Okura Garden Hotel Shanghai, Shanghai

This property has been featured in "50 Resorts In Shanghai ".

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Top Facilities

parking

bar

food

wifi

pool

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Superior Twin Room

Max 2 Adults

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This twin/double room has a seating area, bathrobe and minibar.Please note that the admission fee to Health Club for guests who stay in Superior Room would be CNY 50 per time. More information, please confirm with the property directly in advance.

Deluxe Room

Max 2 Adults

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This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Executive Room

Max 2 Adults

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This double room has air conditioning, minibar and bathrobe.Guests have free access to the Executive Lounge.

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All Facilities for Okura Garden Hotel Shanghai

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Tennis court.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area.
Accessibility	Adapted bath, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Exclusive services	Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge entire day, Complimentary evening snacks and drinks in the executive lounge.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Heating, Adapter, Extra long beds (> 2 metres), Socket near the bed, Heated pool, Air conditioning, Desk, Carpeted, Trash cans, Hot tub, Pool towels.
Food & Drink	Packed lunches, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Fruits.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Layout	Window.
Common areas	Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Massage, Fitness centre, Fitness, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre.
Transport	Car hire, Electric vehicle charging station.
Outdoor & View	City view, View, Quiet street view, Garden view.
Shops	Minimarket on site.

Location & Nearby Places

Downtown Shanghai (1.8 Km from city center)

58 Mao Ming Nan Lu

15 Nearby Attractions

Shanghai French Concession

1.0 km

Shanghai Grand Theatre

1.6 km

Shanghai Museum

1.8 km

Urban Planning Exhibition Centre

2.0 km

People's Square

2.0 km

Jade Buddha Temple

2.8 km

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About This Property

Okura Garden Hotel Shanghai is set within 7 acres of private landscaped gardens. It features easy access to The Bund and People's Square, about a 10-minute drive away. It offers accommodation with free internet, an indoor pool and a tennis court.

Guest Ratings For This Property

8.6

Based on 522 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.5

Facilities

8.3

Guest Reviews

Jiang

solo traveller

10.0

Exceptional

All good

Bathroom so small

Published on 04 Jan 2024

Foo

with friends

9.0

Superb

I enjoyed it

Location and breakfast was great.

N/A

Published on 04 Jan 2024

Juan

young couple

7.0

Good

Comfy, central stay but dated, expensive and not super clean

Amazing location near lots of restaurants, bars along South Shaanxi Rd. and close to the easiest metro connections in town. Helpful service with decent level of English, and comfy premises, especially the bed! We had a room with great views over town.

It feels very dated and could definitely use a little bit of renovation work, especially when it comes to the furniture in the rooms (some of which has very suspicious white-ish stains that we tried our best to avoid, on pillows and the armchair for instance). Not super sure the quality/price ratio is the best, considering we have stayed at much better, more modern and overall cleaner hotels elsewhere in China, including Beijing, for a fraction of the price. Would probably look elsewhere next time when visiting Shanghai!

Published on 29 Dec 2023

Jim

young couple

5.0

Passable

OK ish

The breakfast was excellent and the location is very good.

faulty A/C - no action by staff to fix it despite numerous requests

Published on 28 Dec 2023

Ling

family with young children

7.0

Good

I have been to this hotel before, super good service, thats why I chose to book it for our family stay on Christmas Eve. Unfortunately it was a bit disappointed, it took me about one hour to check in and confirm both rooms have included breakfast ( I paid same rates for two rooms for 3 adults and one 15years old kid including breakfasts for 4), and the system only shows 3 breakfasts. Anyway after a manager showed up, our problems have been solved. However the rooms are very old, especially the bathrooms. And the staff who serve the breakfast at ground floor are very rude, they turned off the hot meal part without noticing, and made my parents (both 80 plus) had all cold stuff. I hope they will go back the previous five stars standard service level

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Published on 26 Dec 2023

Kingston

family with young children

7.0

Good

I booked 2 rooms for 17 days, and I booked months in advance. I have two requests: 1. two room needs to be close to each other. 2. One room needs a shower chair for my 88 year old Mom. However, first three days, we didn't get the char. They provided us different kind of excuses. Finally they told us they only had one shower chair in the entire hotel. We have no choice but borrow a shower chair from another customer for an hour, then my mom was able to take shower in a rush. During the day, the heat was extremely hot, (in Nov.). My mom and I had to stay in lobby or other common area to avoid the heat, because we don't go out often. The food wasn't good in the hotel... Breakfast doesn't taste well. It was in Shanghai, and we stayed in a five star hotel. the food was not taste at all. I spent thousands of dollars to invite families and friends to come for a dinner, but the quality of food embarrassed me. It was disappointed

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Published on 26 Dec 2023

Ying

review category business travellers

9.0

Superb

good

It can still keep the standard since my last visit 10 years ago. Breakfast is awesome

Might need better training of staff for check in

Published on 10 Dec 2023

Simona

young couple

5.0

Passable

Location

I was not able to open the window for air circulation. Felt like in prison

Published on 02 Dec 2023

Steve

young couple

8.0

Very good

Excellent hotel that more than met our expectations

Location perfect. Close to both charming streets in French quarter and shopping centres

Air con not working

Published on 30 Nov 2023

Lin

review category business travellers

8.0

Very good

Great hotel in a central convenient location with excellent service and nice breakfast buffet!

I love the location as it is in a central location very convenient. The morning breakfast buffet is very nice. The staff is very friendly and helpful. The room was cleaned daily with bottle water.

I wish my room could be upgraded free to a better room as I stayed there for over 2 weeks.

Published on 27 Nov 2023