Holiday Inn Express Hotel & Suites Austin Downtown - University, an IHG Hotel, Austin

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All Facilities for Holiday Inn Express Hotel & Suites Austin Downtown - University, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Activities	Pub crawls, Temporary art galleries.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar, Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace, Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre.
Transport	Accessible parking, Parking garage.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 565 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.1

Facilities

8.5

Reviewers Mention About Holiday Inn Express Hotel & Suites Austin Downtown - University, an IHG Hotel

The Holiday Inn Express Hotel & Suites Austin Downtown - University received positive reviews for its fantastic rooms and convenient location. Guests praised the exceptional service provided by staff (Read More) members, particularly Rochelle, who was described as kind, accommodating, and professional. The hotel's front desk staff received praise for their helpfulness and knowledge. Guests also appreciated the cleanliness and comfort of the rooms, the well-maintained pool, and the convenient location for exploring downtown Austin. The hotel provided a sense of safety throughout the stay.