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Dreamland Tour And Travels
Travel agency in Shimla
Joined Holidify in March, 2022
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Dreamland Tour And Travels Reviews
Trip to Manali, Shimla, Himachal Pradesh, India
Trip to Manali, India, Himachal Pradesh
Trip to Shimla, Manali, Himachal Pradesh, India
Hotels are very poor
Hotels and your promisses
Trip to Manali
Unfortunately, my experience with Dreamland Tour & Travels did not meet my expectations. The hotel provided was located nearly 6 km away from the city, which caused significant inconvenience, and the overall hotel quality was below average.
Moreover, we faced serious issues with hot water at the hotel. Despite temperatures dropping to around –14°C, the issue was not resolved until checkout, mak (Read More)ing the stay extremely uncomfortable. The breakfast and dinner quality was very poor, forcing us to arrange meals outside the hotel at our own expense.
Additionally, the cab driver was unfamiliar with Manali and its local destinations and relied continuously on Google Maps, which resulted in frequent delays and disrupted our travel plans.
Overall, the trip was poorly managed, and it was clear that customer satisfaction was not a priority. The tour coordinator, Mr. Rohit, repeatedly made excuses and failed to provide any effective solutions to the issues raised during the trip.
I sincerely hope the company takes this feedback seriously and improves its services for future travelers.
In short, once the payment is made, the responsibility seems to shift entirely to the customer, as the company showed little concern for issues faced during the stay and travel.
Trip to Manali
Unfortunately, my experience with Dreamland Tour & Travels did not meet my expectations. The hotel provided was located nearly 6 km away from the city, which caused significant inconvenience, and the overall hotel quality was below average.
Moreover, we faced serious issues with hot water at the hotel. Despite temperatures dropping to around –14°C, the issue was not resolved until checkout, makin (Read More)g the stay extremely uncomfortable. The breakfast and dinner quality was very poor, forcing us to arrange meals outside the hotel at our own expense.
Additionally, the cab driver was unfamiliar with Manali and its local destinations and relied continuously on Google Maps, which resulted in frequent delays and disrupted our travel plans.
Overall, the trip was poorly managed, and it was clear that customer satisfaction was not a priority. The tour coordinator, Mr. Rohit, repeatedly made excuses and failed to provide any effective solutions to the issues raised during the trip.
I sincerely hope the company takes this feedback seriously and improves its services for future travelers.
In short, once the payment is made, the responsibility seems to shift entirely to the customer, as the company showed little concern for issues faced during the stay and travel.
Trip to Himachal Pradesh
Trip to Manali, Khajjiar, Shimla
About Dreamland Tour And Travels
DREAMLAND TOUR AND TRAVELS -Live for the memories, is a team of finest tour planners, we provide services to our clients all over India.our main focus is on giving best travel facilities so that our clients can fully appreciate the elegance of their dream destination. We've built a connection between our clients and their dream destination so that they give time to their loved ones and make pure memories.
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Address
shilgaon,shimla,himachal pradesh, Shimla, 173219, India
Destinations Covered
Amritsar Dalhousie Dharamsala Kasol Manali Shimla Himachal Pradesh Tirthan Valley PunjabServices Offered
Hotels, Car Rental, Bus/Train, Sightseeing Tour
