Best Support from Mr.Ajay , cab driver also very good
VK
Vamshi krishna N
• Hyderabad
4 months ago
Ajay is the Worst fellow ..he demand extra amounts for unnecessary things. Treating the travellers
DS
Deepa Sethi
• Bengaluru
6 months ago
These guys are highly unprofessional. All they need is money and after the booking is done and they get their payment, even after you go to hell, they won't bother. Their so called sales agent Shubham is so unprofessional that once the sales is done, he won't even pick your calls. Then their so called trip advisor will behave like a local goon and has the capability of stopping your car during you (Read More)r trip in between just to extract their money.
They are so ill mannered, unprofessional and non trustworthy that instead of making memories you will end up in nightmare.
If you want to book through them, book at your own risk.
Everything
N
Nupur
• Bengaluru
6 months ago
Nothing
Please read my review thoroughly..this was my 4th trip from travel triangle and proved to be the most pathetic.
I booked my holiday package to Rajasthan from agent Preeti Sharma from back to holidays in December around 2 months back from the start date. Preeti Sharma was super duper active for 2 days when the booking and payment everything got confirmed. Post initial booking, if I call/message he (Read More)r for any detail, always delayed response or no response. The blunder she did with me that she changed my hotel and neither informed me or the driver till the time I arrived at the hotel and the hotel person says there is no booking for you. I had my 6 months old infant, 6 years old son and senior citizen parents. After calling Preeti, she was not ready to accept her fault,was rude and there was no empathy in her words. We were roaming hotel to hotel with our luggage and kids and parents. The hotels chosen were pathetic - jaigarh palace (1*), juma camp (0*) , balam jodhpur (-1*).
Only Welcome heritage traditional haveli, jaipur was good hotel. Somehow the owner of back to holidays was polite enough and he refunded my jodhpur hotel amount and we managed to book room in Marriott jodhpur. Whole time, Preeti Sharma was not reachable,rude, no ethics. IF you are Booking with back to holidays, never ever book with this ridiculous agent named PREETI SHARMA. She will make your holiday a NIGHTMARE. DRIVER JEETENDRA WAS OK OK BUT but MOODY. Most of the time he was on phone and not willing to drive much in city traffic. His guides were good and his restaurants were good and he suggested and took us to few good local eateries as well. Overall he was ok ok. My money got wasted and the whole credit goes to PREETI SHARMA.
DA
Deepak Agrawal
7 months ago
I had a great experience with back 2 holidays. Such a great Trip .This second trip with back 2 Holidays.I booked a package for Dubai Abu Dhabi. This is my first international trip. Such a great trip and memorable for me .
Thank you so much Back 2 Holidays
Nothing
RA
Radha Agrawal
7 months ago
We had an amazing Dubai trip. Everything was well coordinated."This is my first tour with back 2 holidays , it was great , we felt safe and had tons of peace of mind!!". They really looked after us ."
Such a great trip .!!
PA
Priya Agrawal
7 months ago
I booked a package for Thailand.I had great experience.Mr. Homendra did best and in touch with us constantly.such a amazing trip .
Thank you so much Back 2 holidays
KS
Kirti sharma
7 months ago
I recently had the pleasure of booking a Chennai trip through Back2holidays, and it was nothing short of fantastic! From the very beginning, their team was professional, responsive, and highly organized.
The itinerary was well-curated, covering all the must-visit attractions like Marina Beach, Kapaleeshwarar Temple, and Fort St. George. The local guides provided insightful details about Chennai's (Read More) rich history and culture, making every destination even more special.
The accommodations exceeded expectations—comfortable, clean, and perfectly located for sightseeing. Back2holidays ensured seamless transportation throughout, and our driver was courteous and knowledgeable about the city’s best routes.
What truly stood out was the personalized attention they gave to our preferences, making the entire experience feel tailored to us. The food recommendations were a highlight; we got to savor authentic South Indian delicacies at some amazing spots!
