Currently Active
Duniya Zamana Pvt Ltd
Travel agency in Noida
Joined Holidify in April, 2024
1509 users connected by Holidify
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Duniya Zamana Pvt Ltd Reviews
• Trip to Munnar, Alappuzha (Alleppey), Varkala, Kerala
Cab Service and staffing
Houseboat stay at kumarakom should be better
• Trip to Alappuzha (Alleppey), Munnar, Thekkady, Varkala
Services and plan by Mr Aftab. Very humble and polite person ever ready for help. Itinerary made by him was excellent together with hotel choice.
Not to forget the wonderful cab and the hero driver (Mr Abhilash) who added feather in the offering by Aftab Ji.
Thanks ?
Some hotel rooms were a bit small. But the room was changed immediately on request. Again credit goes to Aftab Ji.
• Trip to Kerala
Accomdation
Not near city
• Trip to Kerala
Everything was as promised.
• Trip to Alappuzha (Alleppey)
• Trip to Munnar, Alappuzha (Alleppey), Thekkady
Overall experience was good. They help a lot in making the itinerary and other arrangements and invest lot of time that required to us for finalising it.
The policy of taking 100% payment upfront before the trip is a bit difficult to accept, especially for first-time customers. While I understand you need to make bookings in advance, it’s hard to build complete trust without any prior experience. In my case, even suggesting 80% upfront and 20% on the first day for 6 days trip was not acceptable, which felt rigid — especially when everything is digi (Read More)tal these days.
Also, a big part of the travel experience depends on the driver. Unfortunately, I did not have that much good experience with the driver assigned, which also impacted the overall enjoyment.
Duniya Zamana Pvt Ltd replied25 Aug, 2025
We truly value your feedback and completely understand your concerns regarding the 100% advance payment policy. However, in the travel industry, especially when dealing with hotels, houseboats, resort (Read More)s, and transportation services, most vendors and service providers require full advance payment to confirm the booking. Since we make these reservations on your behalf, we are obligated to secure them with prepayments. This ensures that your accommodations, vehicles, and other inclusions are fully guaranteed and not subject to last-minute cancellations or price changes.
Regarding flexibility in payment terms, while partial payment options (like 80%-20%) may seem practical, it creates operational challenges. For example, drivers, hotels, and activity vendors expect their dues cleared in advance, and we need to ensure smooth coordination without financial disruptions. To maintain transparency and a hassle-free experience for our travelers, we follow a uniform policy that safeguards both the customer’s booking security and our commitments to our service partners.
As for your driver experience, we sincerely regret that it did not meet your expectations. While drivers are carefully selected, we understand that personality and communication play a major role in shaping the journey. We are committed to improving in this area, and your feedback helps us strengthen our service quality by monitoring and re-training our team.
In conclusion, while our payment policy may initially feel rigid, it is designed to protect both our clients and our operational commitments. At the same time, we remain open to constructive feedback and continuously strive to improve the on-ground experience, ensuring that every aspect of your trip, including drivers and support, aligns with the trust you place in us.
Regarding flexibility in payment terms, while partial payment options (like 80%-20%) may seem practical, it creates operational challenges. For example, drivers, hotels, and activity vendors expect their dues cleared in advance, and we need to ensure smooth coordination without financial disruptions. To maintain transparency and a hassle-free experience for our travelers, we follow a uniform policy that safeguards both the customer’s booking security and our commitments to our service partners.
As for your driver experience, we sincerely regret that it did not meet your expectations. While drivers are carefully selected, we understand that personality and communication play a major role in shaping the journey. We are committed to improving in this area, and your feedback helps us strengthen our service quality by monitoring and re-training our team.
In conclusion, while our payment policy may initially feel rigid, it is designed to protect both our clients and our operational commitments. At the same time, we remain open to constructive feedback and continuously strive to improve the on-ground experience, ensuring that every aspect of your trip, including drivers and support, aligns with the trust you place in us.
• Trip to Kerala, Kochi (Cochin), Kumarakom, Vagamon
My trip was excellent,planned within hours
Within limited hours my trip was arranged
• Trip to Kerala
His nature and overall trip is very excellent
About Duniya Zamana Pvt Ltd
Duniya Zamana Pvt Ltd." specializes in crafting unforgettable domestic and international holidays that cater to the diverse tastes and preferences of travelers. Whether you're seeking a serene beach getaway, an adventurous mountain expedition, or a culturally enriching city tour, Duniya Zamana has the perfect package for you. Here's a glimpse into what sets their holidays apart:
Address
Address: 3rd Floor, B, 8, B Block, Sector 2, Noida, Uttar Pradesh Sector 2, Noida, Uttar Pradesh, Noida, 201301, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa