The Westin Portland Harborview, Portland | Photos, Reviews & Deals @Holidify

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Category	Facilities
Activities	Happy hour, Golf course (within 3 km), Cycling.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Pets allowed, Parking.
Pool and wellness	Facial treatments, Spa facilities, Hair styling, Head massage, Foot massage, Hair cut, Pedicure, Manicure, Make up services, Massage, Spa and wellness centre, Back massage, Body wrap, Hair colouring, Fitness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Beauty Services, Couples massage, Hand massage, Fitness/spa locker rooms, Spa/wellness packages, Neck massage, Body treatments, Hair treatments, Fitness.
Transport	Shuttle service, Accessible parking, Shuttle service (free), Bicycle rental, Parking garage.

Guest Ratings For This Property

8.3

Based on 551 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.9

Value For Money

7.7

Facilities

8.6

Reviewers Mention About The Westin Portland Harborview

The Westin Portland Harborview has received mixed reviews. Some guests found the location convenient and praised the helpful staff, but were disappointed with the cleanliness and comfort of the room. (Read More) Other guests had a fantastic experience, with friendly staff, beautiful views, and comfortable beds. The rooftop bar and nearby activities were also mentioned positively. Overall, opinions varied, but the hotel's location and helpful staff were highlighted as positives.

Guest Reviews

Anonymous

young couple

10.0

Exceptional

Very satisfied

Close to venue

Street noise

Published on 01 Jan 2024

Barbara

solo traveller

10.0

Exceptional

Excellent staff and service!

Testing of the fire alarms, however, I realize that it had to be done.

Published on 28 Dec 2023

Marilyn

young couple

6.0

Pleasant

We will not go back to this hotel.

Bed was comfortable. Nice shower.

The closet was too small. There could have been some hooks across from the closet to hang coats etc. The bar on the top floor was lovely but it took over 30min for our table of 4 to get drinks. That's not acceptable. When we discussed the problem with the individual we thought was in charge, he kept making excuses instead on making an apology. That was Saturday night. Friday night we were there for at least 4hrs. It was very busy and the staff was different that night. They seemed very efficient and very helpful. Also, when we got back to our room our key card did not work. So we had to go downstairs and get new ones. The night manager gave us a voucher for breakfast after we told him about the bar and problems up there. So that was nice of him between no key card and the bar problem. We appreciated that. a

(Read More)

Published on 12 Dec 2023

Joseph

young couple

8.0

Very good

rooms were nice bed not so much

Room was nice and clean

Bed was extra firm it was like sleeping on a cement floor probably got about 2 hours of sleep all night.

Published on 07 Dec 2023

Fran

young couple

9.0

Superb

The Westin Harborview is our first choice hotel in Portland.

The Westin Portland Harborview is a very nice hotel located in the heart of Portland, Maine. It is not far from the interstate, and there are lots of shops, restaurants and historical attractions nearby. On this occasion, we were taking in a play at the Portland Stage, just a block away. After the play, we enjoyed the panoramic view with a nightcap and snacks at the Top of the East, located on the 15th floor. The Eggs Benedict at the C2 restaurant the next morning were cooked perfectly. The staff at the hotel and restaurants were pleasant and attentive, and the valet had our car ready promptly at check out.

(Read More)

Our bed was comfortable, but my wife would have preferred a firmer pillow.

Published on 05 Dec 2023

Kristin

young couple

10.0

Exceptional

Nice Lobby and rooftop bar

Expensive parking

Published on 27 Nov 2023

Doris

solo traveller

10.0

Exceptional

Staff was wonderful

Published on 19 Nov 2023

Henry

review category business travellers

9.0

Superb

Would return again.

We stayed in a 1 Bedroom Junior Suite, and found the room comfortable with plenty of space. One of the favorite parts was the shower, it truly was great! The amenities were also fine, with more than adequate gym facilities. Elevators were quick and don't recall really having to wait for one. The staff was friendly and on the few times I stopped by they were always willing to help.

Overall, nothing major to not like. The only thing that was kind of meh was the lighting. I can't speak for all rooms, but at least in ours there was only a light switch in the bathroom and the main light by the door. The other lights throughout the living room and bedroom area were manual. This at times made for a pretty dark room and having to feel your way to a light. ...we managed fine.

Published on 16 Nov 2023

Mary

family with young children

8.0

Very good

It was a very nice hotel and the staff was very friendly!

I didn't like the housekeeping staff entering my room just before 8am while I was asleep which woke me up and the shower had hair in it when we arrived.

Published on 09 Nov 2023