Overall, Back2holidays made our Chennai trip stress-free, enjoyable, and truly memorable. I would highly recommend their services to anyone planning a hassle-free vacation. Looking forward to planning our next trip with them!
Google Ratings & Reviews
Google Rating
4.0
Based on 127 Reviews
Customer Reviews
RN
Riddhima Narwar
a month ago on
This site is good for making trip as well as according to your budget...
In UP :
Lucknow
Prayagraj
Mathura
Kanpur
Gaziyabad
and many more....
It suggested me by Nidhi Chaudhary
This experienced very g (Read More)ood!!
MB
Moksh Bhandari
a month ago on
dear Miss Himani,
Thank you dear for handle my trip. You went above and beyond to make our trip memorable and stress-free. You are responsive and communicative throughout the entire process, from book (Read More)ing to returning home. I felt so glad i booked from back2holidays with wonderfull girl(HIMANI). The trip was amazing and we were so happy with the choice we made to go through this agency.
JT
Jay Thakur
a month ago on
The service they provide is best according to me because I take others service also, but they are not good as compare to back2holidays. The nature of there employees are good specially thanks to nidhi (Read More) . Thank you so much back2holidays for make my trip best.
GC
Gunjan Chaudhary (Gunjan)
Edited a month ago on
Amazing trip with Nidhi ????
MM
MG mg
2 months ago on
Recently I booked Rishikesh package from Back 2 holidays and I got a very good package. Shreya from the company helped me a lot to get best deal. Thanks a lot
AG
Aakansha Gaikwad
2 months ago on
We chose Back2Holidays for our Sikkim trip based on glowing reviews, but the experience was far from satisfactory. We paid extra for a spacious car with a luggage carrier, but were given a cramped veh (Read More)icle with no room for our bags. The team was unhelpful, and we were left waiting at the airport for hours — ultimately having to send our luggage with a random car we arranged ourselves.
The hotel in Gangtok was nice, but its remote location and lack of accessible transport were never mentioned beforehand, causing further inconvenience. While the rest of the trip was okay, the travel agency service fell far below what was promised. Definitely not worth the premium we paid for a so-called luxury experience.
NB
Naresh Bhansali
2 months ago on
The overall experience was disappointing due to inadequate hotel accommodations and poor service from vendors. The hotels did not match the descriptions provided; for instance, in Gangtok, a "garden-f (Read More)acing" room had a high wall obstructing the view, and in Darjeeling, a room advertised with a good view turned out to overlook a road instead of the expected hills or mountains.
Additionally, the drivers provided by the agency were unhelpful. One driver failed to assist with luggage at the airport, leaving the family to manage three trolleys and bags on their own. Another driver was uncooperative regarding seating arrangements, which added to the frustration. Out of five days, only one driver, who took them to Nathula, provided satisfactory service. Overall, the trip did not meet expectations, especially considering the costs involved, and the services rendered were not up to the promised standards.
The overall experience was marked by apathy and inadequate service. Complaints were raised with the service company, but their response was lacking. While they frequently contacted us for bookings, they provided minimal support when issues arose, simply directing us to call their support line. There was little assistance in addressing our concerns, and the company seemed more focused on taking proof from the hotels rather than offering meaningful support.
Please consider other vendors if you have option.
SS
shubham soniya
4 months ago on
Recently I went for family trip to Sikkim and Darjeeling with Back 2 holidays tour travel agent and my trip was nicely planned by travel agent name Homendra. He is so supportive and responded for each (Read More) and every query we had during our trip.. Special mention to Homendra sir for planning our trip well and smooth without any inconvenience. I would definitely recommend everyone to plan with back 2 holidays and I am personally planning for more future trips with the same team.Thank you again
Best Support from Mr.Ajay , cab driver also very good
VK
Vamshi krishna N
• Hyderabad
4 months ago
Ajay is the Worst fellow ..he demand extra amounts for unnecessary things. Treating the travellers
DS
Deepa Sethi
• Bengaluru
6 months ago
These guys are highly unprofessional. All they need is money and after the booking is done and they get their payment, even after you go to hell, they won't bother. Their so called sales agent Shubham is so unprofessional that once the sales is done, he won't even pick your calls. Then their so called trip advisor will behave like a local goon and has the capability of stopping your car during you (Read More)r trip in between just to extract their money.
