Muscatel Roma - 400 Mts from Mall Road, Darjeeling, West Bengal

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Location & Nearby Places

Gandhi Road (0.3 Km from city center)

28 Gandhi Road Limbugaon

15 Nearby Attractions

Shopping in Darjeeling

0.2 km

Himalayan Tibet Museum

0.3 km

Trekking in Darjeeling

0.5 km

Chowrasta Darjeeling

0.7 km

Darjeeling Observatory Hill

0.9 km

Darjeeling Peace Pagoda

1.3 km

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All Facilities for Muscatel Roma - 400 Mts from Mall Road

Category	Facilities
Safety & security	CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Family rooms.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk, Invoice provided.
General	Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Transport	Bicycle rental, Parking garage.
Food & Drink	Breakfast in the room, Room service, Restaurant, Kid meals.

Guest Ratings For This Property

8.4

Based on 206 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.5

Facilities

8.6

Reviewers Mention About Muscatel Roma - 400 Mts from Mall Road

The Muscatel Roma is praised for its nice rooms with mesmerizing views and its prime tourist location. The food services are good but need more variety. Some guests have faced issues with broken comm (Read More)ode seats, slippery tiles, lack of intercom facility, and limited slippers. The hotel is well-maintained with a helpful staff, good service, and ample parking. The hillside location may be difficult for drivers. Overall, the hotel receives positive reviews for its hospitality and service.

Guest Reviews

Belell

with friends

10.0

Exceptional

Excellent Hotel & Staff

I recently had the pleasure of staying at Muscatel Roma with a group of friends for three nights. Our party of eight had a fantastic experience, largely thanks to the warm and friendly hotel staff. Mr. Philip, in particular, stood out for his exceptional assistance, making our stay even more enjoyable. But elders, keep in mind that the hotel is situated on a 1-minute steep slope; for young people, it's negligible. I highly recommend Muscatel Roma to anyone visiting Darjeeling a truly memorable experience awaits. I would rate it 5/5 stars.

Published on 19 Dec 2023

Law

solo traveller

7.0

Good

Room and staff behaviour

Service boy was very less... kitchen hours should be extended

Published on 17 Dec 2023

Mo

solo traveller

7.0

Good

Great and comfortable just fix the hot water shower and would be perfect

The bed, the pillow, the mattress, and the heater blanket was absolutely beyond perfect, I haven't slept so well in my travels in a while, also the room is on the quiet side and peaceful. Wifi was good to get some work done, there are tea and coffee station, and closets with hangers, all on all it was a pleasant stay.

Hot water in the shower runs for 2 minutes and it's gone That's all I got, i complained on my first morning and they assured me they will fix it. The next morning I tried the shower and it lasted 3 minutes and it was gone, the problem was never solved and I didn't get my shower. That was the unfortunate part of my stay.

Published on 15 Dec 2023

Vishnu

solo traveller

10.0

Exceptional

Rooms are clean with hot water available all the time. The staff are really very courteous, Budget stays but you have to do a steep climb of approx 100-150 meters to reach the property.

Published on 10 Dec 2023

Moinul

family with young children

9.0

Superb

Nice and warm

The location is excellent. It's just a 10 min walk from Mall road. The rooms are very tidy and clean. Washrooms are also super clean. A very surprising thing is that you will get a bed heater which I think is very essential.

The dining area is not available here. You can order food from their centralised kitchen and they deliver food to your room within 45 mins but you have to eat in your room. I find this is very annoying at least they should open the dining area.

Published on 30 Nov 2023

Tessa

young couple

9.0

Superb

Excellent accessible location and comfortable room

Big comfortable bed and good size room. Good amenities, kettle, tea and mugs provided. Good huge geyser. Very close to mall road and accessible location no stairs to get to the hotel.

Very cold room. They have electric blankets available at an extra cost. Expensive breakfast, but tasty.

Published on 15 Nov 2023

Zamir

family with young children

7.0

Good

Have to walk up steep slope to reach the hotel

Published on 08 Nov 2023

Joe

young couple

9.0

Superb

Clean room, friendly staff

Published on 02 Nov 2023

Muddaser

young couple

8.0

Very good

value of money with good staffs

The staffs were very cooperative & the value of money was there.

The only problem I found that is it's location. It's on top of a Hill so if you are not going with a private car you need to struggle to climb that high with luggage.

Published on 01 Nov 2023

Keshav

young couple

2.0

Very poor

Reception staff were cordial

1.room size is horrible you will have to walk over your luggage (room ends before it starts).not even suitable for single occupancy 2.very poor maintainence 3.bedcovers ,pillow cases were dirty and had to get them replaced on call 3.solo travellers could try this hotel,couple please try & avoid

Published on 28 Oct 2023