Best Escape Holidays
Travel agency in Shimla
Joined Holidify in July, 2022
262 trips booked through Holidify
Status: Currently Active
4 Documents Verified View
Best Escape Holidays
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About Best Escape Holidays
We at Best Escape Holidays, provide you with the best escape routes from the daily hubbubs of work and stress. We show you the best of India, especially molded by our own hands. Being completely dedicated towards the happiness of our customers, and being in travel industry for almost a decade, we have now learnt the way of living life, travel by travel - escape our escape. We firmly believe if any (Read More)thing is a problem to you, it is of the topmost prioritized concern to us. Hence, we are more than happy to customize your travels so that you never feel for a moment, that you are away from home. We make sure, that the buzz of travelling does not make you enervated, but instead fires and fuels up your inner travel-keeda to say at the end- “Ye dil maange More”
We completely believe that travelling is not a journey of the body, but the journey of a soul. We stand there as bystanders and catalysts who will only make the process of transforming yourself, easier and faster. We don’t make you travel India, we make you live India. Be ready to meet the new YOU!
Address
28, Melan, Kotgarh, Kumarsain, Shimla, Himachal Pradesh, 172030, Shimla, 172030, India
Destinations covered by Best Escape Holidays
Ladakh, Himachal Pradesh, Kerala, Rajasthan, Tamil Nadu, Jammu and Kashmir, Uttarakhand
Services Offered by Best Escape Holidays
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour
Reviews for Best Escape Holidays
Excellent
Trip to Ladakh
Excellent
Trip to Rajasthan
Excellent
Trip to Udaipur, Mount Abu
What's Good: We stayed in Padmini hotel in udaipur which is good in both cleanliness and their response towards customer, over all trip was good , I m happy.
What's Not Good: Driver i (Read More)s much kind of rude , wo hame apne hi hisab se ghuma raha tha , hum use unhi rukte hai kal jayege bole to wo apne hi hisab se ghuma raha tha, he's not listening us
What's Not Good: Driver i (Read More)s much kind of rude , wo hame apne hi hisab se ghuma raha tha , hum use unhi rukte hai kal jayege bole to wo apne hi hisab se ghuma raha tha, he's not listening us
Good
Trip to Jaipur, Jaisalmer, Udaipur, Jodhpur
Excellent
Trip to Jodhpur, Jaisalmer
Shimla Kullu Manali Tour
I have traveled with Escape Holidays. All arrangements & complete tour planning was good. Hotel, Food, Stay, Cab were good. Thanks to Ms.Piya, Ms.Shobha, Mr.Rahul for making our tour Memorable & Safe.
Trip to Manali
My experience of Manali trip was so good... Hotel location was so beautiful and hotel staff is very supportive. Also special thanks to Miss shobha for ... Make my trip memorable
Leh Ladakh review
Trip to Ladakh
There is no proper communication between tour coordinator and local coordinator. Hotel choice is very poor except the one at Leh. Camp site is not up to the mark. Driver provided from leh to manaly i (Read More)s very arrogant,
Local coordinator as well as driver has no idea about itinerary.
VERY POOR EXPERIANCE.
Very badly managed by trip provider.
They never provide hotels as shown in picture. We 7 person went for Chardham Yatra from 10 -21 June from N Delhi. Drivers of vehicle may switch off their mobiles at any point of time. Accommodation pr (Read More)ovided are of poor standard, foods are not of good quality, that causes stomach problems. Nobody heard you if complained, Ofcourse you can take food outside as per your requirement with extra payment. Their drivers can stop the vehicle and can ask for clearance of some past payment from company resulting missing your train/ flight. So my sincere request is not to go Chardham Yatra with them as they don't have any control over Uttrakhand hotels, drivers and vehicle. They only try to ESCAPE from responsibility. This Travel agency should be banned.
C S HOTA.
Bijaya Kumar
Trip to Gangotri, Yamunotri, Kedarnath, Badrinath, Char Dham
Best escape holidays is a black spot for the tourism industry and in my view point,no body should opt for this farm for a tour package.The organisation is totally a profit making one and never takes t (Read More)he customer interest into account. The facilities they commit to provide at the time of booking a package are never fulfilled and the type of hotel stay they provide are of very poor standard that it's very difficult to stay there with family. Even though, they were informed several times about the difficulty faced, they never come forward to solve it rather they pressurise the customer to adjust with it. In my view, such type of service providers in the tourism industry should be black listed immediately as they are parasitic and harmful to the industry.
