Kona Kai Resort & Spa, a Noble House Resort, San Diego, Usa

About Kona Kai Resort & Spa, a Noble House Resort

Located on Shelter Island, 3 miles from San Diego International Airport, Kona Kai Resort offers a private beach, an outdoor pool and an on-site spa. Guest rooms feature private balconies or patios. Rooms provide marina or garden views.

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Standard King Room

Max 2 Adults

$ 179 + taxes
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This room features a private balcony or patio with a garden view.

Standard Queen Room with Two Queen Beds

Max 4 Adults

$ 179 + taxes
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This room features a private balcony or patio with a garden view.Extra beds cannot be accommodated in this room.

Queen Room with Marina View

Max 4 Adults

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Featuring a partial bay view from a balcony, this room provides free Wi-Fi and cable TV.

King Room with Marina View

Max 2 Adults

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Featuring a view of the nearby marina from a balcony, this room provides free Wi-Fi and cable TV.

King Room with Bay View

Max 2 Adults

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Featuring a bay view from a balcony, this room provides free Wi-Fi and cable TV.

Queen Room with Bay View

Max 4 Adults

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Featuring a bay view from a balcony, this room provides free Wi-Fi and cable TV.

Junior Suite with Sea View

Max 3 Adults

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This suite features a balcony, fireplace and minibar.

Junior Suite with Sea View

Max 4 Adults

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This suite has a balcony and minibar.

Junior Suite with Balcony

Max 4 Adults

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This suite features a balcony and minibar.

Junior Suite

Max 3 Adults

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This suite has a balcony and minibar.

Junior Suite

Max 3 Adults

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This suite features a balcony and minibar.

Deluxe Junior Suite

Max 2 Adults

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This suite has a balcony, patio and sea view.

Suite

Max 4 Adults

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This suite features a balcony and minibar.

Double Room

Max 2 Adults

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This double room has a balcony and minibar.

Guest Ratings For This Property

0.0

Based on 0 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.2

Facilities

8.0

Guest Reviews

Jocelyn

family with young children

5.0

Passable

it was ok.

location

rooms were really old and need updating. the restaurant wasnt that good and for the only one on the resort very disappointing

Published on 21 Jun 2023

Sapir

young couple

3.0

Poor

Room

The room looked like a dungeon

Published on 21 May 2023

Roxanne

young couple

10.0

Exceptional

overall such a beautiful and wonderful resort

Upon arrival I was greeted by friendly valet. was promptly greeted at front desk and Shannan was every so friendly. Room was not ready as we arrived early. I was able to check in, given access to facilities and parking. When room was ready received a text and given key to room. Family and Adult pools. Bar area by family pool was great. Food is wonderful and great portions. Stayed in newly renovated room so nice

lounge chairs by fire pit area are infested with bugs. tried to enjoy some time in the sun and sat on the lounge chair and bugs came out eve rT little hole.

Published on 23 Apr 2023

Susy

family with young children

4.0

Disappointing

The mattresses and bedding are very uncomfortable. No room service. Housekeeping was rude. We asked him for two clean towels for my 5 and 8 year old on our way to the pool because they were freezing and he kept saying we have to get it by the pool. He eventually gave it but he acted like he was passing out gold. Very unpleasant. Also, restaurant told us we can do takeout on Easter Day. We got to pool and put our kids in pool and my husband went to get food and the hostess said we cant do to go. They refused to serve us despite literally an hour before that telling us we can do it. Its the only place on site where we could eat in the morning and thats why I called in advance so if they dont serve we could leave the property before getting out kids into the pool. So then we had to wait over an hour with hungry kids for the pool bar kitchen to open. Unbelievably rude and bad customer service. Will never go here and will never recommend it to anyone. Its a pity because the property is nice.

(Read More)

Published on 13 Apr 2023

Kelly

group

8.0

Very good

We'll be back

The location was perfect for our getaway. Loved the marina view from our private balcony and the firepits. The staff were all friendly and extremely helpful. Enjoyed that the resort had everything we needed and we never felt rushed.

The difficulty we had accessing the bikes. I understand the hotel does not own the bicycles and it is an outside company, but the app only worked on some of the bikes. Fortunately, the staff member that worked in the fitness center came out to assist and we finally found bikes that would unlock. She was awesome!

Published on 01 Apr 2023

Debra

family with young children

7.0

Good

Beautiful resort but extra charges sour experience

Gorgeous location. Of the hotels on Shelter Island, loved the location at the end. Beds were super, super plush and comfortable. Loved the campfires at night.

First complaint is we booked a room described as a garden view room - the description should have said parking lot view room!! Very put off by the extra charges we were hit with. First a resort charge - really didnt use any resort items other than pool and sat in view of fire pits (couldnt get a seat at them). Then, they asked if we had a car - so another fee ($42) for parking (they said well you can park on street but have to move your car at midnight). Then get to the room. Water bottles provided ($5 a bottle). Weve just stayed at 9 resorts up and down coast at same or higher rating level and almost all provided water at no charge. Coffee machine but no cream or sugar. Room service described not happening currently due to staffing issue. Toilet paper holder broken. Bathroom door slides open when youre in bathroom. Bonfires are wonderful but impossible to get a chair at them. Pool was great and lounge chairs nice but it was very hot and couldnt get a location in four hours under an umbrella. (Could have more umbrellas up). Daughter ordered food at pool - it took an hour to get it. Even directions to room when arrived. - walked around the whole building with luggage trying to find entrance to room. Simple direction from front desk staff would have avoided this. Its the little things.

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Published on 16 Aug 2022

Julie

solo traveller

6.0

Pleasant

relaxing

location

no ramp to drop my paddle board and no smart tv; wasted hour trying how to connect phone to tv; travel lots 99% of all hotels and motels now have smart tvs and naked connecting much easier. still loved the property and would stay again, just would be better prepared

Published on 05 Jul 2022

Jack

young couple

10.0

Exceptional

view from room

Published on 17 Jun 2022

Tian

family with young children

5.0

Passable

bad, we will not come back again the stay doesnt worth it

location is good but overpriced

they had a fire alarm test in the morning but we were not informed in the morning. this is upset because all of us were still asleep and once the alarm was on we were alarmed too and tried our best to run away

Published on 21 Apr 2022

Adam

family with young children

2.0

Very poor

Not worth the $$$$$$.

fire pits were nice

Rooms are ehhh. people walking in rooms above super loud. showers in nearby rooms sound like plane engines. shower didnt drain. No service at the bar,(I realize it was a weekday) but something would be nice.

Published on 20 Apr 2022

Kona Kai Resort & Spa, a Noble House Resort

About Kona Kai Resort & Spa, a Noble House Resort

Guest Ratings For This Property

Guest Reviews

Jocelyn

Passable

it was ok.

Sapir

Poor

Poor

Roxanne

Exceptional

overall such a beautiful and wonderful resort

Susy

Disappointing

Disappointing

Kelly

Very good

We'll be back

Debra

Good

Beautiful resort but extra charges sour experience

Julie

Pleasant

relaxing

Jack

Exceptional

Exceptional

Tian

Passable

bad, we will not come back again the stay doesnt worth it

Adam

Very poor

Not worth the $$$$$$.

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