TownePlace Suites by Marriott Grand Rapids Airport, Grand Rapids

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All Facilities for TownePlace Suites by Marriott Grand Rapids Airport

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area, Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Parking.
Physical distancing	Cashless payment available.
Entertainment and family services	Board games/puzzles.
Transport	Shuttle service, Airport shuttle, Accessible parking, Airport pick up, Shuttle service (free), Airport shuttle (free), Airport drop off, Bicycle rental.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.5

Based on 92 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.5

Facilities

9.0

Reviewers Mention About TownePlace Suites by Marriott Grand Rapids Airport

The TownePlace Suites by Marriott Grand Rapids Airport received positive reviews for its accommodating and friendly staff, clean rooms with great amenities including a full kitchen and spacious bathr (Read More)oom, convenient location near restaurants and entertainment, comfortable beds, and excellent service. One reviewer mentioned the affordable price, free breakfast with delicious waffles, and proximity to a sports complex. Another reviewer praised the size and comfort of the rooms, particularly the bathroom and kitchen. However, one reviewer was disappointed that gratuity couldn't be left on a credit card.

Guest Reviews

Taylor

solo traveller

10.0

Exceptional

Hotel was clean and room was so nice! With the cost of my stay, I got so much more than I ever thought I wouldve! 1,000

Very clean and well maintained!

I wish my walk-in shower had a sliding door.

Published on 31 Dec 2023

Megan

young couple

8.0

Very good

Pleasant stay - well be back!

Rooms had everything! The staff were very friendly, the shuttle waited for us, the breakfast had some nice options that werent ultra processed

Published on 28 Dec 2023

Mark

review category business travellers

10.0

Exceptional

The housekeepers did an exceptional job

Published on 04 Nov 2023

Cindy

young couple

10.0

Exceptional

Breakfast was Very good and our location was within 10 minutes of our event. The price was very good compared to near by location. Many places cost more and offered less. We definitely would go back!

Everything was Great including the staff. There was nothing to Not like about our stay.

Published on 30 Oct 2023

Quashenda

young couple

8.0

Very good

Very clean and comfortable

Pool should stay open for adults later

Published on 23 Oct 2023

Elizabeth

young couple

5.0

Passable

Overall decent stay with unexpected, unnecessary complications that interfered with our ability to enjoy our time.

The weekend breakfast was great, the beds were comfortable, the staff was mostly professional.

We were double charged for our room, due to a mistake of new staff. We needed to wait for the money to be refunded at a time where we did not have extra cash. The front desk agents did their best, but the manager didnt even speak with us. It felt like we were not worth their time.

Published on 17 Oct 2023

Anonymous

family with young children

9.0

Superb

I would stay again, but just check the bedding this time.

The comfort of the room and the staff was very very nice. I loved the fact that there was a kitchen inside the room that came with all the items you would need.

My daughter got bit by something while sleeping. The waffle machine was only on the weekend! Then when my sister in law came to pick us up, she had her non verbal autistic son. He makes noise and I was told someone complained but the whole time someone was jumping over top of my head! I had to ask her to just leave so I wouldnt get kicked out!

Published on 11 Oct 2023

Gerald

group

9.0

Superb

enjoyable

great facility all the right touches

Location- hard to find off GPS

Published on 08 Oct 2023

Frank

young couple

10.0

Exceptional

Great stay!

Cleanliness, location to airport. Very good staff, nice amenities.

Nothing. Our needs were met.

Published on 02 Oct 2023

Ifeoma

family with young children

10.0

Exceptional

Fantastic

The property was amazing new. Ambiance was spectacular. They had a kitchenette in the suite. It was a busy weekend with different sports tournaments . They actually had breakfast earlier at 6 am to 10 pm which was amazing because there were very early games. Thats was very nice of them loved the property. Location was a walking distance from MSA Fieldhouse restaurant, Meijer and Chick-fil-A and other fast food were all close loved it

They had only one waffle maker

Published on 17 Jul 2023