They are so ill mannered, unprofessional and non trustworthy that instead of making memories you will end up in nightmare.
If you want to book through them, book at your own risk.
Everything
N
Nupur
• Bengaluru
6 months ago
Nothing
Please read my review thoroughly..this was my 4th trip from travel triangle and proved to be the most pathetic.
I booked my holiday package to Rajasthan from agent Preeti Sharma from back to holidays in December around 2 months back from the start date. Preeti Sharma was super duper active for 2 days when the booking and payment everything got confirmed. Post initial booking, if I call/message he (Read More)r for any detail, always delayed response or no response. The blunder she did with me that she changed my hotel and neither informed me or the driver till the time I arrived at the hotel and the hotel person says there is no booking for you. I had my 6 months old infant, 6 years old son and senior citizen parents. After calling Preeti, she was not ready to accept her fault,was rude and there was no empathy in her words. We were roaming hotel to hotel with our luggage and kids and parents. The hotels chosen were pathetic - jaigarh palace (1*), juma camp (0*) , balam jodhpur (-1*).
Only Welcome heritage traditional haveli, jaipur was good hotel. Somehow the owner of back to holidays was polite enough and he refunded my jodhpur hotel amount and we managed to book room in Marriott jodhpur. Whole time, Preeti Sharma was not reachable,rude, no ethics. IF you are Booking with back to holidays, never ever book with this ridiculous agent named PREETI SHARMA. She will make your holiday a NIGHTMARE. DRIVER JEETENDRA WAS OK OK BUT but MOODY. Most of the time he was on phone and not willing to drive much in city traffic. His guides were good and his restaurants were good and he suggested and took us to few good local eateries as well. Overall he was ok ok. My money got wasted and the whole credit goes to PREETI SHARMA.
DA
Deepak Agrawal
7 months ago
I had a great experience with back 2 holidays. Such a great Trip .This second trip with back 2 Holidays.I booked a package for Dubai Abu Dhabi. This is my first international trip. Such a great trip and memorable for me .
Thank you so much Back 2 Holidays
Nothing
RA
Radha Agrawal
7 months ago
We had an amazing Dubai trip. Everything was well coordinated."This is my first tour with back 2 holidays , it was great , we felt safe and had tons of peace of mind!!". They really looked after us ."
Such a great trip .!!
PA
Priya Agrawal
7 months ago
I booked a package for Thailand.I had great experience.Mr. Homendra did best and in touch with us constantly.such a amazing trip .
Thank you so much Back 2 holidays
KS
Kirti sharma
7 months ago
I recently had the pleasure of booking a Chennai trip through Back2holidays, and it was nothing short of fantastic! From the very beginning, their team was professional, responsive, and highly organized.
The itinerary was well-curated, covering all the must-visit attractions like Marina Beach, Kapaleeshwarar Temple, and Fort St. George. The local guides provided insightful details about Chennai's (Read More) rich history and culture, making every destination even more special.
The accommodations exceeded expectations—comfortable, clean, and perfectly located for sightseeing. Back2holidays ensured seamless transportation throughout, and our driver was courteous and knowledgeable about the city’s best routes.
What truly stood out was the personalized attention they gave to our preferences, making the entire experience feel tailored to us. The food recommendations were a highlight; we got to savor authentic South Indian delicacies at some amazing spots!
Overall, Back2holidays made our Chennai trip stress-free, enjoyable, and truly memorable. I would highly recommend their services to anyone planning a hassle-free vacation. Looking forward to planning our next trip with them!
SA
Sonakshi Agarwal
7 months ago
Excellent
HS
Himani Singh
7 months ago
I recently book My travel to Thailand and had an amazing experience! The travel agent mr homender was extremely helpful and customized our ittnery perfectly and he is very nice person . There were constantly in touch throughout the trip to support us thanku u so much homender for wonderful experience.
