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Homewood Suites by Hilton - Oakland Waterfront

Chinatown (1 kms from Oakland Museum of California)

Ranked 34 out of 36 best hotels in oakland

7.0
(145 reviews)

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All Facilities for Homewood Suites by Hilton - Oakland Waterfront

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Snack bar, Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks), Grocery deliveries.
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Laundry.
Common areas Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Accessible parking, Electric vehicle charging station.
Outdoor & View Terrace.

Guest Ratings For This Property

7.0
Based on 145 Reviews
100% verified reviews

Comfort

7.6

Cleanliness

7.7

Value For Money

7.0

Facilities

7.5

Reviewers Mention About Homewood Suites by Hilton - Oakland Waterfront

The Homewood Suites by Hilton - Oakland Waterfront is praised for its great location, stunning waterfront view, and clean rooms. Despite the need for an upgrade, the rooms are still nice and well-mai (Read More)ntained. Guests appreciate the complimentary breakfast and happy hour, as well as the friendly and courteous staff. There is also a fantastic Biergarten nearby. Overall, it is a comfortable and enjoyable place to stay.

Guest Reviews

Robert
review category business travellers
1.0
Bad
Bad
There was an incident with the city of Oakland and the Oakland Police department I could not get into my room
Can I get recompensation recomp another night for the inconvenience of the incident with the police of the city of Oakland

Published on 30 Dec 2023

Albert
family with young children
6.0
Pleasant
Not a fan of MJ
The waterfront was beautiful with a great outside patio area
The corridors had a strong odor of Marijuana which permeated into the room

Published on 06 Nov 2023

Kyra
family with young children
5.0
Passable
Good Location, Nice Staff, Beautiful water view but hotel needs better accommodations in the rooms
The area of the hotel is really been renovated and according to my family which are locals isn't trashy anymore. There is construction around the hotel in which is elevating the area and the apartments and other buildings are beautiful. I was worried about this area since my family told me after I booked it that its a bad area. But they soon changed there minds when they saw the hotel and the area. The hotel is beautiful with a great view of the water and boats in the Marina. Breakfast was good and changed a bit each morning. A lot of room in the dining, lounge area to sit with a large family to eat. It was kept clean and stocked the whole time there. Staff was very friendly and even interacted with my toddler and gave her free cup. She loved it. Because of the construction around the hotel a main water pipe burst and there was no water at the hotel for 1 day - from 2:30 am till 8:00 pm. This was at no fault of the hotel and they handled the best way the could. They even handled it gracefully when I kept calling to find out when and/or if the water will be turned back on that day.
We got there most expensive room with was to be a 2 bedroom suite. In-reality the room we got was just a 1 queen bedroom suite with a connected king room. It still worked for us with 4 adults and a toddler. The sofa bed in the living room was uncomfortable. The hotel seemed recently renovated but the beds, pillows and blankets/sheets did not. They are basic motel style and not comfortable. The pillows old and lumpy. The worse part for us was how LOUD the room is. We had a room looking out to the highway. This wouldn't be so bad (I don't mind facing a highway and can expect some type of noise) However, the room that had the one bedroom suite with kitchen didn't have an air conditioner as you would normally expect. A poorly makeshift air conditioner was placed in the window with plywood and a hole that was cut out the vent and a roll away air conditioner attached. So, this made no seal to the outside or the window. So, it was as if the highway was in your room. This also was the only air conditioner for two rooms (living room and bedroom separated by a door) So, for my toddler that was sleeping in the living room (no air-conditioner) it would get hot and so we had to keep our door open to keep it cool in the living room for her. Which defeated the purpose for us to get this room because we wanted to close the door to the bedroom so she could get sleep and keep it quite in the hotel room. This made me very angry as no one got good sleep, we were hot most of the time and it was loud in the room. For the kitchen we had to ask relatives to get us, knife, cutting board, dish soap, sponge, large mixing bowl.

Published on 24 Oct 2023

Hadi
solo traveller
6.0
Pleasant
Disappointed stay
Comfortable bed.
I didnt realize the location was unsafe. Someone got mugged in front of hotel and I heard about a few auto thefts.. I also asked for a room with lake view but Sabrina was not helpful even though she had some available.

Published on 01 Oct 2023

Anonymous
family with young children
8.0
Very good
Very good
Right on waterfront, lovely morning walk by boats. Nice seating outside with fire pits. Also Lovely to sit outside with morning coffee or breakfast.

Published on 16 Sep 2023

Liyin
family with young children
7.0
Good
Pricey, especially with having additional parking fees. Hotel was decent.
The location wasn't bad. Right off the freeway but we didn't hear too much traffic noise. It was nice to be able to take a walk along the water. Breakfast options were good each morning.
The extra cost for parking wasn't great. We also were advised to bring everything in from the car. Traveling with children, that meant bringing in their car seats every night as well. Luckily being in a suite room we had plenty of space inside.

Published on 11 Sep 2023

Vivian
young couple
6.0
Pleasant
Pleasant
The customer service
The pool

Published on 29 Aug 2023

Shannon
family with young children
5.0
Passable
Won't stay here again because of the smell in the room.
Pool and breakfast.
The room was sprayed with some sort of air freshener you could hardly breathe in the room. It was uncomfortable and made me wonder what they were trying to cover up...

Published on 18 Jul 2023

Janet
review category business travellers
7.0
Good
Nice hotel for pet and business
The breakfast was Nice. The fire pits were nice as well and the walk along the Marina was nice. No food on property And business center computers were down.
The safety at Oakland was a big concern.

Published on 13 Jul 2023

Pierre
family with young children
8.0
Very good
It was pleasant
Breakfast fine.,
Choices

Published on 26 May 2023

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