SpringHill Suites Grand Rapids North, Grand Rapids

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Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool.
Transport	Bicycle rental.
Shops	Minimarket on site.

Guest Ratings For This Property

8.5

Based on 77 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

8.3

Facilities

8.5

Reviewers Mention About SpringHill Suites Grand Rapids North

The SpringHill Suites Grand Rapids North receives praise for its extremely clean and spacious rooms, excellent location, and friendly staff. Some guests mention specific staff members, like Bree, who (Read More) went above and beyond in providing great service. The hotel is located in a shopping center with various nearby restaurants, but the surrounding area is not very walkable. The breakfast spread is described as small, but the breakfast bar is well-organized and clean. There is also a coffee bar available.

Guest Reviews

Danielle

family with young children

10.0

Exceptional

The staff was top tier. My son lost his tooth and I had a tooth fairy emergency. The woman at the desk went above and be

Clean and family friendly

Published on 30 Oct 2023

Shashauna

solo traveller

10.0

Exceptional

Relaxing, safe affordable and close to downtown area

Very clean close proximity to the downtown area especially to the venue that I was in town to visit. Staff was amazing friendly welcoming rooms were exceptionally spacious, clean up-to-date.

I didnt notice there was a swimming pool did not see a hot tub. That would be nice as well as the rooms you can hear the upstairs people as well as like the hallways may be a little thicker wall installation however, besides that it was amazing.

Published on 12 Oct 2023

Brenda

with friends

10.0

Exceptional

Exceptional hotel

Roomy. Clean. Very comfortable bed. Couch seperate from bed area. Breakfast was delicious with lots of choices. Very personal place to stay. Quiet

Our door lock stuck open

Published on 10 Oct 2023

Richard

young couple

9.0

Superb

We will stay here again, very pet friendly.

Breakfast was better than the normal buffets that we have had at other Hotels. We never went out to eat breakfast.

Noise from the room above us.

Published on 01 Sep 2023

Mowery

family with young children

9.0

Superb

We enjoyed our stay

Everything was perfect. As hotels go, this one was great. Disappointed there wasn't a hot tub but I should've read more reviews before reserving. Otherwise, breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids.

Only 1 thing, the cover on our door key lock was broken and taped back on. It stilled worked but seemed concerning.

Published on 19 Jun 2023

James

young couple

9.0

Superb

I would gladly stay there again.

Breakfast was very good. Different entrees each day. Very tasty.

The housekeeping staff should have come in more often to replenish coffee and empty trash and recycling.

Published on 11 Jun 2023

Mary

family with young children

10.0

Exceptional

Room was spacious and far away from noise

Nothing

Published on 30 May 2023

Shawn

review category business travellers

8.0

Very good

convenient to a lot

dated a little

Published on 22 May 2023

Tony

solo traveller

10.0

Exceptional

Food quality could be better

Published on 19 May 2023

Laura

family with young children

8.0

Very good

No cleaning wipes in the workout area. Also, stain on the carpet near the couch in our room and the fan in the bathroom was very loud/needed to be fixed.

Published on 28 Mar 2023