The Waters Hot Springs, Tapestry Collection by Hilton, Hot Springs

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Category	Facilities
Activities	Happy hour, Live music/performance, Hiking, Temporary art galleries.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Restaurant, Bar.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Sun terrace, Garden.
Reception services	Express check-in/check-out, 24-hour front desk, Invoice provided.
General	Private parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.4

Based on 240 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

7.9

Facilities

8.6

Reviewers Mention About The Waters Hot Springs, Tapestry Collection by Hilton

This hotel in Hot Springs is housed in a restored old building with beautiful views of the mountains and downtown. The location is unbeatable, right in the heart of downtown and close to hiking trail (Read More)s and bathhouses. The service is good, valet parking is fast but expensive, and the hotel has a fascinating history. The rooms are clean and comfortable, with some mentioning smaller sizes due to the age of the building. The location is the standout feature, with walkability to attractions and restaurants.

Guest Reviews

Ortiz

young couple

10.0

Exceptional

Stayed for two nights and love every minute of it.

Open floor one bed room very espasiou.

Published on 03 Jan 2024

Anonymous

young couple

9.0

Superb

Location

The shower water was only warm , not hot

Published on 30 Dec 2023

Melissa

young couple

6.0

Pleasant

It was a nice hotel.

The rooms were nice, and spacious.

The elevators smelled like sewerage.

Published on 28 Dec 2023

Lesa

family with young children

9.0

Superb

We enjoyed our stay

location was great

When we checked in was a bad sewer smell. Bathroom was small and had sliding door that wouldnt stay shut and was about 6 inches from the floor. check in was easy and excellent valet

Published on 17 Dec 2023

Bobby

young couple

10.0

Exceptional

Very pleased will return again

Great staff and location

N/a

Published on 20 Nov 2023

Pamela

young couple

9.0

Superb

Loved the ambiance & location for first visit to the city.

Location; style

Coffee was not decent in the rooms.

Published on 15 Nov 2023

Lancaster

young couple

10.0

Exceptional

Pleasant and staff were great

Historic and clean

N/A

Published on 30 Oct 2023

Calvin

young couple

8.0

Very good

Drink were pricey but view from the rooftop bar was outstanding!

Published on 24 Oct 2023

Muzgan

young couple

9.0

Superb

Great staff

Location

Rate

Published on 15 Oct 2023

Anonymous

review category business travellers

5.0

Passable

Disappointing stay and bad food

Great location, right in the middle of town and close to everything.

Its an old medical building and very loud. The rooftop view was great, the food was terrible. Overall the feel of the place is just odd The room had cigarette burn stains on the desktop, and the bathroom sliding door didnt function properly.

Published on 03 Oct 2023