Average , Can be planned better
Trip to Manali, Kufri, Dalhousie, Dharamsala
Location of hotel is something can be better place in manali . Like in mall road or neer to any place . It helps us reduce the time of travelling and less dependency on driver. Experience with driver (Read More)was worst. He takes mny stops nd usually the stops are also not good palce where family cannot even go out and have a cup of tea.
He looks always hogh on weed .
Can be better planned according to situation .Next time I will plann everything by my self.
Good
Trip to Agra, Jaipur, Delhi, Golden Triangle (Delhi, Agra, Jaipur)
There are no comments available for this review.
Excellent trip
First of All thanks to Mr. Navneet sharma (Best Escape Holidays) for making the trip memorable for me and my wife. It was a really amazing experience. Your complement for me was really good and well a (Read More)rranged like candle light dinner..
Hamara Kerala tour
Hum Nov 2023 me Kerala tour ke liye gye the Hume bola gya tha ki best price me best deal milegi or kaha tha ki 3star hotel hoga per jab hum kochi pahoche to driver late tha or use English bhi thik se (Read More)nhi aati thi Hindi to door ki baat hai. Driver ne hume kochi se munnar ke dauraan kisi bhi tarah ka guidance nhi diya na hi kuch Kerala ke baare me bataya. Hotel pahochne per bhi arrangement proper nhi tha. Humne saari problem email me bhi batayi thi per koi reply aaj tak nhi mila or hamare pehle review ke reply me best escape ke owner ne likha hai ki humne paise nhi diye to meri request hain owner se ki apne driver se check karein humne unko rs.14000/- tabhi de diye the.
Humne pehle rs7000/- advance diya tha or munnar me hotel checkout ke time per bhi payment Kiya tha fir thekeddy me bhi checkout ke time per payment Kiya per hamari request thi ki driver ki wajah se hamara echo point or boat ride sightseeing sab reh gaya tha jiski wajah se hum kuch amount deduct kar rahe the per aapki taraf se kuch response nhi tha.
Hume Bina paise diye jana hota to hum aaram se boathouse se subah 8bje chale jate kyoki boathouse se checkout 8am me tha per humne aapke driver ka wait Kiya. Per aapke mahaan driver ne hume car me lock karke dhamki di ki wo Hume police station le jayega. Mai bhi jaane ko ready thi per driver hi nhi le gya. Hume bhi customer legal rights pta hai or uske hisab se action le sakte the. Or jab driver ne hume station chora to unki line thi 'get out' kya aise treat Kiya jata hai guest ko?
Humne ek baar bhi ye nhi kaha tha ki paise nhi denge per koi bhi agar kisi tour ka plan banata hai to important place visit na kar paye to bura lagta hi hai.
Humne boathouse me bhi baat ki thi wahan ka charge sirf rs5000/- tha na ki rs8000/-
Hume pata hai ki south me language problem rehta hai per Kam se Kam English to aana hi chahiye agar aap is tarah ke profession me ho. Hindi ki hume koi expectations nhi thi itna to Hume samajh me aata hai.
Sorry but Hume bhi kabhi bhi future me aap jaise tour planner ki jarurat nhi hai or mai banki sabko bhi kahungi har tarah se janch karke hi decide karna.
Shuruat me best escape agent se baat karke maine kochi aate wakt best escape holidays ke liye recommend bhi Kiya tha per ab nhi karna hai kyoki apni galti manne ke bajaye ye customer ko hi galat keh rahe hain
Best escape ko bs itna hi advice hai ki aaplog apne management per dhyan de tab kisi ko assurity dein nhi to hamare jaise or bhi customer jaldi hi milenge.
Best of luck for your future.
Indore to Jodhpur
Trip to Jodhpur, Jaisalmer
1- Pickup/drop and travel/Driver and car condition was very good.
2- Stay and food at Chokhi dhani Jaisalmer was Average. Location of hotel is remote, bed condition was not good.
*3-Stay at Sul (Read More)tan camp was Good, but quality of food provided was worst. Very bed.
4- stay and food at Rajwada palace Jodhpur was very Good.
Finally it was a average tour arrangement with respect to money. Overpriced.
Representative of travel agency was helpful.
Thanks.
Excellent
Trip to Delhi, Agra, Jaipur, Golden Triangle (Delhi, Agra, Jaipur)
There are no comments available for this review.
