Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Playa del Carmen, Mexico

About Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Indulge in an otherworldly experience at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located in the heart of Playa del Carmen. It boasts several on-site restaurants serving food jam-packed with flavours and a bar. With luxurious interiors and modern decor, the accommodation has a relaxing ambience. Other facilities include an outdoor swimming pool, a fitness centre, a beachfront, a garden, a sun terrace, and a spa and wellness centre.

Top Facilities

parking

bar

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Location & Nearby Places

Centro (0.6 Km from city center)

Constituyentes No 2

4 Nearby Attractions

Explore the Mayan ruins

1.1 km

Visit a Cenote

1.1 km

Beach Time

3.0 km

Eco-parks

7.6 km

All Facilities for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Category	Facilities
Activities	Live music/performance, Aerobics, Tennis equipment, Live sport events (broadcast), Themed dinner nights, Beach, Tennis court, Billiards, Golf course (within 3 km), Bingo.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Shallow end, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Entertainment staff.
Pool and wellness	Hammam, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool toys, Swimming pool, Foot massage, Hair cut, Make up services, Massage, Body wrap, Swimming Pool, Fitness centre, Beachfront, Beauty Services, Couples massage, Pool with view, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Outdoor pool, Pedicure, Pool bar, Manicure, Personal trainer, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs, Yoga classes, Hair treatments.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge).
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.6

Based on 528 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.3

Facilities

9.0

Guest Reviews

Jill

young couple

8.0

Very good

lovely resort, worth a visit

great location close to all shops bars etc if you want to venture out.

reception staff were a bit rude and also maybe a translator. thing but not clear at all when explaining things. this led to a few things we had planned needing to be cancelled.

Published on 04 Jan 2024

Mike

young couple

10.0

Exceptional

Could have spend more days!

Everything! Have nothing luxurious like that to compare with

Pricey but worth it

Published on 04 Jan 2024

Armando

family with young children

10.0

Exceptional

everything was amazing, the staff, the food, the facilities. I love to be back in Hilton Playa del Carmen.

Nothing .... all was excellent!

Published on 29 Dec 2023

Marlene

group

9.0

Superb

So far we had a great experience thanks to Adriano on the front desk that help us during our stay and make my sons birt

Ambiance and location

Rooms outdated

Published on 27 Dec 2023

Bibiana

young couple

10.0

Exceptional

Our stay was amazing. It made out honeymoon even better we will definitely come back!!

Very clean and elegant feel.

Nothing! Everything was great.

Published on 24 Dec 2023

Julie

group

10.0

Exceptional

Fantastic Trip for our Family

Fun activities by the pool, proximity to 5th Avenue

Published on 23 Dec 2023

Juan

young couple

10.0

Exceptional

Great location and atmosphere.

Clean area, staff friendly, great location and great atmosphere.

Published on 23 Dec 2023

Alexandra

young couple

10.0

Exceptional

Amazing

Location, food and the people

The 24 hour lounge was. Not 24 hours

Published on 13 Dec 2023

Perry

young couple

10.0

Exceptional

The hotel is spectacular, and the staff were all happy and eager to help with anything that was needed, including a jacu

Absolutely top-notch beauty and class.

Published on 11 Dec 2023

Patrick

solo traveller

10.0

Exceptional

Excellent hotel worth the money

An excellent hotel very well located in downtown Playa del Carmen. The rooms are very spacious and very well decorated. The beds are very good and the housekeeping is well done. The "all inclusive" formula is very advantageous. All meals (breakfasts, lunches and dinners) are of very good quality and even refined. The Mexican and Asian restaurants are recommended.

Nothing

Published on 11 Dec 2023