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SpringHill Suites by Marriott Grand Rapids West

9.0
(240 reviews)

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All Facilities for SpringHill Suites by Marriott Grand Rapids West

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Temporary art galleries.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Kid-friendly buffet, Special diet menus (on request), Snack bar, Outdoor furniture.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Reception services Express check-in/check-out, Private check-in/check-out, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Free parking, Parking.
Pool and wellness Swimming pool, Kids' pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Electric vehicle charging station, Bicycle rental.

Guest Ratings For This Property

9.0
Based on 240 Reviews
100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.9

Facilities

9.2

Reviewers Mention About SpringHill Suites by Marriott Grand Rapids West

The SpringHill Suites by Marriott in Grand Rapids West received positive reviews for its clean rooms and nice furniture. Guests appreciated the accommodating staff and spacious bathrooms. Some guests (Read More) mentioned noise from other guests and traffic, but it didn't disturb their sleep. The indoor heated pool was a highlight for some. The hotel's customer service, cleanliness, and breakfast were highly praised. Its proximity to Michigan State University and convenient location for activities like the Spartan race were also mentioned as positive aspects.

Guest Reviews

Stephanie
with friends
10.0
Exceptional
Friendly staff, clean spacious rooms, and a nice workout room. We will definitely return
Very clean, free water, great workout room, wonderful and friendly staff, spacious rooms, and close to everything. Highly recommend
Nothing. It was perfect

Published on 04 Jan 2024

Darmita
family with young children
10.0
Exceptional
Cozy, comfortable clean great location great staff
No exaggeration everything was wonderful from the time we checked in to the time we checked out staff was so attentive, professional kind the building was clean. The rooms were nice and clean. The elevators were clean. Even the pool area was clean. Breakfast wasnt the best, but that was my opinion
Loved everything

Published on 03 Jan 2024

Michael
family with young children
7.0
Good
Good
The room and everything in it was clean and in good condition.
In our room there was a loud random clicking/pinging sound coming from the ceiling, which made it hard to sleep.

Published on 30 Dec 2023

Giulia
family with young children
8.0
Very good
Very good
Size of the Room, accessories, clean ambient, Easy location to reach
Lighting in the room (not enough above the beds area)

Published on 17 Dec 2023

Ashley
family with young children
10.0
Exceptional
Exceptional
Everything was very clean and comfortable.
Breakfast could have been better

Published on 10 Dec 2023

Sonya
family with young children
10.0
Exceptional
Exceptional
Clean and smelled good.

Published on 27 Nov 2023

Mary
group
10.0
Exceptional
I am looking forward to staying at this location in the near future!
The breakfast was delicious! The staff replenished supplies before they ran out, and were very pleasant to guests!! The desk clerk on duty when I checked in was friendly, informative, and professional!
Some of the guests were children who were traveling for a hockey game. Unfortunately, they were not being supervised by their parents. The clerk reminded them they needed to be supervised to use the amenities.

Published on 13 Nov 2023

Margaret
solo traveller
10.0
Exceptional
Great place to stay near my cousin's wedding!
Friendly staff, clean, very comfortable, and perfectly located near downtown activities but not the congestion of downtown.
Nothing

Published on 11 Nov 2023

Sarah
group
10.0
Exceptional
It was clean and spacious. Worth the money
Clean and spacious rooms
Nothing

Published on 23 Oct 2023

Heather
with friends
10.0
Exceptional
Great location, spacious rooms, nice breakfast
Spacious and clean
No complaints

Published on 16 Oct 2023

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