Hilton Garden Inn Troy, Albany

This property has been featured in "40 Best Hotels In Albany ".

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bar

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Double Room with Two Double Beds - Non-Smoking

Max 4 Adults

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Offers 32-inch LCD TV, microwave, mini-refrigerator, coffee maker and work desk with ergonomic chair. Maximum occupancy is 5 guests.

King Room

Max 2 Adults

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Offers 32-inch LCD TV, microwave, mini-refrigerator, coffee maker and work desk with ergonomic chair

One-Bedroom King Suite

Max 4 Adults

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Features a separate living area with a sofa bed.

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All Facilities for Hilton Garden Inn Troy

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Darts, Billiards, Golf course (within 3 km).
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Bath or shower, Free toiletries, Hairdryer, Bathrobe.
Room Amenities	Fold-up bed, Feather pillow, Air conditioning, Interconnected room(s) available, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
Food & Drink	Refrigerator, Microwave, Restaurant, Tea/Coffee maker.
Cleaning services	Ironing service, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Alarm clock.
Media & Technology	Radio, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Garden.
Reception services	ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Electric vehicle charging station.
Hostel facilities	Privacy curtain.

About This Property

This Troy, New York hotel is near the Rensselaer Polytechnic Institute. Hilton Garden Inn Troy features guest rooms with 32-inch LCD TVs and free Wi-Fi. Microwaves, mini-refrigerators and coffee makers are also included.

Guest Ratings For This Property

8.3

Based on 247 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

7.8

Facilities

8.6

Guest Reviews

Kay

young couple

10.0

Exceptional

It was definitely an amazing experience and I will for sure be returning!

Everything

Nothing

Published on 05 Jan 2024

Daniel

young couple

8.0

Very good

A nice hotel with friendly staff. Good value.

The beds were very comfortable. The rooms were clean. There were lights and the bedside just for reading, which was nice.

We took a king sized room first, but the toilet got clogged at 11PM. Not only was there no housekeeping staff on hand at that hour, but there wasn't even a plunger for me to use myself. The concierge moved us to the only available room, which was a double queen across the corridor. Yet there was almost no one in the hotel that night because it was Christmas Day evening, That room was OK, but the refrigerator condenser rumbled at night, and I had to turn it off until morning so my wife could sleep. The HVAC was set to provide heat only when the thermostat was set to 72 degrees. Below that, it turned to air conditioning. The fan had only one setting: loud. We turned it off for the night, which was just fine for us. It also seemed odd that there was almost no room on one side of one of the beds to get out of at night. If the furniture had been moved to the left even a foot, that would have solved the problem.

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Published on 30 Dec 2023

Mather

family with young children

10.0

Exceptional

No comment

Hotel is clean

Published on 25 Dec 2023

Anonymous

family with young children

7.0

Good

It was alright

I liked how beautiful it was and how the staff was nice and helpful

There wasnt any trash bags in my room so even if I wanted to take the trash out I couldnt

Published on 24 Dec 2023

Miller

young couple

10.0

Exceptional

Excellent

Wonderful staff

Published on 21 Dec 2023

Robert

solo traveller

10.0

Exceptional

vry comfortable

very pleasant desk staff

Published on 12 Dec 2023

Matthew

review category business travellers

9.0

Superb

Great room for the price, would recommend for weary travelers

Nice and clean, super comfortable beds, very quiet and peaceful

Published on 08 Dec 2023

Patricia

solo traveller

10.0

Exceptional

Without hesitation, I would stay at the Hilton, again.

The Cleanliness and the comfort and convenience.

I ate breakfast, one time. The food was not of good quality but was presented beautifully. I felt as though the staff, although very friendly, did not put my needs, first.

Published on 29 Nov 2023

Deb

family with young children

8.0

Very good

Clean - near RPI.

Comfortable bed and pillow.

Inner city location and no breakfast included.

Published on 21 Nov 2023

Laura

family with young children

4.0

Disappointing

Disappointing and now they're bugging me for "feedback"

Bed was comfortable, parking was plentiful

I keep receiving messages requesting feedback with no link attached, so I'll let them know here since they want to know so badly. The stay was NOT good, so it's frustrating to be sort of taunted like this asking for feedback they don't care about getting. The woman who "greeted" us was curt at best, but I would call someone who is supposed to make you feel welcome and is cold and unfriendly, just plain rude. We were placed near wedding guests who slammed doors all night and all morning, talked loudly, and someone had a barking dog when it was supposed to be pet-free. The bathroom was not cleaned properly, as I found tiny black clusters and long black hair on the bathroom floor within a short time of being there. My daughter and I are both blonde. Won't even get into the lovely view of the beer depot, the liquor store, and the redemption center. So, for the price, I'd say, no, we were not satisfied. I left annoyed, and that's never a good sign. I'm even more annoyed that I'm being hounded for feedback that they must not want, and when you reply you get an away message, but now I want to give the feedback to them because that stay was not cheap and it was NOT satisfactory.

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Published on 17 Nov 2023