Hampton Inn & Suites Memphis-Wolfchase Galleria, Memphis

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Air conditioning, Safety deposit box.
Food & Drink	Outdoor furniture, Vending machine (drinks).
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Contactless check-in/check-out.
Pool and wellness	Swimming pool, Salt-water pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking.

Guest Ratings For This Property

8.8

Based on 397 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.5

Facilities

9.1

Reviewers Mention About Hampton Inn & Suites Memphis-Wolfchase Galleria

Guests praised the accommodating and friendly staff, as well as the clean and comfortable rooms equipped with amenities such as a microwave and fridge. The hotel is situated in a safe area and offers (Read More) a great free hot breakfast with a variety of options. Some guests mentioned nearby activities like shopping and dining. However, a couple of negative points were mentioned, including slow internet and spotty TV signal. One guest specifically praised the breakfast and the attentive service of Ms. Fran.

Guest Reviews

Shannon

group

10.0

Exceptional

Excellent stay and would highly recommend!

The site was exceptional!! Customer service was amazing. Our room was clean, spacious, and had everything we would need. The breakfast was delicious and great variety. We will definitely stay here again if we are ever in the area.

The only issue we had was the elevator getting stuck with our girls on it, but the maintenance team responded fast and got them out in a matter of minutes.

Published on 22 Nov 2023

Diane

group

7.0

Good

Not worth the price.

Good location.

Bathroom did not have a walk-in shower.

Published on 26 Oct 2023

Barbara

family with young children

8.0

Very good

The minor problems were overshadowed by the friendliness and concern of the staff.

The staff was extremely friendly and helpful. When their cable was out, they went out of the way to inform me and give me options on my stay. Impressive customer service.

The baseboards and impressions on the bathroom door were extremely dusty. The bathtub was quite slippery. A light bulb was out in our room.

Published on 03 Oct 2023

Chimo41

review category business travellers

9.0

Superb

Will stay with Hampton again.

Excellent, helpful reception staff. Good breakfast included!

Long hallway to reach the room takes a toll on COPD sufferers,

Published on 30 Sep 2023

Shene

young couple

9.0

Superb

Excellent

Juice was watered down.

Published on 17 Sep 2023

Tiffany

group

10.0

Exceptional

The staff was nice and courteous the room was cozy

N/a

Published on 14 Sep 2023

Demetrius

young couple

6.0

Pleasant

Love the location near family and staff very friendly!

Didnt partake but great location.

The rooms needs updating. The odor wasnt pleasant on the inside of room and the toilet had a leak behind the base on the floor.

Published on 03 Sep 2023

Alisha

family with young children

7.0

Good

The property was nice I really enjoyed the area it was in . The bed wasnt as comfortable as thought it would be , other wise it was really nice .

Published on 18 Aug 2023

Mindi

young couple

10.0

Exceptional

the room was clean and bed was comfortable

n/a

Published on 11 Aug 2023

Kimberly

family with young children

10.0

Exceptional

5 stars for sure

The beds were comfortable. The ONLY complaint I had was around 6am each morning it got a little warm, but that could have been the fault of the sun. Breakfast was good and although I really didn't need the staff, each one I encountered spoke and were very courteous and welcoming. There are plenty of eateries and entertainment very close by. This is our second time stay and there will definitely be a 3rd.

No complaints about this facility or staff.

Published on 31 Jul 2023