Back2holidays
Travel agency in Mathura
Joined Holidify in October, 2019
19 trips booked through Holidify
Status: Currently Active
4 Documents Verified View
About Back2holidays
Back2Holidays is one of the leading e-travel services company based in Mathura. Back2Holidays has excelled in providing travel related services to domestic & Inbound tourists and corporate. Travel businesses such as hotels, tour operators and other industry giants find our travel portal “Back2Holidays “an important medium to promote their offerings. We operate in multiple domains in assisting comp (Read More)anies to arrange MICE and leisure related trips, organizing vacations for Indian customers traveling within the country and overseas and also the inbound guests, traveling to India. https://back2holidays.com/
Address
64 Mayur Vihar Dhauli Pyau Mathura, Mathura, 281001, India
Destinations covered by Back2holidays
Thailand, Agra, Ayodhya, Badrinath, Dehradun, Gangtok, Haridwar, Jaipur, Mahabaleshwar, Manali, Mathura, Mumbai, Nainital, Ooty (Udhagamandalam), Pune, Ranthambore National Park, Rishikesh, Shimla, Udaipur, Varanasi, Vrindavan, Yamunotri, Delhi, Himachal Pradesh, Bali, Dubai, Kedarnath, West Bengal, Indonesia, United Arab Emirates, Sikkim, Rajasthan
Services Offered by Back2holidays
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
Reviews Distribution
Reviews for Back2holidays
Very Poor
What's Good: Ajay is the Worst fellow ..he demand extra amounts for unnecessary things. Treating the travellers
Worst
What's Good: These guys are highly unprofessional. All they need is money and after the booking is done and they get their payment, even after you go to hell, they won't bother. Their so called (Read More) sales agent Shubham is so unprofessional that once the sales is done, he won't even pick your calls. Then their so called trip advisor will behave like a local goon and has the capability of stopping your car during your trip in between just to extract their money.
They are so ill mannered, unprofessional and non trustworthy that instead of making memories you will end up in nightmare.
If you want to book through them, book at your own risk.
What's Not Good: Everything
What's Not Good: Everything
Very Poor and Pathetic
What's Good: Nothing
What's Not Good: Please read my review thoroughly..this was my 4th trip from travel triangle and proved to be the most pathetic. I booked my holiday package to R (Read More)ajasthan from agent Preeti Sharma from back to holidays in December around 2 months back from the start date. Preeti Sharma was super duper active for 2 days when the booking and payment everything got confirmed. Post initial booking, if I call/message her for any detail, always delayed response or no response. The blunder she did with me that she changed my hotel and neither informed me or the driver till the time I arrived at the hotel and the hotel person says there is no booking for you. I had my 6 months old infant, 6 years old son and senior citizen parents. After calling Preeti, she was not ready to accept her fault,was rude and there was no empathy in her words. We were roaming hotel to hotel with our luggage and kids and parents. The hotels chosen were pathetic - jaigarh palace (1*), juma camp (0*) , balam jodhpur (-1*). Only Welcome heritage traditional haveli, jaipur was good hotel. Somehow the owner of back to holidays was polite enough and he refunded my jodhpur hotel amount and we managed to book room in Marriott jodhpur. Whole time, Preeti Sharma was not reachable,rude, no ethics. IF you are Booking with back to holidays, never ever book with this ridiculous agent named PREETI SHARMA. She will make your holiday a NIGHTMARE. DRIVER JEETENDRA WAS OK OK BUT but MOODY. Most of the time he was on phone and not willing to drive much in city traffic. His guides were good and his restaurants were good and he suggested and took us to few good local eateries as well. Overall he was ok ok. My money got wasted and the whole credit goes to PREETI SHARMA.
