Kissel Uptown Oakland, in the Unbound Collection by Hyatt, Oakland

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All Facilities for Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Category	Facilities
Activities	Happy hour.
Business facilities	Fax/photocopying, Business centre.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Paid WiFi, Pets allowed.
Transport	Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Fitness.

Guest Ratings For This Property

8.5

Based on 171 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.0

Facilities

8.9

Reviewers Mention About Kissel Uptown Oakland, in the Unbound Collection by Hyatt

The Kissel Uptown Oakland hotel in the Unbound Collection by Hyatt offers nice rooms and amenities, including a fitness center and two bars with full menus. The location is convenient, with shopping (Read More)centers and bars nearby. Some reviewers were disappointed by the lack of a rooftop bar or the need to walk outside to access it. The customer service and cleanliness of the hotel were highly praised, but there were some complaints about valet parking and slow bar service. Overall, the hotel provided a comfortable stay with a modern and chic atmosphere.

Guest Reviews

Manupriam

family with young children

8.0

Very good

overall comfortable

super clean

Guests need to pay for overnight parking

Published on 26 Dec 2023

Katharine

solo traveller

10.0

Exceptional

Best hotel stay in US

Epic Magnificent Beautiful I was driving south from central Oregon to San Diego and spent the night here. It was such a sweet surprise and by far one of the best hotels Ive stayed in. The value of the product was unexpected and so lovely. Id travel to Oakland just to stay here again. The motion lights under the bed , the reading lights, the dim lighting and third story terrace option, the bathroom designMAGNIFICENT THANK YOU

Clean, modern, wonderful layout and design and very thoughtful room design. The motion lights under the bed were so awesome along with the reading lights So cool

Published on 26 Dec 2023

Agunbiade

young couple

4.0

Disappointing

Except Im paying for a suite, Ill probably never be back. Rooms are as small as a box

Location and room service

Rooms are way too small. The fridges are also super tiny and cant hold anything. I was unable to connect to the smart apps (Netflix, YouTube etc) as the connection just never worked.

Published on 23 Dec 2023

Mark

review category business travellers

8.0

Very good

Just what I needed - I'll be back.

Great hotel.

Published on 21 Dec 2023

Simpson

young couple

9.0

Superb

Excellent stay and a very nice hotel.

The staff were so great! The remodel is lovely. The room was clean and very comfortable.

Sound from the hallway really carried right into our room. It wasnt horrible just a little loud.

Published on 14 Dec 2023

Kathy

young couple

10.0

Exceptional

Luxury stay in the heart of the city!

Super comfortable room, well appointed with a very comfortable bed! Staff was very nice and helpful! Very nice having a restaurant and bar onsite. Having valet parking was a big plus!

Published on 12 Dec 2023

Studio

review category business travellers

6.0

Pleasant

ok

credit card authorisation form was filled in advance but staff said it wasn't

Published on 08 Dec 2023

Hiromi

family with young children

9.0

Superb

Safe parking

I like the safe valet parking and friendly staff members

The room location felt like a maze

Published on 28 Nov 2023

Kimberly

solo traveller

7.0

Good

One nighter

Location was near many bars and restaurants. The front doors need a code for entrance, this prevented random people from coming inside the hotel. The staff were helpful and guided me to where I can park my vehicle during my stay and provided me the information so I can enter my room. The actual rooms are not card keys but digital combo locks to enter. The actual room is more like a studio as in the shower is visible from where the bed is located. So depending on your room its good to know so you dont have to be naked near family members while trying to shower. Many selections of tv channels and the bed was very comfortable. I only stayed one night but I had no issues with outside noise. The hotel does provide earplugs to help mitigate noise congestion from the local pubs.

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The surrounding area has been impacted by homeless encampments. The actual hotel does not have any camps near the hotel.

Published on 05 Oct 2023

Jessica

group

8.0

Very good

Will always come back for the beds, hands down one of the most comfortable beds Ive ever slept in! be

The beds were so incredibly comfortable, where did you buy them??

The room service shouldnt be classified as room service. No plate or silverware to eat the runny egg and a bowl meal?? You should ask people if they want real plates or to go boxes, we would have just come downstairs and eaten.

Published on 01 Oct 2023