Casa Cipriani New York, Brooklyn | Photos, Reviews & Deals @Holidify

About Casa Cipriani New York

Hotel Casa Cipriani in Brooklyn, New York is a truly spectacular and luxurious hotel that offers outstanding service, cleanliness, and amenities. The beautiful rooms feature elegant wood finishes and excellent bath amenities. Guests can enjoy the exceptional restaurant, bar, spa, and fitness center, as well as other conveniences like the business center, laundry service, and free WiFi. The hotel is located near famous landmarks such as the World Trade Center, Battery Park, Brooklyn Bridge, and Statue of Liberty. Positive reviews highlight the impeccable service, elegant surroundings, delicious food and drinks, and the welcoming and attentive staff. Guests describe the hotel as a home away from home and a NYC gem.

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All Facilities for Casa Cipriani New York

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	WiFi available in all areas.
Entertainment and family services	Evening entertainment, Babysitting/child services.
Pool and wellness	Steam room, Foot massage, Massage, Foot bath, Fitness centre, Couples massage, Fitness classes, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Yoga classes.
Transport	Shuttle service, Shuttle service (free).
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.3

Based on 73 Reviews

100% verified reviews

Comfort

9.72

Cleanliness

9.58

Value For Money

8.31

Facilities

9.44

Guest Reviews

Mary

solo traveller

9.0

Superb

What a great night of sleep

The room - I was so relaxed and comfortable

Published on 31 Dec 2023

Orestis

review category business travellers

7.0

Good

Just good. Certainly not what I expected.

Hotel looked great, the club on the 5th floor was really nice. Would be great if there was a part of it at least open 24/7. There was no place in the hotel to sit with your friends or just work when it closed. A la carte breakfast was really good and amazing views. Night front office agent totally made our visit worth it, super helpful.

Front office staff was terrible for a hotel as such. Not helpful at all and rude many times. Lost something in a room and had to beg them two days in a row so that they make the smallest effort of helping us find it. I won't even start talking about the opposite desk where the concierge and club staff are located. The only words that would characterise them would be stuck-up and snob. I understand it's a Cipriani but they don't own the place..still one of New York's most expensive hotels, they should aline with a similar service. Location of the hotel was great with great views but be careful of the room allocation. There's a heliport just next to the hotel which works morning to night. Some friends got the corner room overlooking the heliport and had a rough time enjoying their stay. Also there's a ferry terminal just below the hotel so there are ferries honking 24/7. The SPA was terrible. Apparently other than guests, members can also use it and the gym and it actually feels like an outside gym&spa where everyone could go with a subscription. Too crowded, changing rooms were in terrible condition, seeing people going in and leaving with theirs gym bags didn't brings out a privacy or luxury. They kept me waiting more than an hour so that they take me in for my treatment and they were so busy with everything that they didn't even think to tell me to use the facilities like the sauna or the hamam until they're ready. Gym looked great.

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Published on 04 Dec 2023

Andreas

young couple

10.0

Exceptional

best view in all of Manhattan, great atmosphere, very friendly club service

quality and connections of the concierge service to get reservations

Published on 27 Oct 2023

Robert

young couple

8.0

Very good

BTW, coming in Hotel during the evening Valet and Door staff very welcoming and enjoyable to interact with. However Lobby Staff very much the opposite, questioning ,unfriendly ,disrespectful. I dress in Suit and tie, and was treated like I was some sort of street Bum, and that I had no business coming in. They need better training ! If you have some sort of problem with people coming in your Hotel , then find a way for Hotel Guest to be recognized, and respected.

Would have liked to have been warned about Ferry's and their LOUD Horns wee ll into the night 3:00am, un able to sleep do to ferry directly outside my window. Lobby Staff very much the opposite of Valet and door persons , questioning ,unfriendly ,disrespectful. I dress in Suit and tie, and was treated like I was some sort of street Bum, and that I had no business coming in. They need better training ! If you have some sort of problem with people coming in your Hotel , then find a way for Hotel Guest to be recognized, and respected.

Published on 02 Oct 2023

Marvin

family with young children

10.0

Exceptional

an enchanting experience

The facilities are exceptionally well-kept in cleanliness and the emphasis on privacy and maintaining decorum (especially decency in dressing) at all times is very pleasant

I did not find anything that I did not like at Casa Cipriani

Published on 24 Aug 2023

Stevenberchem

young couple

9.0

Superb

A very luxurious hotel with view on the Hudson, but maybe not the best tourist location

This is without a doubt a very luxurious hotel! We booked it because of the incredible view on the Hudson river together (both room & restaurant). This absolutely met our (high) expectations. The restaurant was one of the best we experienced in NY. Also the room and all other aspects of the hotel werer very luxurious so what's not to like? That being said, it might not be the best choice if you are solelely for tourist purposes as the hotel is more targetted at a business clientel and a networking location in NY.

We were surprised to learn that the reception/concierge does not order cabs ... instead they advice you to use a service like Lyft (which we did :)). You can hire a private driver who will assist you personally while driving around NY. Not the best option for our plans however. What is nice is that taxis can drive up to the lobby while covered from the rain and wind; again pure luxury ... :)

Published on 29 May 2023

Armin

young couple

4.0

Disappointing

Very disappointing experience overall

Restaurant staff was very polite

Hotel / reception staff was extremely rude on several occasions to me and my girlfriend. They need to get their attitude under control with hotel guests. I observed this not only for ourselves but also with other hotel guests and several arguments between them and reception staff

Published on 07 May 2023