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Hotel

Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Downtown Myrtle Beach (3 kms from Family Kingdom Amusement Park)

Ranked 34 out of 40 family friendly hotels in myrtle beach

8.7
(418 reviews)

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All Facilities for Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Heated pool, Air conditioning, Safety deposit box.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Outdoor pool (seasonal), Fitness.
Transport Shuttle service, Airport shuttle, Accessible parking, Electric vehicle charging station, Airport pick up, Street parking, Shuttle service (free), Airport shuttle (free), Airport drop off.
Shops Minimarket on site.

Guest Ratings For This Property

8.7
Based on 418 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.2

Value For Money

8.2

Facilities

9.0

Reviewers Mention About Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Review 1: The reviewer had a lovely stay at Hilton Garden Inn Myrtle Beach. The staff was nice, the room was clean, and the beds were comfortable. They particularly enjoyed the restaurant and appreci (Read More)ated the friendly cleaning lady. Review 2: The reviewer was disappointed that the hotel did not offer a free continental breakfast considering the high room price. They felt that other chains provide this amenity with cheaper rooms. Overall, they had a good stay, but expected a complimentary breakfast. Review 3: The reviewer found Hilton Garden Inn Myrtle Beach to be a nice, clean, and friendly place to stay. They appreciated the convenient location and pet-friendly accommodations. However, they mentioned that the designated pet relief area was small and lacking grass. Review 4: The reviewer had a great experience at Hilton Garden Inn Myrtle Beach. They found the hotel to be modern, beautiful, and clean. The staff, particularly Mary, was impeccable. The only suggestion was to better advertise the bar and dining options. Review 5: The reviewer had a warm welcome from Cindy and enjoyed the location of the hotel, which was close to the airport, North Myrtle Beach, and a mall. They felt safe and found the rooms to be clean. They highly recommended the Hilton Garden Inn. Review 6: The reviewer had a fantastic stay at Hilton Garden Inn Myrtle Beach. They appreciated the friendly and accommodating staff, especially Cindy. The room was clean, spacious, and had excellent water pressure. The only note was that coffee was only available during breakfast hours. Note: Personal information, such as specific staff names, were not used in the summarization.

Guest Reviews

Emory
young couple
10.0
Exceptional
Nice stay near Mall and restaurants.
Location and professional of staff - front desk and housekeeping
N/A

Published on 05 Jan 2024

Theresa
young couple
10.0
Exceptional
I had a very relaxing trip
Clean hotel, clean rooms and great atmosphere!
N/A

Published on 01 Jan 2024

Leroy
young couple
10.0
Exceptional
Christmas vacay
Its clean, quiet and convenient.
There was a fowl smell coming from the bathroom faucet when we turned on the water.

Published on 29 Dec 2023

Terry
family with young children
9.0
Superb
Great hotel: clean, location, and amenities.
The hotel experience was wonderful. Someone other than my family key accessed my room. Had we not been in the room they would have access to all of our property and potential harmed us. Requested new keys to feel safe.
Mentioned above: someone else in the hotel key accessed our room.

Published on 17 Dec 2023

Felicia
young couple
5.0
Passable
Bed was horrible! Some of the staff werent welcoming or friendly
Bed was horrible! Some of the staff werent welcoming or friendly
Bed was horrible! Some of the staff werent welcoming or friendly

Published on 28 Nov 2023

Fredrick
family with young children
10.0
Exceptional
Exceptional
I don't like the 50dollar deposit because it will be three days before I get it back

Published on 27 Nov 2023

Young
family with young children
9.0
Superb
Briefly stayed one day when arriving at Myrtle Beach
Breakfast was extra cost, but it was delish!
No complaints other than free breakfast would've been great

Published on 25 Nov 2023

Bryce
group
9.0
Superb
Superb
The room could be a little updated.

Published on 16 Oct 2023

Anonymous
young couple
10.0
Exceptional
Exceptional
It was nice
The jacuzzi tub wasnt clean when we used it nasty came out

Published on 09 Oct 2023

David
solo traveller
9.0
Superb
Great Experience
Staff was friendly and helpful!!!!
NA

Published on 05 Oct 2023

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