Hu Hotel Memphis, Memphis | Photos, Reviews & Deals @Holidify

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All Facilities for Hu Hotel Memphis

Category	Facilities
Business facilities	Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals, Hand sanitizer in guest accommodation and key areas.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking, Private parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available.
Room Amenities	Air conditioning, Heating.
Pool and wellness	Fitness centre, Fitness.
Food & Drink	Outdoor furniture, Bar.

Guest Ratings For This Property

7.9

Based on 415 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.4

Value For Money

7.6

Facilities

7.9

Reviewers Mention About Hu Hotel Memphis

The Hu Hotel Memphis receives high praise for its friendly and helpful staff, particularly Ebony who provides excellent customer service. The rooftop bar offers stunning views, and the rooms are clea (Read More)n and comfortable. The location is convenient, within walking distance of popular attractions. However, there are some minor issues with parking and service at the rooftop bar, with one bartender receiving negative feedback. Overall, the hotel is a solid choice for its price.

Guest Reviews

Kenneth

young couple

9.0

Superb

A great boutique hotel in a wonderful location.

The location was terrific, comfortable bed, room very quiet, nice linen

Room was a little small. Parking and breakfast on the pricey side

Published on 03 Jan 2024

Rachael

group

3.0

Poor

I liked that it was Downtown close to everything.

The hotel had a weird smell. It was carpeted making it had to roll your suitcases through. The whole hotel was very rundown and old. I asked for a cord to the speaker and they didn't bring it up to our room until the next day. There was tissue paper stuffed into the vent in the bathroom. The rooftop bar, they charge you $15 for one drink. It wasn't even worth it to go up to the bar.

Published on 02 Jan 2024

Kaye

young couple

5.0

Passable

Would not recommend.

Great location downtown, just a half mile walk to Beale Street.

No hot water in the shower, had to take a bath every day. Sink would not drain and entire floor reeked of weed.

Published on 02 Jan 2024

Dean

solo traveller

9.0

Superb

Adequate

Friendly staff, great location.

Breakfast was non existent. Pricey.

Published on 30 Dec 2023

Paul

young couple

8.0

Very good

Staff were very friendly and the location was good.

We got woken up by the buildings loud air conditioning unit turning on and off during the night.

Published on 16 Dec 2023

li

young couple

7.0

Good

Nice place, good location, but skip the breakfasts option.

Room was grate, location verry good, close enough for everything to be within walking distance but far enough to be quiet at night.

Breakfasts was very poor, at 9 o'clock few guests at the breakfast area, most of the treys empty, had to share cutlery though out breakfast, even after asking for more and coffee took 20 min

Published on 15 Dec 2023

Porter

young couple

9.0

Superb

Great! comfortable

Love the cleanliness and the staff were super helpful and nice and it was great location not far from the fed ex forum!

Published on 13 Dec 2023

Katie

young couple

8.0

Very good

Funky deco style in great central location

The location was excellent, easy walking distance to plenty of local sights and restaurants. Staff were friendly and professional. The room was quiet and had a very comfortable bed. It was a fairly tight space (as we always expect in central city locations), but thoughtfully laid out and beautifully decorated.

Unfortunately our toilet chain broke on the first day, and despite reporting it to staff immediately, it wasn't fixed for the duration of our stay (2 nights). This was really disappointing as a flushing/ working toilet is a pretty key part of a comfortable stay.

Published on 11 Dec 2023

Ellen

young couple

10.0

Exceptional

Brilliant stay for walking in Memphis

I absolutely loved this hotel, it was a super central location for visiting Memphis. The staff were lovely, the only thing I might have noticed that they were maybe a little understaffed! The breakfast was simple but very tasty. The bed was extremely comfy.

The only think I didnt like was the access to the parking lot across the street, but that is not a reflection of the hotel. Parking is at a premium in Memphis and the lot is close to the hotel and seemed secure.

Published on 11 Dec 2023

Anna

family with young children

8.0

Very good

Overall my stay was good And the staff was great.

I was in town to run the St Jude Marathon so the location was excellent. The fact that the hotel raises their prices so much is confounding. If they were more reasonable runners and families may stay the entire weekend to spend more money in the city instead of checking out after the race. I stayed 2 nights and had to spend $702 to do it.

Key card system was down so I didnt get a key when we got there. Staff had to take us to our room. Also couldnt get the TV to work no Netflix.

Published on 07 Dec 2023