The Quay Hotel

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Visual aids: braille
• Facilities for disabled guests
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Lower bathroom sink
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Adapted bath
• Shower chair
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet

Room Amenities

• Cots
• Drying rack for clothing
• Feather pillow
• Air conditioning
• Clothes rack
• Desk
• Seating area
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Ironing facilities
• Heating
• Adapter
• Socket near the bed

Food & Drink

• Refrigerator
• Electric kettle
• Minibar
• Bottle of water

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Wake up service
• Lockers
• Key access

Media & Technology

• Cable channels
• Tv
• Streaming service (like netflix)
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Luggage storage

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Wifi available in all areas

Transport

• Shuttle service (additional charge)
• Shuttle service

Outdoor & View

• City view
• Terrace
• View

Shops

• Minimarket on site