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Holiday Inn Express & Suites - Charlotte - South End, an IHG Hotel

Downtown charlotte (2 kms from NASCAR Hall of Fame)

Ranked 8 out of 15 luxury hotels in charlotte

8.9
(332 reviews)

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Top Facilities

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All Facilities for Holiday Inn Express & Suites - Charlotte - South End, an IHG Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Walking tours, Pub crawls.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Adult only, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Wine/champagne, Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Parking.
Transport Accessible parking, Bicycle rental, Parking garage.
Pool and wellness Fitness centre.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 332 Reviews
100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.4

Facilities

9.2

Reviewers Mention About Holiday Inn Express & Suites - Charlotte - South End, an IHG Hotel

Guests had a wonderful stay at the Holiday Inn Express & Suites - Charlotte - South End. They enjoyed the friendly and courteous staff, the nice lobby and terrace for gathering with family, and the c (Read More)onvenient location near restaurants and breweries. The hotel was well-maintained with cozy and well-equipped rooms. It was also praised for its hosting of conferences and events, with modern facilities and excellent service. Overall, guests highly recommend this hotel for its great location, nice rooms, and cleanliness.

Guest Reviews

Carolyn
young couple
8.0
Very good
location great but if you find somewhere else close by, that's worth investigating
Location! We walked out the door and had the walking trail that runs along restaurants, breweries, shops...super cool. I hadnt looked into it too much so that was a nice surprise. I even walked uptown to the Mint Museum.
There was a block-wide electricity blackout due to a car accident so hard to review objectively. We had no power or hot water the first morning. Breakfast the first morning was take out biscuits. Breakfast the second day was typical of hotel breakfast, not great. I asked the front desk for information about walking uptown to the museum and they were uninterested in helping and just said, "its far". It was not far and it was a nice walk. But that was just the two people that were working that morning.

Published on 10 Dec 2023

Mark
with friends
10.0
Exceptional
Will stay here again!!
Very modern looking. Very clean. Staff very friendly and breakfast was awesome!
Somewhat limited parking

Published on 26 Oct 2023

Haylee
family with young children
10.0
Exceptional
We were very pleased with our experience
It was super clean and the bed was comfy, breakfast was yummy!
Everything was great

Published on 01 Oct 2023

Kate
solo traveller
8.0
Very good
Overall very good, lovely and helpful staff. I would stay again.
All the members of staff were lovely and bent over backwards to help with anything. The room was clean, quiet and felt safe.
Overall, the breakfast was poor, and it isnt a budget hotel so this should have been better. There was nothing vegan (apart from a banana or an apple) to eat for breakfast, and no non dairy milk.

Published on 09 Sep 2023

Tracy
young couple
10.0
Exceptional
Everything from location, cleanliness and comfort were amazing.
We liked the cleanliness and comfort of our room. All staff was very friendly and. informative.

Published on 30 Aug 2023

Michael
review category business travellers
9.0
Superb
Nice and fresh
Clean and fresh.
Parking is confusing and $15 for self parking on site.

Published on 23 Aug 2023

Meloddy
review category business travellers
10.0
Exceptional
Felt right at home!
Front desk was extremely helpful, friendly and welcoming!

Published on 17 Aug 2023

Robert
family with young children
10.0
Exceptional
This hotel is in close proximity to restaurants and the uptown area.
Very clean and quiet.
Nothing

Published on 16 Aug 2023

Beth
young couple
10.0
Exceptional
Its always a predictably good stay
Locations. Comfortable. Friendly

Published on 13 Aug 2023

Beth
young couple
10.0
Exceptional
Love this place. Stay here every time we are in south end Charlotte
Location. Friendly staff

Published on 13 Aug 2023

Holiday Inn Express & Suites - Charlotte - South End, an IHG Hotel is featured in

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