What's Not Good: Please read my review thoroughly..this was my 4th trip from travel triangle and proved to be the most pathetic. I booked my holiday package to R (Read More)ajasthan from agent Preeti Sharma from back to holidays in December around 2 months back from the start date. Preeti Sharma was super duper active for 2 days when the booking and payment everything got confirmed. Post initial booking, if I call/message her for any detail, always delayed response or no response. The blunder she did with me that she changed my hotel and neither informed me or the driver till the time I arrived at the hotel and the hotel person says there is no booking for you. I had my 6 months old infant, 6 years old son and senior citizen parents. After calling Preeti, she was not ready to accept her fault,was rude and there was no empathy in her words. We were roaming hotel to hotel with our luggage and kids and parents. The hotels chosen were pathetic - jaigarh palace (1*), juma camp (0*) , balam jodhpur (-1*). Only Welcome heritage traditional haveli, jaipur was good hotel. Somehow the owner of back to holidays was polite enough and he refunded my jodhpur hotel amount and we managed to book room in Marriott jodhpur. Whole time, Preeti Sharma was not reachable,rude, no ethics. IF you are Booking with back to holidays, never ever book with this ridiculous agent named PREETI SHARMA. She will make your holiday a NIGHTMARE. DRIVER JEETENDRA WAS OK OK BUT but MOODY. Most of the time he was on phone and not willing to drive much in city traffic. His guides were good and his restaurants were good and he suggested and took us to few good local eateries as well. Overall he was ok ok. My money got wasted and the whole credit goes to PREETI SHARMA.
Excellent
What's Good: I had a great experience with back 2 holidays. Such a great Trip .This second trip with back 2 Holidays.I booked a package for Dubai Abu Dhabi. This is my first international trip. (Read More) Such a great trip and memorable for me .
Thank you so much Back 2 Holidays
What's Not Good: Nothing
What's Not Good: Nothing
Excellent trip
What's Good: We had an amazing Dubai trip. Everything was well coordinated."This is my first tour with back 2 holidays , it was great , we felt safe and had tons of peace of mind!!". They reall (Read More)y looked after us ."
What's Not Good: Such a great trip .!!
What's Not Good: Such a great trip .!!
Good service
What's Good: I booked a package for Thailand.I had great experience.Mr. Homendra did best and in touch with us constantly.such a amazing trip .
Thank you so much Back 2 holidays
Excellent
What's Good: I recently had the pleasure of booking a Chennai trip through Back2holidays, and it was nothing short of fantastic! From the very beginning, their team was professional, responsive (Read More), and highly organized.
The itinerary was well-curated, covering all the must-visit attractions like Marina Beach, Kapaleeshwarar Temple, and Fort St. George. The local guides provided insightful details about Chennai's rich history and culture, making every destination even more special.
The accommodations exceeded expectations—comfortable, clean, and perfectly located for sightseeing. Back2holidays ensured seamless transportation throughout, and our driver was courteous and knowledgeable about the city’s best routes.
What truly stood out was the personalized attention they gave to our preferences, making the entire experience feel tailored to us. The food recommendations were a highlight; we got to savor authentic South Indian delicacies at some amazing spots!
Overall, Back2holidays made our Chennai trip stress-free, enjoyable, and truly memorable. I would highly recommend their services to anyone planning a hassle-free vacation. Looking forward to planning our next trip with them!
Excellent
What's Good: Excellent
Excellenet
What's Good: I recently book My travel to Thailand and had an amazing experience! The travel agent mr homender was extremely helpful and customized our ittnery perfectly and he is very nice per (Read More)son . There were constantly in touch throughout the trip to support us thanku u so much homender for wonderful experience.
Very Poor
What's Good: Was not organised properly
What's Not Good: "I'm extremely disappointed with the service provided by Back to Holiday. Unfortunately, our recent trip did not meet our expe (Read More)ctations in several ways. Firstly, the hotels booked for us were not as promised. The quality and amenities were not up to the mark, which was a major letdown. Furthermore, the driver assigned to us was rude and unprofessional. His behavior was unacceptable, and it made our travel experience even more unpleasant. Considering the promises made by Back to Holiday, I expected a much better experience. Unfortunately, they failed to deliver on their commitments. I would not recommend Back to Holiday to anyone based on our experience. There's definitely room for improvement in their services, especially when it comes to hotel selections and driver etiquette. Rating: 1/5 stars" NOT VALUE FOR MONEY,
What's Not Good: "I'm extremely disappointed with the service provided by Back to Holiday. Unfortunately, our recent trip did not meet our expe (Read More)ctations in several ways. Firstly, the hotels booked for us were not as promised. The quality and amenities were not up to the mark, which was a major letdown. Furthermore, the driver assigned to us was rude and unprofessional. His behavior was unacceptable, and it made our travel experience even more unpleasant. Considering the promises made by Back to Holiday, I expected a much better experience. Unfortunately, they failed to deliver on their commitments. I would not recommend Back to Holiday to anyone based on our experience. There's definitely room for improvement in their services, especially when it comes to hotel selections and driver etiquette. Rating: 1/5 stars" NOT VALUE FOR MONEY,
Very Poor
Nothing Never ever book from them such a worst service
Excellent
What's Good: I recently booked a trip to Dubai with and I am thrilled to share my experience. Overall, the trip was a wonderful blend of well-organized activities, excellent accommodations.Than (Read More)kuh so much ☺️
What's Not Good: Everything is best.
What's Not Good: Everything is best.
Excellent
Choosing "Back to Holiday" for our Rajasthan tour was a great decision. The tour was comfortable and well-managed and very professional , especially our tour manager Ms Preeti Sharma very well beha (Read More)ved and polite. He took us to some hidden gems in Rajasthan that we wouldn't have discovered on our own. Overall, it was a fantastic experience.It was an excellent tour . We were friends and family of eight members. Our vehicle driver Shri Kamal is an experienced and steady driver he never speeds but still he was always in time it was a safe journey I would recommend Back to Holiday one of the best travel companies. I wish them the best for all.
Thank you.
Good
Trip to Udaipur, Jaipur, Jodhpur
Overall it was a good vacay. Quite fun as well as relaxing. Thanks to Ms. Preeti she took care of all my concerns.
I think the accommodations could have been much better with respect to the trip budg (Read More)et.
Excellent
What's Good: We booked a package for Thailand throw Back2holiday we had good experience hotels are also good Centara pattaya was best suggestion provided best service all over best experience w (Read More)ith Back2holiday
Thanks for serving
I booked a package for Tamilnadu and Kerla through travel triangle our tour coordinator homendra planned well and in touch with us constantly driver and cab good Rameshwaram grand and ocean heritage h (Read More)otel’s hospitality good thank you so much
AMAZING EXPERIENCE
I booked a package for ooty and Kodaikanal, I had great experience, Homendra did best and he was available every time, he is very polite and cooperative.
Thank you
Thank you Homendra to Arrange such a good trip we took package of Thailand from Back2holodays for Bangkok and Pattaya i didn't expect that it would be such a amazing trip your suggestion for cruise d (Read More)inner was excellent thank you so much Homendra again will suggest Back2holidays to my all friends
It was wonderful trip
I went to Phuket through back2holidays Homendra planned well we were 2 couples it was amazing trip thank you so much to Homendra to provide best service as you committed
ALERT BACK2HOLIDAYS is a pathetic agency specially Homendra
NEVER BOOK FROM "BACK 2HOLIDAYS" Worst services provided,
I told the agent "HOMENDRA" that i am travelling with 2 year child and even after knowing that he arranged bad hotels and cabs literally i (Read More)had to suffer a lot due to this , i am writing this today as we all got ill from food issues and unhygienic hotel rooms
I never been in such troubles before with Travle triangle and this agency name "BACK2HOLIDAYS" are not in position to take any responsibility specially "Homendra", even after listening problmes on call he didn't took any action,once the full payment made he didnt even call back , Such a stupid irresponsible person
flight i booked from myself and i landed on Madurai airport around 4pm
1. Cab they sent driver was not available on the spot i had to call three times to the "back2holidays"
2. they sent me well edited pictures of a car which was not a good car at all
cab was very old, poor condition
cab was completely unhygienic seats were smelling
windows stucked many times and due to rain we had to cover it by bare hands
ac was not properly working , i thought that car will be only for day 1 but even after complaining they didnt change the car, however i paid the huge price for entire package , doors had locking issues windows stuck any moment while on a trip neither the car vendor nor the agancy took an action ,resulting we had to suffer from cold due to rain my child is still sick,no safety parameters were followed in entire journey, driver wasnt even aware of the location he had to put MAP for each location which was very uncomfertable situation for my family
3.POOR Hotels
"BACK2HOLIDAYS "I clearly mentioned at the beginning that hotel must be cleaned atleast but agnet HOMENDRA was not even listning to my concern of unhygienic places. all three hotels he booked was completely worst i felt like left alone in the whole trip i have all the evidences and videos of hotels, hotel on OOTY was full of Flies and Mosquitos everywhere , Dust and non working lights even Lifts were closed for no reason, Even Breakfast was so bad that we didn't ate it all each day.
4 AGENT "HOMENDRA" from "BACK2HOLIDAYS" was not able to handle my issues from beginning he never called me back once they got the money paid, I feel like i had to manage in a poorer conditions for entire trip even after paying a high price , NEVER EVER RECOMMEND BACK2HOLIDAYS FOR ANY PACKAGE ,THEY ARE COMPLETELY UNABLE TO HANDLE THINGS WHERE WE HAVE ISSUES , UNMANNERED AND LOW PROFILE POEPLE, POOR CONTACTS AND LESS KNOWLEDGE OF HOTEL CATEGORIES.
Amazing experience
We booked a trip through back2holidays for delhi we were worried about trip because coming with family but Mr.Homendra made a very good plan hotel was excellent and also agra hotel was too good Regal (Read More)vista it was Homendra's suggestion also Mr.Ajay helped alot available everytime thanks backtoholidays i will prefer to my friends and family
Very Poor experience
We made an advanced booking for Delhi about 2months ago, but when we came to the hotel there were no booking at all. Then we need to wait some time to make the booking. I booked for a triple bedroom i (Read More)nstead they provided me a room with extra bed option only. As per the policy all the parking fees were also included in the package instead we paid parking fee to the driver for Sarojini Nagar Market. The hotel tries to charge extra money for our breakfast even though it is complimentary. On the whole it was a very poor experience.
Transfer vehicle not clean
Trip to Mathura, Vrindavan, Agra
Hotel was not up to expectations
Only one item offered in free break fast provision.
They have to improve and update.
Package tour for Rajashthan and Agra etc
I took a package for Rajashthan-Delhi-Agra trip from Travel Tringle under the tour agent namely Back2Holidays and want to share some of the experiences.
1. Udaypur Hotel was pre-booked and good place (Read More) to stay.. But instead of lack view rooms.. Back2Holidays booked two other superiors rooms (as per them) and charged extra which was not mentioned in the quotation.
2. They booked an ordinary Hotel at Jaiselmer.. Car Parking facility was not there.
3. Desert Camp was good..
4. Check-in and Check out time Hotels/Camp was not mentioned in respect to the tour schedule for which we faced lot of problems and later on we booked another Hotel by ourselves to got manage the departure time.
5. Car quality was good. Driver was also good..
6. Suggestion... Book hotel by yourself and contact local tour operator for Car rentals.
Regards
Excellent
Trip to Agra, Jaipur, Delhi
There are no comments available for this review.
Good
Trip to Gangtok, Lachung, Lachen
There are no comments available for this review.
Address
64 Mayur Vihar Dhauli Pyau Mathura, Mathura, 281001, India
Destinations covered by Back2holidays
Thailand, Agra, Ayodhya, Badrinath, Dehradun, Gangtok, Haridwar, Jaipur, Mahabaleshwar, Manali, Mathura, Mumbai, Nainital, Ooty (Udhagamandalam), Pune, Ranthambore National Park, Rishikesh, Shimla, Udaipur, Varanasi, Vrindavan, Yamunotri, Delhi, Himachal Pradesh, Bali, Dubai, Kedarnath, West Bengal, Indonesia, United Arab Emirates, Sikkim, Rajasthan
Services Offered by Back2holidays
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa