# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Infants aged 0-3 can travel free of charge
- Child ticket: Age 4-16
- Children aged 0-11 must travel with a parent or guardian. Children aged 12-16 may travel alone but their supervision and safety remains at all times the sole responsibility of their parent or guardian
- This transfer service does not provide child seats
- The transfer services are mobility-enhanced, providing access for passengers with wheelchairs
- Please note: The baggage allowance is the same as the standard checked and carry-on baggage allowance of the airline for which the passenger holds a ticket
- Additional items (such as bikes, surf boards, very large items, or excess baggage) may be permitted, subject to availability of space on a relevant trip
- Passengers may be asked to travel on a subsequent bus if, in the driver's opinion, there is insufficient space or the additional items may be a safety hazard