Important Notes:

• The itinerary may be adjusted according to weather conditions, road accessibility, and local regulations.
• Sonmarg, Gulmarg, and Pahalgam sightseeing experiences may vary depending on the season.
• Hotel names mentioned with a slash indicate alternative properties, subject to availability and confirmation.
• Premium accommodation refers to the proposed hotel category and does not necessarily indicate a five-star rating.
• Please confirm the vehicle type, room configuration, GST treatment, and any local transport charges before finalizing the booking.

• Booking Confirmation
  • All bookings are subject to receipt of the required advance payment and confirmation of hotels, transportation, and other included services.
  • Cancellation terms will be communicated to the client before payment and booking confirmation.
• Cancellation Charges
  • If a confirmed booking is cancelled by the client, the following standard package cancellation schedule will apply, subject to the confirmed hotel, transport, and activity suppliers' cancellation conditions:
    • 30 days or more before arrival: 10% of the total package cost.
    • 15–29 days before arrival: 25% of the total package cost.
    • 8–14 days before arrival: 50% of the total package cost.
    • 4–7 days before arrival: 75% of the total package cost.
    • Within 3 days of arrival or in case of no-show: Up to 100% of the total package cost.
  • The final cancellation deduction will be calculated according to the disclosed package terms and applicable supplier charges.
  • Where supplier cancellation charges exceed the standard schedule, the actual applicable charges will be communicated with a breakdown before the refund is finalized.
• Non-Refundable Bookings and Services
  • Certain hotel offers, peak-season reservations, special room categories, prepaid activities, and other confirmed services may be non-refundable or subject to separate cancellation conditions.
  • Any such condition will be disclosed to the client before the booking is confirmed.
• Amendments and Date Changes
  • Requests to change travel dates, hotel categories, room configurations, or other package services are subject to availability.
  • Additional costs, rate differences, and applicable amendment charges may apply.
  • A date change is not considered confirmed until written approval is provided by the service provider and the relevant suppliers.
• Early Departure or Unused Services
  • No automatic refund will be provided for unused hotel nights, meals, sightseeing, transportation, or other services voluntarily missed by the client.
  • Any refund or credit will depend on the supplier's written approval and the applicable booking terms.
• Weather Conditions, Road Closures, and Unforeseen Events
  • If weather conditions, road closures, government restrictions, or other unforeseen events affect the itinerary, the service provider will coordinate reasonable alternative arrangements wherever possible.
  • Refunds for services that cannot be provided will be assessed according to the applicable supplier terms, the services actually delivered, and applicable law.
• Refund Processing
  • Approved refunds will be processed through the original payment method wherever practicable, generally within 7–14 working days after the final refund amount is confirmed by the relevant suppliers.
  • If a supplier's refund is delayed, the client will be informed of the status and expected timeline.
• Cancellation by Service Provider
  • If the travel provider cancels a confirmed service or cannot provide a promised service, the client will be informed and offered an appropriate alternative or refund in accordance with the booking agreement and applicable law.
• Written Cancellation Requests
  • All cancellation and amendment requests must be submitted in writing through the official communication channel used for the booking.
  • The effective cancellation date will be determined by the time the written request is received and acknowledged.
• Acceptance of Terms
  • By confirming the package and making payment, the client acknowledges the cancellation and refund terms shared before booking confirmation.