Hotel

Holiday Inn Express Hotel & Suites Knoxville, an IHG Hotel

6324 Papermill Drive
8.1
(129 reviews)

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This property has been featured in "47 Best Hotels In Knoxville ".

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Top Facilities

parking

wifi

pool

bar

food

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King Room - Non-Smoking

  • Max 2 Adults
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    Room features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    Room features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    One-Bedroom Suite - Non-Smoking

  • Max 4 Adults
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    This accessible room features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    King Feature Room - Non-Smoking

  • Max 2 Adults
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    This accessible room features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    Standard Room

  • Max 2 Adults
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    This room features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    Standard Suite - Non-Smoking

  • Max 4 Adults
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    This non-smoking suite features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    Deluxe Suite - Non-Smoking

  • Max 4 Adults
    •

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    This non-smoking suite features a 42-inch flat-screen TV, a microwave and a small refrigerator.

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    King Room - Mobility Access/Roll in Shower - Non-Smoking

  • Max 2 Adults
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    The spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a shower. This double room provides heating and a TV. The unit has 1 bed.

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    King Room - Mobility Access/Hearing Accessible

  • Max 2 Adults
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    The spacious double room provides air conditioning and a carpeted floor, as well as a private bathroom featuring a bath or a shower. This double room offers heating and a TV. The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking

  • Max 4 Adults
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    The spacious double room offers air conditioning and a carpeted floor, as well as a private bathroom featuring a bath or a shower. This double room provides heating and a TV. The unit offers 2 beds.

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    Suite with Mobility Accessible Tub - Non-Smoking

  • Max 4 Adults
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    The suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and features a TV, a carpeted floor and heating. The unit has 2 beds.

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    All Facilities for Holiday Inn Express Hotel & Suites Knoxville, an IHG Hotel

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
    Accessibility Hearing accessible.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet.
    Room Amenities Air conditioning, Heating, Carpeted.
    Food & Drink Vending machine (drinks).
    Cleaning services Laundry.
    Media & Technology CD player, Radio, TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre.

    About This Property

    Located off Interstate 40, this hotel features and indoor pool and a fitness centre. Central Knoxville is 10 minutes’ drive away. Free WI-Fi is provided to all guests.

    Guest Ratings For This Property

    8.1
    Based on 129 Reviews
    100% verified reviews

    Comfort

    8.5

    Cleanliness

    8.6

    Value For Money

    7.8

    Facilities

    8.4

    Guest Reviews

    Mark
    young couple
    10.0
    Exceptional
    Exceptional
    Very friendly staff at check-in. The hotel parking lot is well lit. The hotel is an easy off/on from I-40. Lots of restaurants very close.
    Nothing. It was all great

    Published on 26 Dec 2023

    Cheryl
    young couple
    4.0
    Disappointing
    I will not return
    The breakfast was okay. I had much better at the Charlottesville location.
    Not enough front parking spaces. The hallway on the 2rd and 3rd floor smelled and the coffee maker cord was unplugged and beneath the desk. Getting it connected was difficult and unnecessary. The bath mat was up on a top shelf that couldnt be seen until you got into the shower.

    Published on 15 Nov 2023

    Allison
    family with young children
    10.0
    Exceptional
    Friendly staff, very clean and breakfast was good.
    The staff was very friendly. Breakfast was great. Very clean.
    Not really anything negative to say.

    Published on 14 Nov 2023

    Carmalear
    young couple
    7.0
    Good
    It was ok
    Location
    Price. I think its was over priced because of the university of Tennessee being there. Its hard on people not traveling for sports

    Published on 29 Oct 2023

    Judy
    young couple
    1.0
    Bad
    Horrible
    Didn't use, we left
    Beds not so high & rm not facing traffic

    Published on 28 Oct 2023

    Anonymous
    family with young children
    8.0
    Very good
    Visiting my granddaughter in PICU at ETCH and was disappointed that I couldnt afford to stay longer since the room pric
    Comfy beds
    Noise of Interstate

    Published on 22 Oct 2023

    Susan
    young couple
    7.0
    Good
    Good
    Breakfast was great. Staff friendly and helpful. Location of hotel great.
    Air conditioning unit leaking water and room smelled musty.

    Published on 29 Sep 2023

    Timothy
    young couple
    9.0
    Superb
    Super location
    Beds and the breakfast
    Bathtub had some chips in the paint

    Published on 28 Sep 2023

    Vicky
    with friends
    10.0
    Exceptional
    Exceptional
    Very roomy, clean and comfortable.

    Published on 24 Sep 2023

    Carissa
    young couple
    10.0
    Exceptional
    We had such a wonderful stay!
    Very clean, the most comfortable beds, and accommodating staff! Such a great stay!

    Published on 11 Sep 2023

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