The Charles Hotel in Harvard Square, Revere

About The Charles Hotel in Harvard Square

The Charles Hotel in Harvard Square offers stunning rooms and a beautiful lobby. It boasts amenities such as a restaurant, bar, garden, and spa and wellness centre. Guests appreciate the helpful and friendly staff who went above and beyond to accommodate their needs. The location is ideal for both business meetings and leisure activities, with nearby landmarks like the American Repertory Theater. Reviewers highly recommend The Charles Hotel for its excellent service, well-appointed rooms, and unbeatable location.

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All Facilities for The Charles Hotel in Harvard Square

Category	Facilities
Activities	Live music/performance, Walking tours, Cycling, Canoeing, Fishing, Hiking, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Picnic area, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking, Parking on site.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Evening entertainment.
Transport	Accessible parking, Car hire, Bicycle rental, Parking garage, Shuttle service (additional charge), Shuttle service, Electric vehicle charging station.
Pool and wellness	Foot massage, Hair cut, Massage, Foot bath, Fitness centre, Beauty Services, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Spa lounge/relaxation area, Waxing services, Hand massage, Fitness/spa locker rooms, Hair treatments.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.4

Based on 277 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

7.4

Facilities

8.6

Guest Reviews

Daniel

young couple

7.0

Good

Nice enough. Service could have been better.

Lovely facility. Great location.

Housekeeping and front desk were unresponsive on more than one occasion.

Published on 01 Jan 2024

Anonymous

review category business travellers

9.0

Superb

Comfortable stay/ the access to taxis limited even in a Huber/lyft environment.

Comfy clean and tasteful!

N/a

Published on 19 Dec 2023

Courtney

group

10.0

Exceptional

The staff were fantastic, very clean, beautiful decor, quiet, incredibly comfortable bedding. High quality refreshments in Noir. Loved it! Recommend 100%

Published on 10 Dec 2023

Lawrence

young couple

10.0

Exceptional

Fantastic

Excellent

Published on 10 Dec 2023

Ana

family with young children

10.0

Exceptional

Very nice stay but a little pricey

Great location, extremely comfortable bed and great restaurant

Price

Published on 04 Dec 2023

Penelope

young couple

10.0

Exceptional

Another wonderful stay at the Charles Hotel

The staff from the front desk to the valets to housekeeping were attentive and friendly, and overall as amazing as ever. Our Great Dane felt especially welcomed. Its also the perfect place to be for a regatta and to see our kid who goes to the local college just a few steps away. :)

Love it all.

Published on 19 Nov 2023

Monica

young couple

10.0

Exceptional

Great, classic Cambridge hotel with everything.

Very accommodating staff. Great restaurants - lovely jazz bar. Beautiful rooms. Everything very comfortable. Easy parking with electric charging.

Published on 05 Nov 2023

Joseph

young couple

10.0

Exceptional

Excellent stay spoiled a little from one staff member.

Room, breakfast, cleanliness are the best.

Upon check in I found that the young lady that attended us at first said we did not have a reservatiion - but then I showed her our Booking.com reservation number and she accepted it. There were no apologies. The rest of the staff was very attentive, especially Mr. Jamil.

Published on 17 Oct 2023