Excellent
Trip to Jaipur, Udaipur
There are no comments available for this review.
Dharmshala, Dalhousie Trip
Trip to Dalhousie, Dharamsala
Overall trip experience was good, Thanks to Piya.
Could've been excellent, if not for Dharmshala hotel room and Cab driver.
Piya was so good in communication and convincing skills. She can unde (Read More)rstand the reason and ready to accomodate our requests, wherever possible. Our plan happened just after the rains. She helped us to get the latest updates and assured things will be taken care of. It is so nice of her to check-in with us during the trip.
I took the luxury or higher package, I suppose.
Dharmshala hotel room was bad. There was a miscommunication between Best Escape holidays and the Hotel. Pictures shared about the room was kind of mixed types. And got the least best room in the hotel and it was too shallow. And ultimately we paid for something which we didn't agree for.
Yes, I asked for a different hotel instead of what is suggested. Still if it is not possible to know more about or couldn't help much in these type of requests, then it is better to inform upfront.
Dalhousie was good, the room, the food and everything.
Cab driver was good. For non-hindi speaking people, it is tough to communicate. At times, it could easily create misunderstanding between driver and us. This is the last thing which we want to happen during the trip. It is good to assign drivers who can understand English to non-hindi speaking customers.
Overall,it is better to avoid season times for these places. It is so crowded everywhere and lots of time lost in traffic.
Ratings - 3.75/5
Family trip to Manali, Kasol & Tirthan Valley
We travelled with family to Manali, Kasol & Tirthan Valley in the second week of June'23 through Best Escape Holidays. During our trip we stayed at Marina Heights - Manali, Chalo Kasol - Riverside Cam (Read More)p, Eaglet - Jibhi & at Sunshine Himalayan Cottages - Gushaini, Tirthan Valley.
Piya from Best Escape meticulously planned our itinerary and organised the entire trip from Chandigarh at a reasonable cost. The hotels & camp site provided were decent and so was the cab organised for the entire trip. Piya was very much helpful and patient in sharing the stay options & curating them according to our needs. She even went to the extent of twice checking with us during our trip, whether things are fine and as per our requirements. We fully enjoyed the snow activities near Rotang, river rafting at Kullu, Camping at Kasol, fishing n guided jungle treks at Tirthan Valley during our stay.
Thanks so much Piya for aptly organising the entire trip on short notice and for making our vacation memorable !!
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback & the way your have described everything. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Totally unsatisfied
Trip to Dalhousie, Dharamsala
I had purchased the tour of 48300 for 7 days
I that I had only enjoy in Manali and 1 day in Bejji .
Manali hotel was good and well decorate my room and rest of the hotels were worst that the loggs (Read More)and dharamshala waste of money and time
Individualy if i had made the plan I can do much better then this company
Best Escape Holidays replied
(06 Jul, 2023)
Hello Mr. Singh,
Firstly, package of 48300 was discussed before talking money from you & more hotel categories were also shared with you. You were also is conversation with other agencies. You onl (Read More)y had chosen budget hotels for your Honeymoon. Secondly while on tour, you only said that Kasol hotel is not good, which we upgraded for you. Rest you did not made a single complaint during the tour neither for hotel nor for the cab.
We can resolve the problems or complaints made during the tour not after the tour. Also, next time please plan by own to avoid wasting others time.
Team
Best Escape Holidays
Firstly, package of 48300 was discussed before talking money from you & more hotel categories were also shared with you. You were also is conversation with other agencies. You onl (Read More)y had chosen budget hotels for your Honeymoon. Secondly while on tour, you only said that Kasol hotel is not good, which we upgraded for you. Rest you did not made a single complaint during the tour neither for hotel nor for the cab.
We can resolve the problems or complaints made during the tour not after the tour. Also, next time please plan by own to avoid wasting others time.
Team
Best Escape Holidays
Best escape holidays is the best!!
Trip to Kullu
They are very good in providing the service. We enjoyed our trip.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback ma'am. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Himachal Tour
Trip to Amritsar, Dalhousie, Manali
Not a great experience, the hotels offered them were almost like 7-8 kms away from the main centre and very remote. Have ordered for additional mattress which was never given. The site locations menti (Read More)oned by them were just names and not the locations really. The only good thing I can talk about is the driver who was very co- operative and helpful.
