DoubleTree by Hilton Hot Springs, Hot Springs

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All Facilities for DoubleTree by Hilton Hot Springs

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Swimming pool, Salt-water pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

9.0

Based on 786 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.5

Value For Money

8.9

Facilities

9.3

Reviewers Mention About DoubleTree by Hilton Hot Springs

The DoubleTree by Hilton Hot Springs offers a great experience with friendly staff and easy check-in. The beds are comfortable and the hotel is clean. The on-site restaurant is convenient and the lak (Read More)e view rooms are recommended. The hotel has been renovated and the rooms are quiet. The staff are helpful and accommodating, providing assistance with finding facilities and extending stays. The hotel is in a convenient location with easy access to town. The only negative experience was with the caf�, but there are other highly rated dining options nearby.

Guest Reviews

Anonymous

family with young children

10.0

Exceptional

Our stay was fantastic! We have always stayed downtown in our past visits. We decided to do something different this tim

Loved the location. Several great places to eat close by. Shopping was also very close.

Published on 24 Dec 2023

Chuck

young couple

9.0

Superb

Comfortable, quiet, and a great value.

The staff were cheerful and helpful. I also used the fitness center which was very clean.

Most of the adventures we enjoyed were on the other side of town, requiring a drive, but we booked Doubletree anyway because we are familiar with and enjoy the facilities and service associated with the Doubletree name.

Published on 22 Dec 2023

Holly

young couple

9.0

Superb

Great! Would definitely stay here again!

Loved the lake view from our room! Staff was friendly and helpful! Room was very clean and comfortable!

Published on 11 Dec 2023

Ashley

young couple

10.0

Exceptional

The amenities they put fire pit in the bed quality

There was nothing not to like

Published on 04 Dec 2023

Savannah

young couple

10.0

Exceptional

The employees

Nothing was wrong. Everything was perfect.

Published on 27 Nov 2023

Carter

young couple

1.0

Bad

Waste of Time.

It was clean.

Dude asked how old i was and i told him then made me pay 400 bucks for the room then told me while im signing the papers that i cant stay because im not 21 . knowing i told him i was 19 ahead of time.

Published on 27 Nov 2023

Ashley

review category business travellers

10.0

Exceptional

I stayed on a work trip and had a great experience.

Super clean, very friendly staff, easy to check in and out.

Nothing- but do need a car. Not walking friendly around location.

Published on 16 Nov 2023

Chelsea

family with young children

10.0

Exceptional

The Room it was my husband's birthday and everyone made us feel so special

Nothing! Everything was great

Published on 12 Nov 2023

Jim

review category business travellers

10.0

Exceptional

Arrived at day late, very understanding and accommodating staff.

Very nice staff.

N/A

Published on 11 Nov 2023

Jack

young couple

10.0

Exceptional

Really nice accommodations and people who act like they care about their job!

Everything was great especially the greeting we got from the desk clerk on Friday afternoon Oct 27th. He told us about the local restaurants in the area and even what to order at each one. He went over things at the hotel in great detail just for our overnight stay. He really is an asset to your hotel. I own a business and I know how important it is to have friendly, helpful people representing my company when we come to their house just like when we came to your hotel. That gentleman is a real asset for Double Tree.

Nothing.

Published on 01 Nov 2023