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Hilton Garden Inn Knoxville Papermill Drive, Tn

Bearden (7 kms from McClung Museum of Natural History and Culture)

Ranked 7 out of 47 best hotels in knoxville

8.9
(665 reviews)

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All Facilities for Hilton Garden Inn Knoxville Papermill Drive, Tn

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Snack bar, Kid meals, Outdoor furniture, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, Smoke alarms, Fire extinguishers.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace.
Reception services ATM/cash machine on site, 24-hour front desk.
General Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Contactless check-in/check-out.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Fitness.
Transport Accessible parking, Electric vehicle charging station, Street parking.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 665 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.4

Facilities

9.2

Reviewers Mention About Hilton Garden Inn Knoxville Papermill Drive, Tn

Reviews for Hilton Garden Inn Knoxville Papermill Drive, TN are generally positive. Guests rave about the cleanliness of the hotel and rooms, as well as the friendly and accommodating staff. The gym (Read More)is highly praised for being well-equipped and clean. The food, specifically the breakfast, is described as delicious. However, some guests mention issues such as noise from the nearby highway, a lack of amenities at the in-house restaurant, and the additional charge for the breakfast buffet. Overall, the hotel is recommended for its cleanliness, comfortable rooms, and friendly service.

Guest Reviews

Anonymous
solo traveller
4.0
Disappointing
Disappointing
Nice convenient location.
The bed was extremely uncomfortable and the shower water pressure was horrible. House keeping never cleaned room.

Published on 30 Nov 2023

Walter
young couple
10.0
Exceptional
Wonder place to get away to.
Staff very friendly. Breakfast was exceptional every morning
All good

Published on 26 Nov 2023

Brian
young couple
5.0
Passable
Will be staying at another hotel next time.
Nice room.
Cold shower. With paying $400 a night, one would think the average breakfast bar would be included without paying another $17.00.

Published on 05 Nov 2023

Scott
young couple
9.0
Superb
Overall an excellent hotel and staff!
All of the staff were very kind and friendly. They were very helpful whenever I had a question. The desk receptionists were helpful and recommended nice places to eat and other activities to go while on our stay. The bartender, Miss Ana, was wonderful and outgoing to us. She was amazing in her ability to mix drinks that were delicious! The cleaning people were exceptionally friendly and cooperative with giving us extra towels and trash liners. I wish to return to this particular hotel in the future when I stay in the Knoxville area.
All I want to say about things to work on is the mattress was very firm and uncomfortable overall. I know all mattresses are not created equal in rooms of this nature. I do ask the chain to reevaluate the mattresses. I am not sure if there are rooms that have a more pillow top mattress with better box springs, or if they are all standard in their level of firmness and quality. I would say that needs to be looked into in the future. It was very hard to rest comfortably on the mattress I was in at this particular Hilton in room 224. I did not express this issue with the front desk and will not deter me from returning in the future. I just firmly believe that it's something this particular hotel could improve on.
(Read More)

Published on 23 Oct 2023

Christina
young couple
10.0
Exceptional
Always enjoy our stay here.
We love this hotel . Its our favorite place to stay when visiting our son.

Published on 14 Oct 2023

Michelle
young couple
10.0
Exceptional
Excellent
Excellent
Everything was great

Published on 06 Oct 2023

Kenneth
family with young children
10.0
Exceptional
Amazing
Excellent location friendly staff and clean room and bathroom.

Published on 24 Sep 2023

Mary
family with young children
10.0
Exceptional
Beautiful, clean, excellent service. Cozy and just lovely all around. Friendly staff. Will stay again!
Beautiful, clean, excellent service. Cozy and just lovely all around. Friendly staff.
Nothing!

Published on 12 Sep 2023

Kristy
family with young children
10.0
Exceptional
Excellent stay
Everything was extremely clean

Published on 24 Aug 2023

Maury
family with young children
10.0
Exceptional
We stopped here while road tripping. We loved it so much we are planning a trip with this place as a destination.
The facility was very clean! And the staff was fantastic. We arrived there pretty late and they had things all set for us.
Did find anything wrong here.

Published on 07 Aug 2023

Hilton Garden Inn Knoxville Papermill Drive, Tn is featured in

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