Sheraton Raleigh Hotel, Raleigh | Photos, Reviews & Deals @Holidify

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All Facilities for Sheraton Raleigh Hotel

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Room service, Restaurant, Bar, Vending machine (snacks), Coffee house on site.
Services	Internet services, WiFi.
Cleaning services	Ironing service, Dry cleaning.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, Tour desk, 24-hour front desk, ATM/cash machine on site.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi.
Pool and wellness	Fitness centre.
Transport	Parking garage.

Guest Ratings For This Property

7.6

Based on 235 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.3

Facilities

7.9

Reviewers Mention About Sheraton Raleigh Hotel

Overall, one reviewer had a pleasant stay at the Sheraton Raleigh Hotel, enjoying the friendly staff and their efforts to make their trip special. Another reviewer found the check-in process smooth, (Read More)but felt that the room did not justify its high price. They were disappointed by the lack of a microwave and mini fridge in the room, and found the communal microwave inconvenient to access. The hotel is deemed to be very walkable and offers a small market, cafe, and restaurant on the lobby floor.

Guest Reviews

Robert

young couple

8.0

Very good

went for the bluegrass festival. Good location, quiet

Location at center of town, event

Published on 11 Dec 2023

Tonya

young couple

8.0

Very good

The elevator wasn't working properly

Published on 27 Nov 2023

Elena

solo traveller

6.0

Pleasant

For the amount I paid for this hotel, I expected better.

Location was great

My room was dirty, there was hair from the previous occupant all over the bathroom. It smelled like fresh paint and stale cigarettes. And the walls are paper thin, I could hear everything upstairs and on either side of me.

Published on 02 Nov 2023

Felicia

review category business travellers

7.0

Good

Comfortable bed

Thin walls, heard my neighbor singing at 1am

Published on 11 Oct 2023

Kristi

family with young children

6.0

Pleasant

Convenient location and friendly staff, but I would stay somewhere else next time.

The staff went above and beyond to help. The beds were comfortable, and because of the central location, we were able to walk to restaurants, sites, and the opera house.

The hotel is a bit dated, and its beginning to show the bathroom could be updated and the outlet made my curling iron WAY too hot (it burnt off a section of my hair). After our stay, I do feel like we drastically overpaid, but I assume rates were higher because of the Bluegrass Festival.

Published on 05 Oct 2023

Anthony

young couple

8.0

Very good

Location

Access to bathroom

Published on 07 Sep 2023

David

young couple

9.0

Superb

I enjoyed the festival

Location covience for what I were there for

Had to ask for bath cloth toothbrush toothpaste

Published on 05 Sep 2023

Victoria

family with young children

10.0

Exceptional

location was perfect, we were going to the Red Hat for a concert. There is plenty to do and see all around the downtown area.

Published on 05 Sep 2023

Audrey

young couple

5.0

Passable

It was okay just enough to show and sleep.

Location was perfect

There was no refrigerator!!!

Published on 23 Aug 2023

Trent

young couple

8.0

Very good

Great location to stay for attending the Red Hat Amphitheater.

The location was great, as we attended a show at the Red Hat Amphitheater. The room was solid and met all expectations. The staff was friendly and helpful.

The hotel basically shut down despite many people from the show staying in the hotel. I would like to see more anticipation from the hotel on busy show nights, in which there are probably quite a few people staying there. We all came over about the same time and I saw over 20 people just when I entered. I ended up bumping into others looking for vending or anywhere to buy drinks. Everything was shut down. Staff went above and beyond to find me a gatorade in the back and didn't charge me. Huge points there.

Published on 16 Aug 2023