Embassy Suites by Hilton San Juan - Hotel & Casino, Puerto Rico, Usa

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Location & Nearby Places

Isla Verde (64.7 Km from city center)

8000 Tartak Street

15 Nearby Attractions

Isla Verde Beach

0.6 km

Luis Munoz Marin International Airport

1.3 km

Angeles Cave

2.0 km

Ocean Park Beach

3.5 km

Fortin San Jeronimo de Boqueron

7.3 km

Fernando Luis Ribas Dominicci Airport

7.9 km

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All Facilities for Embassy Suites by Hilton San Juan - Hotel & Casino

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Snorkelling, Walking tours, Diving, Windsurfing, Hiking.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Kid meals, Outdoor furniture, BBQ facilities, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace.
Reception services	Tour desk, Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Parking, WiFi available in all areas.
Entertainment and family services	Children's playground, Casino.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Pool bar, Massage, Kids' pool, Swimming Pool, Fitness centre, Massage chair, Sun loungers or beach chairs, Spa/wellness packages, Fitness.
Transport	Accessible parking, Car hire, Parking garage.

Guest Ratings For This Property

8.4

Based on 2431 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

8.0

Facilities

8.6

Reviewers Mention About Embassy Suites by Hilton San Juan - Hotel & Casino

The Embassy Suites by Hilton San Juan - Hotel & Casino is highly recommended for its inviting atmosphere, spacious rooms with comfortable beds and pillows, and helpful staff. The hotel offers a great (Read More) location within walking distance to the beach and various restaurants. Guests enjoyed the free breakfast and evening receptions with complimentary drinks and snacks. The hotel's restaurant and casino were also well-received. However, some reviewers mentioned issues with room cleanliness, limited outlets, bland breakfast, and expensive parking. Overall, the hotel received positive feedback and many guests would stay again.

Guest Reviews

Janet

family with young children

10.0

Exceptional

Great atmosphere, excellent location closed to beach and everything else.

It was closed to everything. Great hotel, very clean and awesome atmosphere.

Published on 03 Jan 2024

Roberto

review category business travellers

10.0

Exceptional

Roberto carranza bulldog

The pool the main entrance all tho be honest

Sometimes, the person to go to the pool area attitude

Published on 30 Dec 2023

Mitchell

young couple

10.0

Exceptional

outstanding will visit again

breakfast was outstandind

everything

Published on 28 Dec 2023

Debra

group

9.0

Superb

Comfortable for family of three, with older son having privacy. Breakfast and pool was great!

Pool was great, breakfast was good, and beach nearby was very good.

more grounds to walk around on the property and more to walk around nearby, very few restaurants and shops nearby. Pillows more firm. Noisy music from Casino way too late

Published on 27 Dec 2023

Carmen

family with young children

10.0

Exceptional

Fast and early check-in

I had the view to a roof, lol.

Published on 27 Dec 2023

Bermudez

family with young children

10.0

Exceptional

Everything was on point

The only complaint I have is the showers it had mold and kind of outdated

Published on 25 Dec 2023

Velma

family with young children

7.0

Good

Clean but noisy.

Location and nice staff. The rest La Cueva del Mar is a good deal.

Noisy!!! You can hear the people and the music in your room. One Morning we heard vacuum cleaning at 5:00 am.

Published on 24 Dec 2023

Sasha

family with young children

9.0

Superb

Highly recommended great experience here!

Great hospitality and I really enjoyed the breakfast. Beautiful decor during the holidays and the rooms were nice, clean, and spacious! Great overall experience!

Nothing

Published on 21 Dec 2023

Janet

with friends

10.0

Exceptional

Good

Liked that it was very close to airport. They didnt tell us to turn in these cards so if they charge us for them I will change my review. We got in late and left at 5:00 am so it was obvious that we wouldnt use them.

Didnt tell us everything about these cards.

Published on 21 Dec 2023