name is "Rameshwaram Grand" which has very ordinary washrooms and even the facilities were not as expected being a Star rated Hotel. The staff members especially in the reception were not welcoming and comfortable to talk and gave very late response to any requests by travelers. Although, the itinerary package covered food for the driver but still the driver requested for food (Lunch) in few places which the Agent denied paying when I enquired.
Duniya Zamana Pvt Ltd replied
(16 Jun, 2025)
Dear Mr. .Pankaj,
Greetings from Duniya Zamana Pvt. Ltd.!
Thank you for sharing your feedback. We genuinely appreciate your time in bringing your concerns to our attention. We would (Read More) like to address each point you raised and provide you with our response for better clarity and transparency.
1. Hotel Experience at Rameshwaram Grand
We regret to hear that your experience at Hotel Rameshwaram Grand did not meet your expectations. Please allow us to clarify:
Rameshwaram Grand is a reputed star-rated hotel in the region, generally well-reviewed for its amenities and cleanliness.
Regarding your concern about the washroom, our team did offer a room change, but the offer was politely declined by you at that time.
Concerning the dinner service, kindly note that the hotel’s restaurant closes at 9:00 PM. As per our communication, we had advised having dinner outside the hotel in case of late arrival or plans extending beyond restaurant hours.
We have shared your feedback with the hotel management as well, and they will be taking note for future service improvements.
2. Driver's Communication and Food Arrangements
The driver assigned to your tour could communicate primarily in English. We understand this may have posed minor challenges, and we’ll work to improve language compatibility in future assignments.
As per the agreed itinerary, driver's food was covered by the package. However, we found that on two occasions, the food bill was mistakenly combined with the customer's bill by the hotel supplier. The driver himself mentioned the food cost to be approx. ₹250 (not exact).
We apologize for this confusion and will take corrective measures with our local partners to avoid such mix-ups in the future.
3. Early Duty Start and Night Allowance
On the day in Rameshwaram, you requested the driver to begin duty at 4:15 AM and continue until late night. As per standard policy, early start and long hours generally attract a night allowance, which was not included or paid. We kindly request your understanding as such early duty hours are considered beyond regular service timelines.
4. Parking Charges & Additional Sightseeing
While parking charges were covered for locations listed in your itinerary, you personally paid for parking at Suchindram and Ariyaman Beach, which were not part of the original plan.
Additionally, we noticed that you visited a few other locations in each city apart from those listed in your itinerary. Please note that we did not deny any of these requests and tried to accommodate your plans in good faith, keeping your experience in mind.
We always strive to offer a seamless and memorable travel experience. Your feedback helps us improve our services and communication with both our guests and service providers.
We thank you for choosing Duniya Zamana Pvt. Ltd. for your travel arrangements, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Customer Care Team
Greetings from Duniya Zamana Pvt. Ltd.!
Thank you for sharing your feedback. We genuinely appreciate your time in bringing your concerns to our attention. We would (Read More) like to address each point you raised and provide you with our response for better clarity and transparency.
1. Hotel Experience at Rameshwaram Grand
We regret to hear that your experience at Hotel Rameshwaram Grand did not meet your expectations. Please allow us to clarify:
Rameshwaram Grand is a reputed star-rated hotel in the region, generally well-reviewed for its amenities and cleanliness.
Regarding your concern about the washroom, our team did offer a room change, but the offer was politely declined by you at that time.
Concerning the dinner service, kindly note that the hotel’s restaurant closes at 9:00 PM. As per our communication, we had advised having dinner outside the hotel in case of late arrival or plans extending beyond restaurant hours.
We have shared your feedback with the hotel management as well, and they will be taking note for future service improvements.
2. Driver's Communication and Food Arrangements
The driver assigned to your tour could communicate primarily in English. We understand this may have posed minor challenges, and we’ll work to improve language compatibility in future assignments.
As per the agreed itinerary, driver's food was covered by the package. However, we found that on two occasions, the food bill was mistakenly combined with the customer's bill by the hotel supplier. The driver himself mentioned the food cost to be approx. ₹250 (not exact).
We apologize for this confusion and will take corrective measures with our local partners to avoid such mix-ups in the future.
3. Early Duty Start and Night Allowance
On the day in Rameshwaram, you requested the driver to begin duty at 4:15 AM and continue until late night. As per standard policy, early start and long hours generally attract a night allowance, which was not included or paid. We kindly request your understanding as such early duty hours are considered beyond regular service timelines.
4. Parking Charges & Additional Sightseeing
While parking charges were covered for locations listed in your itinerary, you personally paid for parking at Suchindram and Ariyaman Beach, which were not part of the original plan.
Additionally, we noticed that you visited a few other locations in each city apart from those listed in your itinerary. Please note that we did not deny any of these requests and tried to accommodate your plans in good faith, keeping your experience in mind.
We always strive to offer a seamless and memorable travel experience. Your feedback helps us improve our services and communication with both our guests and service providers.
We thank you for choosing Duniya Zamana Pvt. Ltd. for your travel arrangements, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Customer Care Team
Excellent
Trip to Munnar, Kochi (Cochin), Alappuzha (Alleppey)
Pleasant
Trip to Coimbatore, Mysore, Ooty (Udhagamandalam)
What's Good: I really want to say Mr. Aftab has a very good communication skills he is polite and humble person.
What's Not Good: Some where I didn't like hotels and the staff Becau (Read More)se they were not cooperative.
What's Not Good: Some where I didn't like hotels and the staff Becau (Read More)se they were not cooperative.
Address
Address: 3rd Floor, B, 8, B Block, Sector 2, Noida, Uttar Pradesh, Noida, 201301, India
Destinations covered by Duniya Zamana Pvt Ltd
Spiti, Jammu and Kashmir, Karnataka, Kerala, Tamil Nadu, Dubai, Himachal Pradesh
Services Offered by Duniya Zamana Pvt Ltd
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa