Home2 Suites by Hilton Albany Airport/Wolf Rd, Albany

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Fruits, Outdoor furniture, Coffee house on site.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Picnic area, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

8.0

Based on 220 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

8.1

Facilities

8.4

Reviewers Mention About Home2 Suites by Hilton Albany Airport/Wolf Rd

This Home2 Suites by Hilton Albany Airport/Wolf Rd received positive reviews for its spacious rooms with full kitchens and great breakfast. The staff was praised for their friendliness and helpfulnes (Read More)s. Some guests mentioned minor issues such as stains on carpets and a complicated TV remote, but overall found the hotel clean and in a good location. One guest was disappointed that the hotel did not register their Peloton bike. Overall, guests recommend this hotel for its clean rooms and convenient amenities.

Guest Reviews

Colan

young couple

10.0

Exceptional

Clean, easy access, and friendly staff.

Published on 27 Dec 2023

Gonzalez

family with young children

8.0

Very good

Location is perfect and convenient for an early flight, very equipped with microwave, big refrigerator, kitchen etc very well equipped

There were no extra sets of sheets in the room to use for the sofa, and the sofa looked old and dirty, it was comfortable though but I would like a cleaner sofa

Published on 14 Dec 2023

Anonymous

young couple

8.0

Very good

Everything was good

Clean and quiet

Published on 10 Dec 2023

Jaime

family with young children

8.0

Very good

Good price for a comfortable stay

I liked the price and the location. It was a very clean room and the bed was comfortable.

The breakfast wasnt great. Not a huge selection. Wish we could have gotten rooms with two beds instead of a bed and fold out sofa bed.

Published on 19 Nov 2023

Phereso

family with young children

6.0

Pleasant

The attendant at the front desk was friendly and helpful and the room was spacious for the 3 of us.

The room wasn't very clean.

Published on 16 Nov 2023

Peter

young couple

10.0

Exceptional

Everything

Nothing

Published on 13 Nov 2023

Kimberly

young couple

8.0

Very good

Great location and value

We were visiting for Parents Weekend at Siena College. The accommodations and location were perfect. it was close to the school and local restaurants.

I had booked in Booking.com and prepaid. when I arrived the hotel asked for my credit card and charged me for the stay. I brought up my confirmation email and showed that it was indeed already paid. she had a very hard time figuring out how to refund the double charge. I was still showing a small balance at checkout because she could not refund it correctly. She told me to leave and not worry about the balance. I would ask for a copy of the bill when you check out.

Published on 28 Oct 2023

Latoya

family with young children

10.0

Exceptional

Check in was easy. The hotel was very clean and the location was great!

Published on 16 Oct 2023

Einy

solo traveller

6.0

Pleasant

I always like the space and convenience of locations.

Upon entering the room, it smells like urine. Everything looked clean which ked me to believe it was the carpet. Half the lights didn't work in the room. And some of the outlets were loose and it was hard to charge electronics. Doors have to be pushed shut to close. We realized the door was open the whole night we slept.

Published on 08 Oct 2023