Sheraton Saigon Hotel & Towers, Ho Chi Minh City, Vietnam

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bar

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Location & Nearby Places

District 1 (Downtown Ho Chi Minh City) (9.7 Km from city center)

88 Dong Khoi

15 Nearby Attractions

Saigon Central Mosque

0.1 km

Couleurs d'Asie by Rehann

0.1 km

Dong Khoi Street

0.1 km

AO Show

0.1 km

Saigon Opera House

0.2 km

Nguyen Hue Walking Street

0.2 km

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All Facilities for Sheraton Saigon Hotel & Towers

Category	Facilities
Activities	Happy hour, Bike tours, Live music/performance, Walking tours, Themed dinner nights, Table tennis, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Lockers, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Children's playground, Nightclub/DJ, Casino.
Transport	Airport shuttle, Accessible parking, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Outdoor pool (all year), Swimming pool, Foot massage, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Fitness classes, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Outdoor pool, Pool bar, Personal trainer, Spa and wellness centre, Full body massage, Body scrub, Sun loungers or beach chairs, Yoga classes.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.7

Based on 369 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

8.3

Facilities

8.9

Reviewers Mention About Sheraton Saigon Hotel & Towers

Overall, the Sheraton Saigon Hotel & Towers received positive reviews for its friendly staff, comfortable rooms, and convenient location. Guests praised the breakfast buffet, amenities, and cleanline (Read More)ss. Some reviewers mentioned the excellent service and the hotel's central position near shopping and dining options. However, there were a few criticisms regarding language barriers and cleanliness issues in the bathrooms. Overall, the hotel was highly recommended for its service, location, and amenities.

Guest Reviews

Sunita

family with young children

8.0

Very good

A pleasant Stay .

Our stay was very comfortable . The staff was very supportive . The location was very good ,all the touristy places within walkable distance .The buffet breakfast was very elaborate .

Published on 28 Dec 2023

Manish

family with young children

10.0

Exceptional

Great location, super friendly staff, very nice breakfast

Nothing

Published on 24 Dec 2023

Elisabeth

young couple

10.0

Exceptional

Will recommend

Very nice people!

I am wondering if the Management is aware with the strategic of collecting as many positiv Feedback as possible in TripAdvisor and google. In that case I have to ask my self if yes, how Real can this behavior of to be nice to the guests can be?

Published on 19 Nov 2023

Maria

group

10.0

Exceptional

greatb stay..willn alwaysn come back to Sheraton saigon club floor

food complete

Published on 04 Nov 2023

Nguyen

young couple

9.0

Superb

We like everything about the hotel. Staffs are very professional and the service is outstanding.

Staffs and service.

Published on 03 Nov 2023

Wilgen

solo traveller

4.0

Disappointing

Food very simple and not nice. Breakfast to expensive. Bar rooftop open till 12 but they start 11 clean up it is very stange when u still drinking and they clean up around u.

Published on 17 Oct 2023

Shehnaz

young couple

7.0

Good

Location, pool, excellent breakfast

The seafood dinner buffet was underwhelming (most of the shellfish was overcooked) and made me very ill & very nauseous that evening till lunch time the next day. Avoid it. We had to pay extra to get a room where the corridor did not smell stuffy and of cigarette smoke. Spa area always appeared closed.

Published on 12 Oct 2023

Janica

review category business travellers

10.0

Exceptional

Overall best place to be!

Location, amenities and the staff

None

Published on 19 Sep 2023

Shu

group

9.0

Superb

Wonderful experience with a bit of acceptable hiccups here and there

Breakfast was excellent, location can't be better. The staff was mostly attentive and polite. The room was very comfortable and had all the necessary amenities to make it a good base for our activities in HCMC. Lots of food choices, spas, nail salons and shopping opportunities in the area. It's also within walking distance from Ben Thanh market, Notre Dame and the post office.

Breakfast was moved to the much smaller executive lounge area because Saigon cafe was closed for a private event. The selection was smaller and staff weren't as polite and attentive as plates weren't immediately cleared away. They seemed unwilling to serve coffee and expected us to operate the machines instead. At some point of our stay, the lobby and driveway were filled with guests who were milling around and smoking outside. I was hoping for a bit of crowd control for the sake of other guests, but maybe it's not the hotel's fault.

Published on 10 Sep 2023