Samui Bayside Luxury Villas

This was billed as a 5 star luxury apartment. It was far below that standard. The dishwasher was broken, they tried to fix it but then just removed it. So our luxury break for Christmas meant constant washing up. The management said the cleaners would wash up but it was impractical as there were not enough glasses and crockery to get by without washing up as you went. The kitchen equipment was old and tatty. The dustpan and brush broken. 3 side plates in total. A miss match of glasses and cups. Horrible pots and pans. The coffee table of twisted roots had a glass top in the pictures but had obviously been broken so it was a nightmare to use with glasses. The bedding was all old and different shades of white - to whiteish - to yellow tinged, as were the towels, some were very ragged. The beds had thick plastic mattress covers, ripped in places, very hot and sweaty. The photos on Bookings were very deceptive. Wide angled lens shots and generic shots from other villas were definitely meant to give an impression of a very different view to the one we actually had. Which as seen in the photos below were largely of the next door building, a glimpse of sea could be seen from the very corner of the property at the top of the staircase leading to the drive. The telephone mast, electricity pylons and building site definitely didn't feature in the advertising. The outdoor furniture was old and tatty. No BBQ as advertised, requested one and they delivered a dirty old thing with one of its feet missing, they did give it a wash. The pool steps slippery and dangerous. The view into the luxury kitchen area had a very dominant feature of a dirty washing machine, the internet box hanging off the wall. The 'luxury' accessories include cheap pink hand wash soap. Small things but all adding up to a very un-luxury villa. Difficult to get to with very little to see or do locally - local beaches were totally covered in rubbish Hiring a car is essential.