# Booking Guidelines:
- Attention for same day booking: Book at least 2 hours before your pick up time
- Select flight arrival date at checkout. If flight arrives at 12:00am on 2 May, select 2 May
- Your selected pick up date & time for departure transfers should be at least 3 hours before flight departs due to traffic
# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- **Standard Sedan:** Group of **3** passengers; can accommodate up to **3** standard sized luggage
- **Standard Van:** Group of **5** passengers; can accommodate up to **5** standard sized luggage
- **Premium Van:** Group of **8** passengers; can accommodate up to **8** standard sized luggage
# Luggage Information:
- Standard Luggage Size: 22"x 14"x 9". Larger bags will be considered 2 pieces
- Pets and large items such as skis, surfboards, and golf bags cannot be accommodated
- You may bring more luggage if the number of passengers is less than the limit (e.g. bring up to 9 pieces of 24" luggage if there are only 5 passengers in a van)
# Additional Information:
## Activity Requirements
- Indicate an active contact number at the checkout page so the driver can reach you during pick up time
## Activity Reminders
- Service Hours: 24 hours, daily
- Eating and drinking inside the vehicle is strictly prohibited
## Accessibility
- **Important:** Infants and children must be included in the passenger headcount
- Child seat: Available for children aged 0-4. One child seat is free. Additional seats available for a surcharge
- Foldable wheelchairs and strollers are allowed