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About The Ritz-Carlton Abu Dhabi, Grand Canal
With a private beach and several amenities like an outdoor swimming pool, a fitness centre, 8 on-site dining options that serve delicious dishes from cuisines from all over the world, a well-maintain (Read More)ed garden, and many more, this property stands as the epitome of luxury facing the sea. With gorgeous décor and elegant rooms that have a breathtaking view of the sea, equipped with comfortable beds, modern facilities and stylish architecture, the resort has impressed several with these facilities and through its extraordinary service. Explore Abu Dhabi like never before with a great stay experience.
This air-conditioned room features a satellite TV, a Nespresso machine and a minibar. Facilities include ironing, wardrobe and telephone. The bathroom is fitted with a bath, shower and free toiletries.
Featuring a balcony overlooking the canal or the gardens, this air-conditioned suite offers a living room with sofa, a satellite TV, a Nespresso machine and a minibar. Added facilities include a wardrobe, ironing and DVD player. The bathroom is fitted with a bath, shower and free toiletries.
Featuring a balcony overlooking the canal or gardens, this air-conditioned suite offers a living room with sofa, a satellite TV, a Nespresso machine and a minibar. Added facilities include a wardrobe, ironing and DVD player. The bathroom is fitted with a bath, shower and free toiletries. It also offers access to the exclusive Ritz-Carlton Club.Special benefits include:*Complimentary food:- Full American breakfast (6:30 to 10:30 a.m.)- midday snack (12 to 2 p.m.)- Afternoon tea and Light Snacks (2 to 4 p.m.)- Evening hors d'oeuvres (5 to 8 p.m.)- Cordials and desserts (8 to 10 p.m.)- Late night snack- Complimentary alcoholic and non-alcoholic beverages- Complimentary pressing, 2 garments per night- Personal computers for guest use
This elegantly decorated, air-conditioned villa features a spacious terrace with panoramic views of the lush gardens or Sheikh Zayed Grand Mosque. It offers a separate living room and bedroom. The kitchenette includes a microwave. Facilities include minibar, wardrobe, ironing and satellite TV. The bathroom is fitted with bath, shower and free toiletries.
This elegantly decorated, air-conditioned villa features a spacious terrace with panoramic views of the lush gardens or Sheikh Zayed Grand Mosque. It offers a separate living room and bedroom. The kitchenette includes a microwave. Facilities include minibar, wardrobe, ironing and satellite TV. The bathroom is fitted with bath, shower and free toiletries.
This air-conditioned room features a balcony overlooking the canal. It offers a satellite TV, a Nespresso machine and a minibar. Facilities include ironing, wardrobe and telephone. The bathroom is fitted with a bath, shower and free toiletries. It offers access to the Club Lounge.Special benefits include:*Complimentary food:- Full American breakfast (6:30 to 10:30 a.m.)- midday snack (12 to 2 p.m.)- Afternoon tea and Light Snacks (2 to 4 p.m.)- Evening hors d'oeuvres (5 to 8 p.m.)- Cordials and desserts (8 to 10 p.m.)- Late night snack- Complimentary alcoholic and non-alcoholic beverages- Complimentary pressing, 2 garments per night- Personal computers for guest use
Located within the multi-level Venetian Village complex, this double room features air conditioning, satellite TV and bathrobe. It includes easy access to the beach, pool and main building.
Located within the multi-level Venetian Village complex, this suite features a minibar, air conditioning and bathrobe. It includes easy access to the beach, pool and main building.
The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Special benefits include:*Complimentary food:- Full American breakfast (6:30 to 10:30 a.m.)- midday snack (12 to 2 p.m.)- Afternoon tea and Light Snacks (2 to 4 p.m.)- Evening hors d'oeuvres (5 to 8 p.m.)- Cordials and desserts (8 to 10 p.m.)- Late night snack- Complimentary alcoholic and non-alcoholic beverages- Complimentary pressing, 2 garments per night- Personal computers for guest use
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV. The unit has 2 beds.
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Venetian Village Duplex, 1 Bedroom Suite, 1 King, Sofa bed
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a TV. The unit offers 1 bed.
This villa's special features are the hot tub and the private pool. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Guests will find a refrigerator and an oven in the kitchen. The villa also offers a barbecue. The spacious villa provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as garden views. The unit offers 4 beds.
Exceptional stay, aside from a minor lounge issue. Almost perfect overall.
- Since 2017, I've made it a tradition to visit the Ritz-Carlton at least once a year, making it my preferred hotel and a recommendation to all my acquaintances. It's not just a place to stay; it's where I celebrate special occasions, including my company's annual party. This year, our original plan to celebrate our wedding anniversary was delayed, leading us to choose the Ritz-Carlton for a New Year's celebration and our anniversary. To our delight, the hotel went above and beyond, adorning our space with festive decorations and delightful balloons. Furthermore, we were graciously upgraded to the Ritz-Carlton Suite for the second time, emphasizing the hotel's commitment to providing spacious and serene accommodations.
- Most of the staff, exemplified by the warm and welcoming faces of Solafa, Mary, Aml, and Salman. Special thanks for their outstanding hospitality and regular check-ins to ensure everything was in order.
- The diverse range of on-site amenities, including various restaurants and recreational areas, adds to the convenience of the stay. Noteworthy is the hotel's New Year's celebration, which proved to be an unparalleled event suitable for all family members.
- Despite minor hiccups, the Ritz-Carlton remains my top choice in Abu Dhabi, and I sincerely hope it maintains its high standards in the future.
- I would have given them a perfect score of ten if it weren't for the less-than-pleasant experience at the lounge. The hotel truly deserves this high rating for all other aspects.
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- There was confusion regarding the bills. I requested settlement of the full stay amount upon check-in to ease the checkout process. However, upon leaving, I discovered an unaccounted amount. Although I didn't mind paying it, I was informed later that all charges were settled, and the extra amount would be refunded. On my way home, I received a call about another error and the need to withdraw the amount. I didn't mind, but I hope the settlement process could be smoother.
- Regarding the Club Lounge, we contacted the hotel beforehand, seeking Club Lounge access for our maid to celebrate the year-end. Unfortunately, it seems this information wasn't relayed to the Lounge management. We found ourselves repeatedly questioned about our room number, creating discomfort, especially as my husband hadn't appeared in the initial days and was treated as if he were an unauthorized guest. The issue became apparent during check-out when I discovered the additional cost hadn't been added initially. A simple clarification during our stay in the club lounge would have resolved the matter.
- Some repetitive remarks from a Lounge staff member, although well-intended, displayed a lack of cultural awareness. Questions like, "Have you eaten well?" or "Would you like seconds?" or even "You had your lunch before, do you want more?" might be considered inappropriate in Arab culture. This is particularly notable when guests from other cultures receive more general inquiries like "Did you enjoy your time?" or "How's your day?" The imbalanced focus on food-related questions felt off-putting, especially when our visits to the lounge were often just to step out of our room, seeking a complete vacation away from the city's hustle as Abu Dhabi residents.
-While 99% of the lounge hospitality team demonstrated exceptional kindness, the behavior of two individuals, impacting our overall experience within the hotel.
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Published on 02 Jan 2024
Walaa
young couple
10.0
Exceptional
Excellent stay, very welcoming staff
Excellent service
Price is high
Published on 02 Jan 2024
Andreas
solo traveller
9.0
Superb
Superb
Liked the friendliness of the staff
The breakfast choice is overwhelming
The staff during breakfast could be a little more attentive
Published on 29 Dec 2023
Haonan
young couple
10.0
Exceptional
Perfect experience, the view is just remarkable.
The room view was absolutely amazing, high quality service, especially Ruth helped us a lot.
We had a small problem with the room light.
Published on 28 Dec 2023
Frank
family with young children
8.0
Very good
A great hotel
Great staff and lovely location.
My bath was stained. Communal areas need updating and bathrooms need updating. Bedroom area is updated and tasteful.
Published on 28 Dec 2023
Giorgio
group
9.0
Superb
Wonderful stay
All the people are very kind and gentle.
All the place (room, pool, lobby etc..) are very clean.
Published on 28 Dec 2023
Veso
young couple
9.0
Superb
A very good Ritz-Carlton
Good location, decent beach (altho on canal), great hotel design, and classy interiors fitting a Ritz Carlton. Staff was super friendly and nice.
Published on 26 Dec 2023
Maksuda
family with young children
9.0
Superb
Very good
Liked the luxury ambiance,staff
The shower system and Air conditioning of the room
Published on 23 Dec 2023
Moussa
young couple
10.0
Exceptional
Outstanding
Exceptional facilities and location. The hotel worth to be discovered for its amazing design and style. Our special thanks to Mr Serigne, the Image Man and Mrs Ira at the reception who made our stay memorable and outstanding. For sure we will come back insha Allah.