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Hyatt Place Knoxville/Downtown

Downtown Knoxville (0 kms from Sunsphere)

Ranked 6 out of 47 best hotels in knoxville

9.0
(920 reviews)

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All Facilities for Hyatt Place Knoxville/Downtown

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Common areas Shared lounge/TV area.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available.
Entertainment and family services Evening entertainment.
Pool and wellness Fitness centre, Fitness.
Outdoor & View Terrace.
Shops Minimarket on site.

Guest Ratings For This Property

9.0
Based on 920 Reviews
100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.5

Facilities

9.2

Reviewers Mention About Hyatt Place Knoxville/Downtown

The Hyatt Place Knoxville/Downtown received positive reviews for its helpful and friendly staff, clean and spacious rooms, and convenient downtown location. Guests appreciated the comfortable beds, b (Read More)eautiful rooftop lounge, and complimentary breakfast. The hotel's walkability and proximity to shops, restaurants, and a park were also highlighted. The valet parking service was praised, and the lobby and hotel design were described as elegant. Overall, guests were impressed with their experience and would gladly stay again.

Guest Reviews

Tammie
young couple
5.0
Passable
The breakfast was phenomenal. Your front desk crew are all fantastic.
The breakfast
The fact that I spent 3 nights and not once did housekeeping come to my room.

Published on 05 Jan 2024

Vilson
young couple
9.0
Superb
I would return when in Knoxville again.
Location - I loved the plaza across the street, stores, and restaurants. Good continental breakfast. Descent gym for working out. Comfortable room - I loved the sofa because it was very comfortable. I would return.
The gym.

Published on 05 Jan 2024

Sneha
family with young children
10.0
Exceptional
Can't go wrong!
Excellent location, very friendly and helpful hotel staff (we had our 4 month old with us and they were so sweet to her). Good breakfast selection. It's in downtown and the lounge upstairs is amazing!

Published on 04 Jan 2024

Rushalyn
young couple
8.0
Very good
Very good
Location, view, Amenities, Starbucks, cleanliness of the facilities and room.
I tried to cancel on the date of cancelation(which was 12/29) considering cancelation date was 12/29 at 0000, They wouldn't let me cancel. Who has a cancelation time of 0000. Usually it would have been 12/28 @ 2359 or something to that effect. So we ended up going anyways. Then when we got there they already charged my card, when in the description it said pay at hotel. It was just kind of frustrating. Other than that the stay was great.

Published on 04 Jan 2024

Jeanne
young couple
9.0
Superb
New Years Eve Weekend
We went for New Years Eve. We had the front city view. It was so pretty. The bed and sheets were amazingly comfortable. I especially love the sitting area in our room where I could sit in the morning and have my coffee. The shower was nice, and the slow closing doors and drawers were a nice touch. Loved the binds also. Over all, it was lovely.
The eggs and sausage at breakfast were not the greatest. A few suggestions would be to cook the sausage more. Add cheese to the eggs so they don't taste so fake. Also a coat hook or coat tree in the rooms would be very convenient. Our closet was full and we had to lay our coats and hats all over the room. We were in and out alot and it was cold. I think that would be handy for many were wearing big heavy coats. And like alot of others have said, the parking cost was alot. Luckily the days we were there we found a spot with a meter and we didn't have to put money in because of the holiday.

Published on 03 Jan 2024

Yadira
group
10.0
Exceptional
Exceptional
Loved location

Published on 01 Jan 2024

Dominique
young couple
2.0
Very poor
Very poor
Kept charging card at least 6 times
Refrigerator didnt work

Published on 31 Dec 2023

David
young couple
10.0
Exceptional
We loved the convenient location as we walked to all our destinations. The rooftop was very nice.
Quiet room. Clean and comfortable. Street view.
A little hard to regulate heat

Published on 30 Dec 2023

Patvoyageusa
family with young children
5.0
Passable
Passable
Location Breakfast
Check in process We had to make the bed for our son, sofa bed not ready

Published on 29 Dec 2023

Tyson
family with young children
10.0
Exceptional
Exceptional
Beautiful lobby, clean surfaces throughout. Wonderful, friendly staff.
The bed pillows were all full and fat. Thinner pillows for sleeping would be nice.

Published on 29 Dec 2023

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