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Crowne Plaza Times Square Manhattan, an IHG Hotel

Greenpoint (6 kms from Williamsburg Bridge )

Ranked 35 out of 45 family friendly hotels in new york city

7.7
(8119 reviews)

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About Crowne Plaza Times Square Manhattan, an IHG Hotel

Crowne Plaza Times Square Manhattan, an IHG hotel, is the perfect choice for those seeking a vibrant and central location in downtown New York City. With its proximity to Times Square, guests can easily immerse themselves in the bustling atmosphere and iconic landmarks of the city. The hotel offers comfortable and clean rooms with spaciousness and modern amenities. The staff is helpful and friendly, providing assistance with luggage and transportation. With its convenient location, comfortable accommodations, and excellent service, Hotel Crowne Plaza Times Square Manhattan is highly recommended for an unforgettable stay in the Big Apple.
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Top Facilities

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All Facilities for Crowne Plaza Times Square Manhattan, an IHG Hotel

Category Facilities
Business facilities Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Restaurant, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed.

Guest Ratings For This Property

7.7
Based on 8119 Reviews
100% verified reviews

Comfort

8.16

Cleanliness

8.06

Value For Money

7.28

Facilities

7.51

Guest Reviews

Perryhan
young couple
1.0
Bad
Poor staff, facilities...
The location only
First of all the room was very cold and the thermostat wasn't working, the staff wasn't friendly or helpful. The bed sheets were so light and not cozy, they were summery sheets. I already booked a room with Time Square view and it was a gift, and the staff told me in front of the person who's the gift is for! That she upgraded me to Time square view which made me look bad and as if she did us a favour????? While I paid more money for it!!! It was the weirdest thing ever happened to me

Published on 05 Jan 2024

Eva
young couple
8.0
Very good
I like it
Location
Little old everything

Published on 05 Jan 2024

Tony
young couple
7.0
Good
Good
Shower didn't work properly

Published on 04 Jan 2024

Louise
family with young children
6.0
Pleasant
Clean and comfortable.
The location was good.
Shower was poor, couldnt move it and the temperature was hard to get right. No one advised New Years Eve, not to go out as you wouldnt be able to get back in to the hotel. Not good when with children. Facilities such as restaurant werent open.

Published on 04 Jan 2024

Jennifer
family with young children
1.0
Bad
Bad
Location
The lack of help for the issues at hand

Published on 04 Jan 2024

Kerry
family with young children
10.0
Exceptional
Exceptional
Great location!! Id stay here again!!

Published on 04 Jan 2024

Kirsten
family with young children
7.0
Good
Good
Location, and coffee shop
No fridge in the room.

Published on 03 Jan 2024

Michelle
group
7.0
Good
Overall nice hotel just wish they had a refrigerator & microwave in the room and didnt live the parking price but g
Perfect location Great friendly staff Odelia was awesome
The parking price was so high & the fact you couldnt access your car was crazy

Published on 03 Jan 2024

123
group
8.0
Very good
Very good
Location

Published on 03 Jan 2024

Charles
family with young children
8.0
Very good
It was good and we had fun in the Times Square area. No serious complaints. Staff were great.
Location was great and the room was nice.
No microwave or refrigerator and limited complimentary beverages in the room.

Published on 03 Jan 2024

Crowne Plaza Times Square Manhattan, an IHG Hotel is featured in

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