South india tour
It was a great experience in South India Family tour of 14 Days. Special thanks to Mr. Vikram Bodh & Mr. Ajay and the entire team of Best Escape for making it memorable.
All the places are too attrac (Read More)tive and stunning. You managed all this stuff very delightfully.
All the given hotels are fantabulous and added that the driver (Akhil Bhai) is also too much family friendly & cooperative
Package me job bhi mention tha everything was the same (Hotels, Rooms, Foods & transportations)
Hamara ye 14 din ka tour tha jisme hum Cochin, Munnar, Thekkedy, Alleppey, Kovalam, Trivandrum, Kanyakumari, Rameshwaram,Madurai, Kodaikanal, Coimbatore or Ooty cover kiya. Hamari puri family ne bahut enjoy kiya pure tour me
Again special Thanks to Vikram & whole team for making this trip memorable
I specially recommended to everyone to plan your trips through Best Escape Holidays.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback & elaborating all in detail. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
They deserve the title Best Escapists!!!
Trip to Dharamsala, Manali, Shimla
Recently we had a visit to Simla, Manali, Dharmasala & Dalhousie for 8N/9D. Vehicle provided is worst 12 seater provided for 15 people. They are interested in money not in showing places. Beware of co (Read More)ntact person calls himself as Manoj - he talks sweetly fooled you at every moment.
*G Raghupathi*
Best Escape Holidays replied
(02 Aug, 2023)
Mr. G Raghupathi
First of all, vehicle given was having 12 pushback seats & 1 sofa in the last, as committed earlier. Second thing you should discuss everything with your team before coming t (Read More)o the tour. Every person was claiming different issue during entire tour. Someone don't want to sit in the last. Some want room on ground floor. Someone has turned off the AC switch & other one is complaining that AC is not working. Someone wants to stay separate & want extra room in hotel in peak season time on the spot. Last day you don’t want to travel from Dalhousie to Delhi which takes about 12-14 hours which was already told before confirmation. Still, we cancelled one night in Dalhousie on the spot & also paid cancellation to the hotel. You said we only interested in money & not in showing places. We paid for your Chandigarh night stay from our side, which was not in the package. Also want to clarify that every place mentioned in the itinerary was covered. You asked the driver for extra places which were not in the itinerary like Rohtang Pass, Atal Tunnel & Sissu. You have to pay extra for the places which are not in the itinerary, as clearly mentioned earlier also.
You were complaining that vehicle booked is not good. It is not taking speed on highways also. We believed you & asked the same to our transporter also. He sent us GPS records, that cab was running at 80 KM per hour, which is maximum speed limit issued to a commercial vehicle. This thing was also told to you, but you never believed.
Everything was clarified earlier & we think that you have not discussed with your team about the package or you had a fight with them before coming to the tour, that’s why everyone was pretending like individual not a group.
If you remember, you have made a WhatsApp group during tour & our contact person Mr. Manoj was also in the group. You all were enjoying throughout the tour & group was having more than 200 pictures of happy faces. All members started complaining, when asked for the balance payment from our side.
Team
Best Escape Holidays
First of all, vehicle given was having 12 pushback seats & 1 sofa in the last, as committed earlier. Second thing you should discuss everything with your team before coming t (Read More)o the tour. Every person was claiming different issue during entire tour. Someone don't want to sit in the last. Some want room on ground floor. Someone has turned off the AC switch & other one is complaining that AC is not working. Someone wants to stay separate & want extra room in hotel in peak season time on the spot. Last day you don’t want to travel from Dalhousie to Delhi which takes about 12-14 hours which was already told before confirmation. Still, we cancelled one night in Dalhousie on the spot & also paid cancellation to the hotel. You said we only interested in money & not in showing places. We paid for your Chandigarh night stay from our side, which was not in the package. Also want to clarify that every place mentioned in the itinerary was covered. You asked the driver for extra places which were not in the itinerary like Rohtang Pass, Atal Tunnel & Sissu. You have to pay extra for the places which are not in the itinerary, as clearly mentioned earlier also.
You were complaining that vehicle booked is not good. It is not taking speed on highways also. We believed you & asked the same to our transporter also. He sent us GPS records, that cab was running at 80 KM per hour, which is maximum speed limit issued to a commercial vehicle. This thing was also told to you, but you never believed.
Everything was clarified earlier & we think that you have not discussed with your team about the package or you had a fight with them before coming to the tour, that’s why everyone was pretending like individual not a group.
If you remember, you have made a WhatsApp group during tour & our contact person Mr. Manoj was also in the group. You all were enjoying throughout the tour & group was having more than 200 pictures of happy faces. All members started complaining, when asked for the balance payment from our side.
Team
Best Escape Holidays
Himachal - Amritsar tour
Trip to Amritsar, Dalhousie, Manali, Shimla
Trip was planned well. Things highly recommended that can be improved are the choice of hotels. They need to provide better hotels options, since the ones visited by me, we faced few very unpleasant e (Read More)xperiences and are not kid friendly at all.
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Further we would like to clarify that hotels choice totally depends on customers. We have given you also 3 category of hotels' option. You have chosen the bud (Read More)get one, which are obviously not having play area or any other recreational facility for children.
Team
Best Escape Holidays
Team
Best Escape Holidays
One of the worst trip
Trip to Manali, Kullu, Shimla
It was worst escape.from day one Mr.Manu started asking for money to be transferred to different accounts to save GST.everyday they would ask us to pay for hotels or some other account without which d (Read More)river would not start his trip we never expected thisas we had booked our trip three months prior.also some of the places there driver didn't knew as it was his first ever trip with customer.
Best Escape Holidays replied
(02 Aug, 2023)
Hello ma'am,
We have looked into your complaints & the problem you faced during tour. As discussed at the time of confirmation, you have paid 50% of your package amount & remaining 50% you were su (Read More)pposed to pay on arrival. But you did not paid & we were not able to pay further to hotels & cab driver. Then it’s obvious that you have to pay at every hotel at the time of check out. It has nothing to do with GST. If you would have paid balance amount as scheduled, then we shall have paid further & no one would have asked you for their balance payment.
Team
Best Escape Holidays
We have looked into your complaints & the problem you faced during tour. As discussed at the time of confirmation, you have paid 50% of your package amount & remaining 50% you were su (Read More)pposed to pay on arrival. But you did not paid & we were not able to pay further to hotels & cab driver. Then it’s obvious that you have to pay at every hotel at the time of check out. It has nothing to do with GST. If you would have paid balance amount as scheduled, then we shall have paid further & no one would have asked you for their balance payment.
Team
Best Escape Holidays
Good Trip, Thanks to your Partner - Great Escape Holidays
Trip to Amritsar, Dalhousie, Dharamsala
Thank you for connecting us with your partner - Great Escape holidays. Ms. Piya Sharma was great with the arrangements and taking care of the requirements end-to-end. Also appreciate that she / her te (Read More)am was constantly checking with us to ensure that everything is as per the commitment provided by them.
It was a great exprience right from the time we got picked up from the Airport until the drop.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Manali Shimla tours
Trip to Kochi (Cochin), Alappuzha (Alleppey), Munnar, Thekkady, Kovalam
Hotels booked by the tour operator were worst. Hotel Alpas at Manali was not good and location was not upto the mark. Hotel Alpine Hildren at Shimla was worst not reachable.
Best Escape Holidays replied
(02 Aug, 2023)
Hello Mr. Gautam,
You have booked for Kerala Tour earlier & then you shifted for Himachal, also paying cancellation charges in Kerala hotels. Before finalizing the hotel, we have shown the pi (Read More)ctures to you. Also while staying in Manali, you have not made a single complaint about Hotel Alpas. If you would have, we have certainly changed your hotel as you were staying for 4 nights in Manali. Also in Shimla you were afraid to go to Apline Hillden hotel as road was not good. Driver took you to another hotel & you had the night stay there. We also reduced the charges for you, which Shimla hotel reduced for one night stay.
You have booked for Kerala Tour earlier & then you shifted for Himachal, also paying cancellation charges in Kerala hotels. Before finalizing the hotel, we have shown the pi (Read More)ctures to you. Also while staying in Manali, you have not made a single complaint about Hotel Alpas. If you would have, we have certainly changed your hotel as you were staying for 4 nights in Manali. Also in Shimla you were afraid to go to Apline Hillden hotel as road was not good. Driver took you to another hotel & you had the night stay there. We also reduced the charges for you, which Shimla hotel reduced for one night stay.
Shimla and manali
It was wonderfull experience throughout the journey. Specially Thank to Best escape holiday and Ms.Piya Sharma for the arrangement. She quided throughout the journey and also the driver Mr.Sanjeev Vek (Read More)ta was excellent and was safe.