MH
Murli Heda
8 months ago
Was not organised properly
"I'm extremely disappointed with the service provided by Back to Holiday. Unfortunately, our recent trip did not meet our expectations in several ways.
Firstly, the hotels booked for us were not as promised. The quality and amenities were not up to the mark, which was a major letdown.
Furthermore, the driver assigned to us was rude and unprofessional. His behavior was unacceptable, and it ma (Read More)de our travel experience even more unpleasant.
Considering the promises made by Back to Holiday, I expected a much better experience. Unfortunately, they failed to deliver on their commitments.
I would not recommend Back to Holiday to anyone based on our experience. There's definitely room for improvement in their services, especially when it comes to hotel selections and driver etiquette.
Rating: 1/5 stars"
NOT VALUE FOR MONEY,
AK
Abhinav Khanna
• India
8 months ago
Nothing
NS
Nishi Sharma
9 months ago
I recently booked a trip to Dubai with and I am thrilled to share my experience. Overall, the trip was a wonderful blend of well-organized activities, excellent accommodations.Thankuh so much ☺️
Everything is best.
S
Shrikant
• India
9 months ago
Choosing
DJ
Drishti Jha
• India
11 months ago
• Trip to Udaipur, Jaipur, Jodhpur
Overall it was a good vacay. Quite fun as well as relaxing. Thanks to Ms. Preeti she took care of all my concerns.
I think the accommodations could have been much better with respect to the trip budg (Read More)et.
SR
Shreya Rajput
a year ago
We booked a package for Thailand throw Back2holiday we had good experience hotels are also good Centara pattaya was best suggestion provided best service all over best experience with Back2holiday
VR
Venkatesh Reddy
• Meerut
a year ago
We had concern before booking this package because i saw some bad reviews but Ajay Gave us commitment to provide best service and we are happy with the trip we booked a package for Rameshwaram and Kanyakumari and Kerla our tour coordinator Homendra in touch with us constantly thank you so much Back2holidays
JM
Joy Massey
a year ago
I booked a package for ooty and Kodaikanal, I had great experience, Homendra did best and he was available everytime, he is very polite and cooperative.
GC
Govind Creation
a year ago
Thank you Homendra to Arrange such a good trip we took package of Thailand from Back2holodays for Bangkok and Pattaya i didn't expect that it would be such a amazing trip your suggestion for cruise d (Read More)inner was excellent thank you so much Homendra again will suggest Back2holidays to my all friends
AJ
Ajgar Jurrat
a year ago
I went to Phuket through back2holidays Homendra planned well we were 2 couples it was amazing trip thank you so much to Homendra to provide best service as you committed
MM
Monty Mohan
a year ago
NEVER BOOK FROM "BACK 2HOLIDAYS" Worst services provided,
I told the agent "HOMENDRA" that i am travelling with 2 year child and even after knowing that he arranged bad hotels and cabs literally i (Read More)had to suffer a lot due to this , i am writing this today as we all got ill from food issues and unhygienic hotel rooms
I never been in such troubles before with Travle triangle and this agency name "BACK2HOLIDAYS" are not in position to take any responsibility specially "Homendra", even after listening problmes on call he didn't took any action,once the full payment made he didnt even call back , Such a stupid irresponsible person
flight i booked from myself and i landed on Madurai airport around 4pm
1. Cab they sent driver was not available on the spot i had to call three times to the "back2holidays"
2. they sent me well edited pictures of a car which was not a good car at all
cab was very old, poor condition
cab was completely unhygienic seats were smelling
windows stucked many times and due to rain we had to cover it by bare hands
ac was not properly working , i thought that car will be only for day 1 but even after complaining they didnt change the car, however i paid the huge price for entire package , doors had locking issues windows stuck any moment while on a trip neither the car vendor nor the agancy took an action ,resulting we had to suffer from cold due to rain my child is still sick,no safety parameters were followed in entire journey, driver wasnt even aware of the location he had to put MAP for each location which was very uncomfertable situation for my family
3.POOR Hotels
"BACK2HOLIDAYS "I clearly mentioned at the beginning that hotel must be cleaned atleast but agnet HOMENDRA was not even listning to my concern of unhygienic places. all three hotels he booked was completely worst i felt like left alone in the whole trip i have all the evidences and videos of hotels, hotel on OOTY was full of Flies and Mosquitos everywhere , Dust and non working lights even Lifts were closed for no reason, Even Breakfast was so bad that we didn't ate it all each day.
