River Terrace Resort & Convention Center, Gatlinburg

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Category	Facilities
Business facilities	Meeting/banquet facilities.
Activities	Hiking.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities	Heated pool, Air conditioning, Heating, Shallow end.
Food & Drink	Outdoor furniture, Vending machine (drinks), Vending machine (snacks).
Safety & security	24-hour security, Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key card access.
Common areas	Picnic area.
Food & drink safety	Physical distancing in dining areas.
Reception services	Concierge service, Tour desk, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Pool and wellness	Swimming Pool, Outdoor pool (all year), Swimming pool, Fence around pool, Outdoor pool.
Transport	Accessible parking.

Guest Ratings For This Property

7.4

Based on 958 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

7.9

Value For Money

7.3

Facilities

7.4

Reviewers Mention About River Terrace Resort & Convention Center

The River Terrace Resort & Convention Center is praised for its awesome location and spacious rooms, despite needing some updates. Guests enjoyed waking up to the sounds of geese and appreciated the (Read More)proximity to various entertainment options. Another reviewer complimented the great and friendly staff, as well as the cleanliness and comfort of the room. Despite initial hesitation due to reviews, the guest was glad they gave the hotel a chance and would stay again. The hotel is highly recommended for its exceptional staff and convenient location.