In himachal it was like heaven on earth.
Thanx to Best Escape holidays,Ms.Piya Sharma and Mr.Sanjeev Vekta.
Please do go through Best Escape for the trip
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Honeymoon trip to Shimla and Manali...
I had a great experience of honeymoon tour bcz of Best Escape and Piya...
Special thanks to Piya for the best and convenient arrangement for me. Thanks!
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Excellent
Trip to Mcleod Ganj
There are no comments available for this review.
Amritsar Himachal Trip
Trip to Amritsar, Dalhousie
We had very bad experience with Best Escape Holidays, especially with Piya she was clueless for whatever queries we raise/faces, there was a major communication gap between team Best Escape (Tour Orga (Read More)niser, Cab driver, Hotel and all other peoples), for small query we have communicate to each and all and answer were different, we have massive hassle bassle on very first day @Amritsar Airport to Hotel, we roam around 2+ hrs in Amritsar just to find out hotel (imagine the situation with 1.4 year infant), on top of that tour guide was blaming on Hotel and vise versa, in fact tour guide expect us to give them each time but not even single time she called us for any update regarding tour update.....
On top of that Piya and her payment team very well in contact/follow-up for payment, seems like they only had interest in payment, even they sent cab driver from Himachal Pradesh (Driver were best no issue with that) and telling us he is local person (They basically lied), but in vain he was not even knowing location of hotel (imagine i am dealing with Google map, wife is handling crying baby, driver is clueless & Amritsar Small road and traffic).
On top of that i asked them for resolution/solution for this mismanagement they were not having answer for this (We are sorry/apology was the reply from their side), in worse case scenario his team mate Ajay threat me (Sir aab aap metter badha rahe ho ye accha nahi hoga) when i hold their renaming payment due to this issue on last day of Dharamsala, they literally wont let us check out from Dharamsala Hotel (When i already told them in written WhatsApp that i will not hold any of your money just give me proper resolution)
Issue arises day 13/02/2023 but till 17/02/2023 they fail to give any resolution, in fact they refused to accept this horrible missed management (that was more than worse), only thing they were needed was money but no any service against it, WORSE TOUR EXPERIENCE OF MY LIFE "HIGHLY NOT RECOMMENDATION TO ANY ONE"
Excellent
Trip to Manali, Shimla, Dharamsala
There are no comments available for this review.
Vivek
Trip to Udaipur, Jaisalmer, Jodhpur
Not having information on cities and tour guidance for the trip organization.
Best Escape Holidays replied
(02 Aug, 2023)
Hello Mr. Patil,
We have gone through your complaints in detail. We found that you made a mistake in booking your tickets by yourself or by some other agent. Your arrival was in Udaipur at 4:30 AM (Read More), still we managed early check in at no extra cost. Your return was from Jodhpur at 5 AM & your tour was planned according to your train timings. You were told already that Udaipur to Jaisalmer takes about 9 hours by road. But, while on tour you refused to travel to Jaisalmer & changed your stays from Jaisalmer to Jodhpur & created a problem to us & yourself also. As it was peak season time in Rajasthan during New Year. Call for balance payment cannot be an issue as it was already told to be paid on first day. Still, we asked it on day before your drop.
Your tour was supposed to be good, if you have not altered the itinerary in between the tour.
Team
Best Escape Holidays
We have gone through your complaints in detail. We found that you made a mistake in booking your tickets by yourself or by some other agent. Your arrival was in Udaipur at 4:30 AM (Read More), still we managed early check in at no extra cost. Your return was from Jodhpur at 5 AM & your tour was planned according to your train timings. You were told already that Udaipur to Jaisalmer takes about 9 hours by road. But, while on tour you refused to travel to Jaisalmer & changed your stays from Jaisalmer to Jodhpur & created a problem to us & yourself also. As it was peak season time in Rajasthan during New Year. Call for balance payment cannot be an issue as it was already told to be paid on first day. Still, we asked it on day before your drop.
Your tour was supposed to be good, if you have not altered the itinerary in between the tour.
Team
Best Escape Holidays
MANALI TRIP WITH BESTESCAPE
Enjoyed a lot at Manali. Thanks to Bestescape for providing a good package and its staff Ms. Tanuja mam for being in touch for the guidelines during our entire trip...
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Best escape Holidays is the best.