4 AGENT "HOMENDRA" from "BACK2HOLIDAYS" was not able to handle my issues from beginning he never called me back once they got the money paid, I feel like i had to manage in a poorer conditions for entire trip even after paying a high price , NEVER EVER RECOMMEND BACK2HOLIDAYS FOR ANY PACKAGE ,THEY ARE COMPLETELY UNABLE TO HANDLE THINGS WHERE WE HAVE ISSUES , UNMANNERED AND LOW PROFILE POEPLE, POOR CONTACTS AND LESS KNOWLEDGE OF HOTEL CATEGORIES.
YK
Yalan Kumar
• Noida, India
a year ago
We booked a trip through back2holidays for delhi we were worried about trip because coming with family but Mr.Homendra made a very good plan hotel was excellent and also agra hotel was too good Regal (Read More)vista it was Homendra's suggestion also Mr.Ajay helped alot available everytime thanks backtoholidays i will prefer to my friends and family
PM
Performance Machine
• Pune, India
a year ago
We made an advanced booking for Delhi about 2months ago, but when we came to the hotel there were no booking at all. Then we need to wait some time to make the booking. I booked for a triple bedroom i (Read More)nstead they provided me a room with extra bed option only. As per the policy all the parking fees were also included in the package instead we paid parking fee to the driver for Sarojini Nagar Market. The hotel tries to charge extra money for our breakfast even though it is complimentary. On the whole it was a very poor experience.
M
Maruthesha
• Pune, India
2 years ago
• Trip to Mathura, Vrindavan, Agra
Hotel was not up to expectations
Only one item offered in free break fast provision.
They have to improve and update.
LD
Lakhyajyoti Das
• Guwahati, India
2 years ago
I took a package for Rajashthan-Delhi-Agra trip from Travel Tringle under the tour agent namely Back2Holidays and want to share some of the experiences.
1. Udaypur Hotel was pre-booked and good place (Read More) to stay.. But instead of lack view rooms.. Back2Holidays booked two other superiors rooms (as per them) and charged extra which was not mentioned in the quotation.
2. They booked an ordinary Hotel at Jaiselmer.. Car Parking facility was not there.
3. Desert Camp was good..
4. Check-in and Check out time Hotels/Camp was not mentioned in respect to the tour schedule for which we faced lot of problems and later on we booked another Hotel by ourselves to got manage the departure time.
5. Car quality was good. Driver was also good..
6. Suggestion... Book hotel by yourself and contact local tour operator for Car rentals.
Regards
SK
Surendran K
• India
2 years ago
• Trip to Agra, Jaipur, Delhi
There are no comments available for this review.
SS
Sourabh Soni
• Bhubaneswar, India
3 years ago
• Trip to Gangtok, Lachung, Lachen
There are no comments available for this review.
About Back2holidays
Back2Holidays is one of the leading e-travel services company based in Mathura. Back2Holidays has excelled in providing travel related services to domestic & Inbound tourists and corporate. Travel businesses such as hotels, tour operators and other industry giants find our travel portal “Back2Holidays “an important medium to promote their offerings. We operate in multiple domains in assisting comp (Read More)anies to arrange MICE and leisure related trips, organizing vacations for Indian customers traveling within the country and overseas and also the inbound guests, traveling to India. https://back2holidays.com/
Address
64 Mayur Vihar Dhauli Pyau Mathura https://back2holidays.com/, Mathura, 281001, India