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Crowne Plaza Albany - The Desmond Hotel

Pine Hills (2 kms from Albany Airport)

Ranked 9 out of 40 best hotels in albany

8.6
(589 reviews)

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About Crowne Plaza Albany - The Desmond Hotel

The Crowne Plaza Albany - The Desmond Hotel in Albany offers a range of amenities and facilities to ensure a comfortable stay. The hotel features a restaurant, bar, fitness center, business center, laundry and dry cleaning services, free parking, and a swimming pool. The rooms are clean, bright, and well-maintained. The staff is friendly and accommodating, providing excellent customer service. The hotel is in a convenient location near the airport, and they offer a shuttle service. Guests have praised the hotel for their exceptional service, delicious food, and great overall experience. 
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Top Facilities

parking

bar

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All Facilities for Crowne Plaza Albany - The Desmond Hotel

Category Facilities
Activities Happy hour, Golf course (within 3 km).
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Special diet menus (on request), Vending machine (snacks), Kid meals, Vending machine (drinks), Restaurant, Bar.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Transport Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off, Bicycle rental.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.

Guest Ratings For This Property

8.6
Based on 589 Reviews
100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.4

Facilities

8.9

Guest Reviews

Mary
group
10.0
Exceptional
This is one of our all time favorite go to places when we are in the Albany area. It never disappoin
Everything was exceptional just like it always is.
Our stay was too short

Published on 20 Dec 2023

Lynn
solo traveller
8.0
Very good
Staff were helpful and pleasant. Distance to airport was great.
Clean and convenient.
Average hotel stay

Published on 14 Dec 2023

Aivy
review category business travellers
10.0
Exceptional
Nice and cozy
My room was super clean and the staff were wonderful
Everything was great

Published on 04 Dec 2023

Donald
family with young children
10.0
Exceptional
Great stay near airport and highways!
Nice clean hotel, very friendly staff, quiet
I was happy with everything

Published on 04 Dec 2023

Sharon
young couple
10.0
Exceptional
The Desmond provides travelers a restful and relaxing hotel with a friendly and helpful staff.
After traveling for 6 hours it was so nice to have a full service restaurant in house open ( open late into the evening) with a good selection from appetizers to entrees. We loved not haveing to leave the hotel in search of dinner. Also again having a hearty breakfast before getting on the road was a wonderful amenity. The staff at the front desk and the entire restaurant staff were friendly and helpful.

Published on 01 Dec 2023

S
review category business travellers
10.0
Exceptional
Exceptional
Love the atrium

Published on 30 Nov 2023

Brian
review category business travellers
4.0
Disappointing
Not happy for the price of room and dinner. Running out of food is unacceptable
Dinner was not good

Published on 25 Nov 2023

April
family with young children
8.0
Very good
Very good
Large and beautiful
No breakfast, limited parking

Published on 06 Nov 2023

D.
young couple
10.0
Exceptional
Lovely, peaceful, quiet night away from home.
Bed was very comfortable and the size of the bathroom was great
The sheets/blanket could've been softer.

Published on 05 Nov 2023

Kemper
young couple
9.0
Superb
Great location for Albany Airport
The room was very clean and the bed very comfortable. The shuttle service to/from the airport was very good.
The pillows were too firm for my liking.

Published on 01 Nov 2023

Crowne Plaza Albany - The Desmond Hotel is featured in

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