Sofitel Gold Coast Broadbeach, Surfers Paradise | Photos, Reviews & Deals @Holidify

About Sofitel Gold Coast Broadbeach

Located in the heart of Broadbeach, Sofitel Gold Coast Broadbeach is a luxurious hotel offering a range of amenities to ensure a memorable stay. The rooms are spacious, clean, and well-decorated with stunning ocean views. The staff members are friendly, helpful, and professional, providing excellent service from check-in to check-out. The hotel features a variety of facilities including a fitness centre, spa and wellness centre, outdoor pool, and a restaurant with delicious buffet breakfasts. The hotel's location is convenient, with easy access to the beach, nearby cafes, shopping centres, and attractions.

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All Facilities for Sofitel Gold Coast Broadbeach

Category	Facilities
Activities	Tennis court, Golf course (within 3 km), Tennis equipment.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Parking on site, Parking.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Fitness centre, Fitness.
Transport	Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.7

Based on 731 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

6.9

Facilities

7.9

Guest Reviews

Singh

group

5.0

Passable

Customer service and location was good.

We suspect that there were bed bugs.

Published on 04 Jan 2024

Chris

family with young children

9.0

Superb

Locatiln

Check in was slow

Published on 02 Jan 2024

Jade

family with young children

1.0

Bad

Don't do it

The games room down stairs. What we could use if the pool. The waiters at pool area absolutely beautiful.

God where do I start. The rude staff. Horrible disgusting food. The filth in the rooms. No disability access.

Published on 02 Jan 2024

Ahmed

young couple

1.0

Bad

Misleading information

I booked river views for new years but can only see a roof.i complained to the staff. there reply was that because you were on a lower level you can't see the river. misleading information

Published on 01 Jan 2024

Ethan

young couple

6.0

Pleasant

Good but not as good as I expected.

Room and pool was nice. Restaurant, bar and concierge were great.

Receptionists could've been nicer and more helpful.

Published on 01 Jan 2024

Chandan

family with young children

4.0

Disappointing

Expecting a 5 star stay but disappointed.

Superb breakfast, pool was good. Cleanliness was good.

Water blockage during shower, very small shower cabin, toilet flushing was not strong, no ample space for luggage. Bed was sagged in the middle, looks very old and some parts was torn as well, pillows were uncomfortable and too old as well,

Published on 01 Jan 2024