The Westin Austin Downtown, Austin | Photos, Reviews & Deals @Holidify

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All Facilities for The Westin Austin Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Pub crawls.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Smoke alarms.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fitness.
Transport	Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 333 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

7.9

Facilities

8.7

Reviewers Mention About The Westin Austin Downtown

The Westin Austin Downtown received high praise for its attentive and friendly staff, particularly at the front desk and restaurant. Guests enjoyed the central location, with many attractions and din (Read More)ing options within walking distance. The rooms were comfortable and luxurious, and the hotel was commended for its safety measures. The food and drinks, including the coffee bar and happy hour, were well-received. The bartenders received special mention for their exceptional service and expertise. Overall, guests had a wonderful stay and expressed a desire to return in the future.

Guest Reviews

Patrick

young couple

9.0

Superb

Rooftop

Only parking is valet and it was horrible had to wait to long for my car. Or nowwhere to park to wait for valet.

Published on 03 Jan 2024

Umapathy

family with young children

8.0

Very good

Very good hotel centrally located and will stay there again.

We stayed for 1 night

There was just a small issue with the front desk asking for photo ID as the key did not work and all the photo ID was in the room. This happened with my husband on the day of our checkout.

Published on 31 Dec 2023

Neal

with friends

10.0

Exceptional

Been here several times and always enjoy location and nice rooms. Thank you.

Published on 04 Dec 2023

Karen

young couple

10.0

Exceptional

Excellent choice. Highly recommend

Breakfast was excellent. Location was good great bar great vibe Excellent room. Very comfortable bed. Highly recommend.

Published on 03 Nov 2023

Soyeon

young couple

9.0

Superb

So happy with the location and staff! Would stay there again if ever back in Austin.

The location was great. Staff was super friendly. Room was comfortable and clean.

I still wish you didn't have to ask to have your room cleaned, but I guess that's one of the benefits we lost with COVID.

Published on 27 Oct 2023

Abby

young couple

8.0

Very good

Rooftop

Published on 25 Oct 2023

Chance

young couple

1.0

Bad

Short

Terrible service

No communication skills

Published on 23 Oct 2023

Lauren

group

6.0

Pleasant

Nice but over priced for the comfort and lack of amenities

Location was great and pretty hotel that was clean.

They have the air in the room shut off throughout the night making it either very hot or very cold. The beds have a waterproof cover that felt like plastic under your thing sheet. The hotel didnt have a gift shop and they did not have microwaves or room service as stated.

Published on 09 Oct 2023

Lesia

review category business travellers

9.0

Superb

like the rooftop area with pool.

the minute you step outside the hotel, the streets are filthy and the homeless are everywhere, its stinky and they are living miserably very very close to the front door.

Published on 15 Sep 2023