Crowne Plaza Memphis Downtown, an IHG Hotel, Memphis

This property has been featured in "18 Resorts In Memphis ".

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Top Facilities

parking

bar

wifi

pool

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Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

King Room

Max 2 Adults

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This room features a flat-screen TV and coffee-making facilities.

Double Room with Two Double Beds

Max 4 Adults

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This room features a flat-screen TV and coffee-making facilities.

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All Facilities for Crowne Plaza Memphis Downtown, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast), Happy hour.
Cleanliness & disinfecting	Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, parking, wifi.
Miscellaneous	Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
Accessibility	Raised toilet, Adapted bath, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Bath, Shower, Body soap, Conditioner, Toilet, Additional toilet.
Room Amenities	Sofa, Sofa bed, Feather pillow, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Non-feather pillow, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Vending machine (drinks), Restaurant, Kid-friendly buffet, Vending machine (snacks), Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
General	Pets allowed.
Transport	Shuttle service, Shuttle service (free).
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	City view, Pool view, Terrace, View.
Shops	Minimarket on site.

About This Property

Located in Memphis city centre, this hotel is just 15 minutes’ walk from the bars and restaurants of Beale Street. It features an on-site restaurant, outdoor pool, and free Wi-Fi.

Guest Ratings For This Property

6.3

Based on 384 Reviews

100% verified reviews

Comfort

7.2

Cleanliness

7.2

Value For Money

6.3

Facilities

6.7

Guest Reviews

Dennis

young couple

7.0

Good

Going back to choice hotels

The parking. 70 year old Seniors had to park in underground with no access to hotel. Had to walk outside and up several ramps to get to the entrance Our room sounded like we were in the middle of a nascar race. Could here cars, truck and motorcycles all night

Published on 22 Nov 2023

Mathew

review category business travellers

7.0

Good

Comfortable and convenient location for convention center

Excellent location for attending conferences at the Renasant Center.

Local Neighborhood is almost void of restaurants and nightlife within walking distance.

Published on 19 Oct 2023

Mary

family with young children

7.0

Good

Nothing

Bed bugs

Published on 03 Oct 2023

Bessie

family with young children

3.0

Poor

It was horrible

Breakfast was good

Room smelled really bad No A/C

Published on 11 Sep 2023

Jamie

young couple

2.0

Very poor

Would not stay again.

Staff

Not very clean, shower not working properly, noisy air conditioner. Poor parking.

Published on 03 Sep 2023

Sheila

family with young children

3.0

Poor

Location, its close to where my kids event.

The room is not clean. Rugs and sheets. The tub drainage is not working well, it was draining slow. We called for maintenance but said it was too early.

Published on 31 Aug 2023

Kevin

group

8.0

Very good

Cool hotel ! Decent price

Close to the bass pro shop close to Beale street and a free shuttle

No aircon in the lobby. We think it was broke

Published on 26 Aug 2023

Sifu

family with young children

9.0

Superb

Rooms were Excellent and nice and clean....Modern too Free shuttle was fantastic! Drivers and staff excellent Free lemon and fruit water in lobby was perfect.! Gym was Great!.. Pool too! Close to downtown Memphis Across from Elvis' Lauderdale Apt..Wow

Nothing..every thing was super

Published on 22 Aug 2023

Michelle

review category business travellers

8.0

Very good

Good Hotel overall, dbl check rates (they charge your CC before you arrive) and bring ear plugs

Hotel beds are usually lumpy or generally uncomfortable or you have to triple up the pillows to make one. That was not the case here. The bed was VERY comfortable, I slept like a rock. The pillow were exceptional!

I could hear everything in my neighbor's room. EV-ER-Y-THING. Yes, even using the bathroom. ew. I was there for a conference and was supposed to receive Conference rates but was charged full price.

Published on 20 Aug 2023