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Ranked 9 out of 15 luxury hotels in charlotte
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Category | Facilities |
---|---|
Activities | Live music/performance. |
Business facilities | Meeting/banquet facilities. |
Cleanliness & disinfecting | Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay. |
Miscellaneous | Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs. |
Safety features | Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas. |
Accessibility | Toilet with grab rails, Emergency cord in bathroom. |
Room Amenities | Air conditioning, Safety deposit box, Heating. |
Food & Drink | Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Bar, Coffee house on site. |
Safety & security | Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas. |
Services | Internet services, WiFi. |
Cleaning services | Dry cleaning, Daily housekeeping. |
Services & Extras | Key access, Key card access. |
Common areas | Shared lounge/TV area, Garden. |
Food & drink safety | Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized. |
Reception services | Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk. |
General | Private parking, Paid WiFi, Pets allowed, Parking on site, Parking. |
Physical distancing | Physical distancing rules followed. |
Pool and wellness | Facial treatments, Spa facilities, Head massage, Foot massage, Pedicure, Manicure, Massage, Spa and wellness centre, Back massage, Body wrap, Fitness centre, Full body massage, Body scrub, Spa lounge/relaxation area, Beauty Services, Couples massage, Hand massage, Spa/wellness packages, Neck massage, Body treatments, Fitness. |
Transport | Accessible parking, Parking garage. |
Outdoor & View | Terrace. |
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