Hampton Inn Grand Rapids/North, Grand Rapids | Photos, Reviews & Deals @Holidify

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All Facilities for Hampton Inn Grand Rapids/North

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Room service.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Street parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.0

Based on 166 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

7.7

Facilities

8.1

Reviewers Mention About Hampton Inn Grand Rapids/North

The first review mentions that the pool chemicals were too strong and caused discomfort. The second review mentions some inconveniences with check-in and room location, but overall, the hotel was cle (Read More)an and well-maintained. The third review praises the exceptional service of a staff member named Amber. The fourth and fifth reviews highlight the friendliness and helpfulness of the hotel staff, as well as the cleanliness of the room and comfort of the bed.

Guest Reviews

Gerardo

family with young children

7.0

Good

We had everything close by like the lobby view when I had my breakfast

Well the pool was being maintenance, thats was the whole trip to spend int the pool but we couldn't but still enjoy our stay

Published on 27 Dec 2023

Mayfield

family with young children

10.0

Exceptional

The staff was excellent. The breakfast bar was very good and clean. Sitting in the lobby was very inviting. Great decor. The room was a decent size. The bathroom was roomy. The manager Zoey was very helpful, friendly, and knowledgeable. Keep up the good work!!!!

Published on 22 Nov 2023

Dianne

solo traveller

10.0

Exceptional

I would not stay again, unless I was traveling without my pet.

Very clean updated hotel.

I was surprised by the $75.00 per night pet fee. Which was not disclosed to me until check in. Most hotels charge $25-30 per night pet fee. I was not happy, that this was not brought up until check in. I had messaged the hotel ahead of time, they answered my message and never mentioned this exorbitant fee.

Published on 13 Oct 2023

Marcia

young couple

8.0

Very good

Renovations done on the room help give better impression of hotel trying to update

Location

Elevator old slow

Published on 03 Oct 2023

Jodie

family with young children

6.0

Pleasant

Smelly, but comfy beds, good location.

The breakfast was good and the breakfast area was clean and nice.

The smell in the bathroom was off putting. It smelled sour and I complained about it because it was strong, nothing was done about it. Other than that, it was all good.

Published on 14 Sep 2023

Jennifer

with friends

6.0

Pleasant

Girls trip

Hampton Inn is my go to hotel. I was very disappointed. No microwave, refrigerator didn't work, air conditioner was way to warm.

Published on 13 Sep 2023

Sam

family with young children

10.0

Exceptional

Front desk was very professional and helpful.

Friendly and professional staff. Super clean.

Excellent experience overall

Published on 30 Aug 2023

Marisa

solo traveller

7.0

Good

Good place to bring your family its friendly and welcoming for people and pets.

It was close to retail stores, restaurants, and gas station. I also liked the comfy beds, breakfast, and the staff was friendly and welcoming.

The fact that they were renovating kept the place dusty, the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms.

Published on 28 Aug 2023

Frake

family with young children

5.0

Passable

Mostly disappointed.

The price was good and the room was a decent size.

The first room they gave us hadn't been cleaned. The beds were unmade and there was urine on the toilet seat. Lots of scratches on the wall and dents in the furniture. This place needs help, badly. The second room was much better, but was quite dark even with the shade fully up.

Published on 28 Aug 2023