DoubleTree Suites by Hilton Hotel Austin, Austin

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All Facilities for DoubleTree Suites by Hilton Hotel Austin

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Parking garage.
Outdoor & View	Terrace.

Guest Ratings For This Property

7.7

Based on 467 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.2

Value For Money

7.4

Facilities

7.7

Reviewers Mention About DoubleTree Suites by Hilton Hotel Austin

The DoubleTree Suites by Hilton Hotel in Austin received positive reviews for its friendly and accommodating staff, particularly the valet team. Guests appreciated the excellent service and location, (Read More) as well as the spacious rooms. Some reviewers mentioned the need for USB outlets and dim lighting in the rooms, but overall, the experience was enjoyable and the hotel was recommended for future stays.

Guest Reviews

Tiffany

review category business travellers

7.0

Good

Just ok stay

Location

The price of valet parking. Additionally the price was not posted outside bc the podium with the price was inside. If you do not valet there is no parking close by

Published on 28 Dec 2023

Nancy

young couple

4.0

Disappointing

I wont stay there again.

Location

Construction all over the place. Room was uncomfortably hot; system wasnt working properly.

Published on 21 Dec 2023

Chungster

family with young children

10.0

Exceptional

UFC Austin

Outstanding facilities, close to everything downtown and super friendly and helpful staff. I will be returning in the future

N/A

Published on 04 Dec 2023

Viky

family with young children

10.0

Exceptional

Very nice rooms and clean lots of space

Everyone was friendly and my son loved the free cookie

Published on 30 Nov 2023

Raul

young couple

7.0

Good

Location was great, breakfast was ok

Could have been warmer considering the long wait

Published on 27 Sep 2023

Eldi

family with young children

6.0

Pleasant

Staff

When you check in they tell you about what time is breakfast as if its included!!! Nope not included expensive! $50 for parking!

Published on 23 Aug 2023

Caitlin

group

6.0

Pleasant

Pleasant, but needs a serious room update.

Beautiful older building, nice lobby, friendly helpful staff.

The room was not as updated/well maintained as I would have expected for the price. Headboard in the bedroom with the king size bed was cracking/peeling, large chair in living room was disgusting and should be replaced. Just over all underwhelming for a room that was the price it was for 1 night.

Published on 17 Aug 2023