Trip to Jaisalmer, Jodhpur, Udaipur
The booking process right from the beginning was superb. The booking quotation, and then support throughout the end of the journey is what made me feel happy. Ms. Tanuja from the Best Escape holidays (Read More)was very supportive. The driver was very polite and even the Hotels were good enough. Thank you so much. I would definitely recommend Best escape Holidays to anyone planing a tour.
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
Team
Best Escape Holidays
Team
Best Escape Holidays
Nima omu provided shimla, kullu manali trip
It was a wonderful experience, thanks for providing such good services Best Escape Holidays, the hotel rooms are nice and we had a good driver too, the driver was very helpful and very friendly . And (Read More)specifically thanks to our guide “Nima Omu” from Best Escape Holidays makes sure we have a great experience, she was always there to help us with our queries. Everything was good nd our last most adventure for missed the train from our first station she’s communicate our cab driver nd he’s dropped our next station then we catch the our train
Best Escape Holidays replied
(21 Dec, 2022)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Review
It was our first n best trip experience with “ best escape holiday”. The trip details was executed to perfection, thanks to “Thanuja”. Food and hotels were too good n the driver was excellent. Thank y (Read More)ou so much BEST ESCAPE HOLIDAY.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback ma'am. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Amazing Experience
I reached Manali via 'Best Escape Holidays ' . I had took premium package because of the affordable pricing, bus booking, room stay was also included in this premium package. I got a tour coordinate (Read More)Miss Piya and she was very friendly and supportive and also helped me to the rest of my trip. It was a very joyful and memorable trip for us . They had also arranged a nice hotel to stay which is in 'Jogni Heights' . They had took feedback 2-3 times during the trip . 'Best Escape Holidays' is the suggestion to give everyone who are looking for a trip to Manali.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Very Amazing Experience
We had a trip to manali with best escape holiday. Very good experience with Neema Omu and mohanji. Very happy with all arraengement and service. thanka for making trip memorial. Keep it good work.
Best Escape Holidays replied
(06 Jul, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Kerala trip
Trip to : Munnar, thekeddy, allepy
Thank you best escape holidays for the trip. Special thanks to nima omu for organizing the whole trip. The trip was well planned. Hotels booked also good. We enjo (Read More)yed a lot. This trip will be very memorable for us. Thank you.
Best Escape Holidays replied
(22 May, 2023)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Kerala trip
Trip to Kovalam, Munnar, Thekkady
Thank you, Best Escape Holidays team, especially Shivani Thakur and Ajaykumar, for organising our Kerala trip so well and making it memorable. I'm recommending it for sure.
Best Escape Holidays replied
(21 Dec, 2022)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Pleasant
Trip to Agra, Delhi, Jaipur, Golden Triangle (Delhi, Agra, Jaipur)
There are no comments available for this review.
Good
Trip to Alappuzha (Alleppey), Kochi (Cochin), Kovalam, Munnar
There are no comments available for this review.
Feedback
Enjoy the trip, the location selected and the planning was excellent, thanks to Piya (coordinator), helped in each and every step, reviewed everything before deciding. Thanks to escape holidays and Pi (Read More)ya for making our trip memorable.
Best Escape Holidays replied
(21 Dec, 2022)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
Team
Best Escape Holidays
Excellent
Trip to Munnar, Thekkady, Alappuzha (Alleppey)
There are no comments available for this review.
Best escape holiday is best toor planer
I want package 4 day manali and 1 day simla my driver is very good and hotel and hotel stop are very good thanks best escape thanks so much
Best Escape Holidays replied
(21 Dec, 2022)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
Team
Best Escape Holidays
Good
Trip to Manali, Kullu, Shimla
There are no comments available for this review.
Best Escape Holidays
It was a memorable experience with Best Escape Holidays. We went to Manali for 5 days tour. Everything was perfectly arranged. Driver was good & hotel was also very nice. Thank you very much
Best Escape Holidays replied
(03 Aug, 2022)
Thank you for your valuable feedback sir. Looking forward to assist you with future trips too.
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Best Escape Holidays
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Best Escape Holidays
Address
28, Melan, Kotgarh, Kumarsain, Shimla, Himachal Pradesh, 172030, Shimla, 172030, India
Destinations covered by Best Escape Holidays
Ladakh, Himachal Pradesh, Kerala, Rajasthan, Tamil Nadu, Jammu and Kashmir, Uttarakhand
Services Offered by Best Escape Holidays
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour