• Trip to Kuala Lumpur, Genting Highlands, Langkawi, Malaysia
M
Minakshi
• Dehradun, India
a year ago
I had a really bad experience with this Agency. I had a talk with Mr. Abhishek. Initially there was Dolphin Discovery in my package that I wanted. But there is a clear difference between Dolphin Disco (Read More)very and Dolphin Encounter. I asked like 2-3 times over call and whatsapp text also if he has added dolphin discovery. He said Yes. I paid advance of 10K to proceed further for Visa Process. Even after giving advance I again asked the same as I was confused - cos what they had mentioned in itinerary was- "Dolphin Discovery - Basis Dolphin Encounter". That was really confusing. I asked 4-5 times again after giving advance amount. after wasting 1.5 month, he told me if you want dolphin discovery then pay 19000 more cos the name is dolphin discovery but your package is for encounter and not discovery. He denied his mistake and asked me to take back the visa documents and also asked to pay for sending my Visa documents by courier. We don't even have time to book package with other agency. Visa cannot be processed in time now and they also have our 10k amount as advance. Such a pathetic company with worst people in their company. I will surely sue this company after getting my refund as I have all the call recordings and Text messages of that guy with me.
ASAP Holidays replied22 Oct, 2024
Hello Ms Minakshi
WE have already refunded your 10k last week, secondly we did not refuse to book you only asked to return the amount instead we have already booked tickets for Dolphin encoun (Read More)ter which we are bearing a loss. Pls be kind enough and not spread false rumours against a reputed company like us. we have all the proofs and screenshot of payment made to you.
P
Pavan
• Bengaluru, India
2 years ago
• Trip to Maldives
Took care of everything from airport pick up to drop
Google Ratings & Reviews
Google Rating
4.7
Based on 319 Reviews
Customer Reviews
RC
Rupali Chourasiya
a day ago on
Wonderful experience. Well planned tour.
G
GJ
5 days ago on
Dolly ji very nice guide
RK
Rohit Khera
a week ago on
We booked our honeymoon package through Asap Holidays, and Chandni Sharma assisted us wonderfully. She prepared a perfect package, and we enjoyed every moment without any issues. Chandni is truly a de (Read More)dicated and excellent employee.
AJ
AYUSH JAIN
Edited a week ago on
My experience with ASAP tour and travels was good but there is scope of improvement. I will rate it as 4/5.
Here is the reason for the above rating:
Hotels:
We asked for Thailand tour package with bu (Read More)dget hotels in 3-4 star category which are near to main market and are in good area as i was travelling with my wife:
1) Pattaya -> Glow Pattaya: Excellent hotel in good area.
2) Bangkok -> Hotel De Bangkok: Good hotel and location is also okay.
3) Krabi -> Kokotel Oasis hotel: Good hotel and really good staff. Located 1.5 km away from main market but they provide free of cost shuttle service at pre-scheduled timings.
4) Phuket -> Jiraporn Hill Resort: Not a good hotel. It is located at a deserted place 2.5 km away from main market. This hotel ruined our experience in Phuket as we felt afraid of going out after 7pm as there used to be no one on the road in that area after that time.
Local tour and sightseeing:
Whole tour went as per the plan with on-time service except below two things:
1) Bangkok -> We had booked the Bangkok temple tour including tickets but when we reached at the temple then at that time they denied to provide us the ticket (though it was written in the package that tickets are included) but thanks to Miss Doli that she accepted the mistake made by them and offered us the refund for the temple tickets.
2) Phuket -> Cab arrived bit late on 1 day due to which we missed one of our local tour point.
So overall i will recommend to book a package with them but you should keep 2 things in mind:
1) Ask for the things in written while booking the package because in the end only that will be referred as source of truth.
2) Do your own research as well that how much time is required to cover the places that you want to see so that you can ask them to provide the cab service bit early.
HP
Het Patel
3 weeks ago on
Booked my trip to thailand through ASAP Holidays and my agent was Yusuf bhai. It was a beautiful curated experience and i didn't had to stuck anywhere. Everything was on schedule and as per itinerary. (Read More) The itinerary was also specific according to my interested activities and I enjoyed a lot. I recommend ASAP for your trip for smooth and fun holidays.
SN
Seema Nadeem
a month ago on
I had a wonderful travel assistant with me to customize my trip.. at first things came to a halt as I was told that everything is booked in the last minute but then chandni sharma from asap holidays h (Read More)elped me with all her effort inspite of everything being booked she somehow managed to make sure I got what I wanted… although I wasn’t happy with the view of the hotel room but the room was massive and really away from all the noise… she managed to put in all the attractions possible in the same cost that she had quoted me… I’d really like to thank her for her prompt responses and a diligent job she has done… I’d recommend asap holidays for your future trips as I’ll be approaching them for mine as well…
HU
Huma Umair
a month ago on
We booked our turkey trip’s land package from Asap travels and it was no short of amazing.CHANDNI SHARMA was very supportive and guided us very well since the beginning till the end. Every transactio (Read More)n and information was very transparent and services provided were top notch. Even MR YOGESH was always available and responded immediately whenever reached. Any issue if arose was met and addressed immediately. I would say that these people had provided immensely great services at reasonable pricing even at the last moment booking.
• Trip to Kuala Lumpur, Genting Highlands, Langkawi, Malaysia
M
Minakshi
• Dehradun, India
a year ago
I had a really bad experience with this Agency. I had a talk with Mr. Abhishek. Initially there was Dolphin Discovery in my package that I wanted. But there is a clear difference between Dolphin Disco (Read More)very and Dolphin Encounter. I asked like 2-3 times over call and whatsapp text also if he has added dolphin discovery. He said Yes. I paid advance of 10K to proceed further for Visa Process. Even after giving advance I again asked the same as I was confused - cos what they had mentioned in itinerary was- "Dolphin Discovery - Basis Dolphin Encounter". That was really confusing. I asked 4-5 times again after giving advance amount. after wasting 1.5 month, he told me if you want dolphin discovery then pay 19000 more cos the name is dolphin discovery but your package is for encounter and not discovery. He denied his mistake and asked me to take back the visa documents and also asked to pay for sending my Visa documents by courier. We don't even have time to book package with other agency. Visa cannot be processed in time now and they also have our 10k amount as advance. Such a pathetic company with worst people in their company. I will surely sue this company after getting my refund as I have all the call recordings and Text messages of that guy with me.
ASAP Holidays replied22 Oct, 2024
Hello Ms Minakshi
WE have already refunded your 10k last week, secondly we did not refuse to book you only asked to return the amount instead we have already booked tickets for Dolphin encoun (Read More)ter which we are bearing a loss. Pls be kind enough and not spread false rumours against a reputed company like us. we have all the proofs and screenshot of payment made to you.
P
Pavan
• Bengaluru, India
2 years ago
• Trip to Maldives
Took care of everything from airport pick up to drop
About ASAP Holidays
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