The rooms are located on high floors and feature exclusive access to the Executive Lounge which includes complimentary WiFi, daily international breakfast, afternoon tea, and even canapes served with alcoholic beverages during cocktail hours. Please note that children are not allowed in the Executive Lounge.
This apartment has a living room, bedroom, bathroom with toiletries, and kitchen with stovetop, fridge, kitchenware, and oven. It features air conditioning, a flat-screen TV, washing machine, tea/coffee maker.
Located in the Deluxe Apartment building, this extra spacious, air-conditioned apartment offers a living room with a flat-screen TV, overlooking the city or pool (Subject to availability) and an equipped kitchenette with a washing machine, fridge and stove.
This room is equipped with 2 armchairs, a working desk, and a bathroom with bidet and bathtub. The room has views either of the city's skyline or the inland.
Located in the Deluxe Apartment building, this apartment features a king master bedroom, a second king bedroom and a twin/double bedroom; all with en-suite bathrooms.Relax in the living area watching a movie on the flat-screen TV or dine with the family at the large dining table. Prepare a meal in the fully equipped kitchen with an oven, dishwasher, fridge, microwave, crockery, glass and silverware.
This extra spacious, air-conditioned deluxe apartment offers a living room with a flat-screen TV, overlooking the city (Subject to availability) and an equipped kitchenette with a washing machine, fridge and stove.
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, executive lounge access, a wardrobe as well as city views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as garden views. The unit has 1 bed.
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
This spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, a washing machine, a seating area, a wardrobe as well as city views. The unit offers 3 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.
Featuring free toiletries, this apartment includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned apartment features a flat-screen TV with cable channels, a washing machine, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.
Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a washing machine, a seating area, a wardrobe as well as city views. The unit has 3 beds.
The Swiss�tel Al Murooj Dubai has a great location near the mall and offers friendly and helpful staff. However, there have been some issues with entertainment, curtains, the mini bar, and cleanlines (Read More)s. Some guests were impressed with specific staff members who provided excellent service. The hotel is a bit outdated but still enjoyable. The housekeeping staff received praise for their work. Overall, the hotel receives mixed reviews and is rated 2.5 out of 5.
Guest Reviews
Anonymous
group
7.0
Good
Good
That all windows face burj khalifa,buffet is nice ,specially the outdoor view from the buffet is wow ,inside the room is old but so clean
Old building,lobby feels small and outdate,
Published on 04 Jan 2024
Gayane
family with young children
8.0
Very good
Family experience
The location was great. We booked 2 bedroom apartment and from our apartment was a great view of Burj khalifa, it was on the 8 th floor.
We didn't like gala dinner we took on 31st December. The food was good but rhe entertainment.....needs to be improved. We were told there would be 3 different music bands, but there was a girl only singing. Everyone was bored. We took a package with house beverages, but whatever I asked from alcohol to drink, they said they haven't))) no cocktail, no martini, no champagne, only whisky.
Published on 03 Jan 2024
Anonymous
family with young children
8.0
Very good
Good
The view, the size of the room, perfect location
The hotel needs renovation its old, the smell in the rooms and towels
Published on 03 Jan 2024
Nabil
family with young children
1.0
Bad
Bad
The location
Dirty
Published on 03 Jan 2024
Odille
family with young children
7.0
Good
Nice.
Great location, spacious apartment and wonderful staff.
Its old . Could do with a new makeover.
Published on 02 Jan 2024
Rajendra
group
6.0
Pleasant
Pleasant
It was only the location we liked
Right from the start, the entire experience was a disaster. The direction as per booking.com took us to swissotel main reception wherein we were told that the check in for apartment happens elsewhere. Check in took almost one hour and then there was a delay of another 45 minutes to get the key. There was no mention of sorry to any of the customers who were waiting in long queues. One customer was told to cancel the booking if they found it unpleasant. After all this delay we were given a room which smelled of cigarette. Another wait for an alternate room after multiple follow-ups for hour and a half. Finally we got a decent room at around 6:30 whereas the check in was to happen at 3 pm. The entire manning in the hotel on New Years Eve was pathetic. On new year day we had breakfast in the outdoor area along with pigeons who were having a feast along with the guests. The experience was not pleasant at all.
(Read More)
Published on 02 Jan 2024
Sharondavies
family with young children
8.0
Very good
Overall, excellent. The hotel is a 10 minute walk to-from Dubai Mall. Huge garden
Room- Was very spacious for a family of four. Had a balcony overlooking the pool / garden area.
Staff- House cleaning team Chandan & Salim were very nice and really helpful. Always greeted us with a smile. They were superstars! Desk officer (Filipino) was so heartwarmingly friendly and he was super helpful! Gave us all the useful tips upon check in :)
Location- Around 10 minute walk to and from Dubai Mall. Easy to get a taxi (on stand by or via Careem app).
Guest Services- When we called one evening, the lady who answered the phone was grumpy/unfriendly.
Room- Some areas could be improved: some bathroom tiles had cracks and mould; refrigerator was noisy; faucet in kitchen sink was moving
Safe- Our safe had issues. Two men came to our room. While inside our room, One of them worked on the safe & the other man was busy watching a football game on his mobile phone.
Published on 02 Jan 2024
Elanie
family with young children
8.0
Very good
Review
Staff were very helpful
Facilities needs maintenance/upgrade. Especially outside, most of the tiles are broken, no water feature was working. Not what I was expecting of a 5 star hotel. Would also recommend adding USB charging ports in the room
Published on 02 Jan 2024
Hans
solo traveller
5.0
Passable
Great location, basic rooms and school cafeteria like experience in the resturant.
Located about 5 minutes from the Dubai mall which is very convenient. Overall the staff are friendly and special mention goes out to Widya in the Restaurant.
Check in experience was upsetting, took over 30 minutes. Also the dinning and breakfast reminded me of a school cafeteria, messy and almost impossible to get any service.
Published on 01 Jan 2024
Hiba
family with young children
10.0
Exceptional
Exceptional
The room was a little bit small for me , my husband and daughter
Published on 01 Jan 2024
Location & Nearby Places
Downtown Dubai
(0.8 Km from city center)
Al Mustaqbal Street, Opposite The Dubai Mall, Downtown Dubai
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