Courtyard by Marriott Knoxville Downtown, Knoxville

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All Facilities for Courtyard by Marriott Knoxville Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Snack bar, Outdoor furniture, BBQ facilities, Restaurant, Bar, Coffee house on site.
Safety & security	24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Services & Extras	Key access, Key card access.
Common areas	Outdoor fireplace, Picnic area, Sun terrace.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Valet parking, Express check-in/check-out, Private check-in/check-out, Luggage storage, 24-hour front desk.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Transport	Accessible parking, Bicycle rental, Parking garage.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

9.0

Based on 139 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.3

Facilities

9.3

Reviewers Mention About Courtyard by Marriott Knoxville Downtown

The Courtyard by Marriott Knoxville Downtown received positive reviews for its excellent service from front desk staff, including Natasha and Lauren who were praised for their prompt response to issu (Read More)es and willingness to go above and beyond. The hotel's convenient location in downtown Knoxville and spacious, clean rooms with kitchenettes were also highlighted. James in the cafe and Maeve at the front desk were specifically mentioned for their exceptional service. The only negative comments were about smaller room sizes and the additional cost for parking. Overall, the hotel was recommended for its cleanliness, friendly staff, and good amenities.

Guest Reviews

Lana

with friends

10.0

Exceptional

Convenient to venue

Pillows

Published on 05 Dec 2023

Teresa

family with young children

10.0

Exceptional

Everything was great! Room was very comfortable! Excellent location!

Was disappointed there wasn't breakfast the next morning, especially for what we paid for the room. Very disappointed we had to pay for parking our car in garage that was attached to the hotel.

Published on 01 Dec 2023

Kerry

family with young children

10.0

Exceptional

Perfect

Great

Nothing

Published on 29 Oct 2023

Lois

young couple

8.0

Very good

Ok

Location primarily. Also, I felt safe with security of having to use room key in the parking garage and elevator.

Breakfast. The buffet was out of food when we arrived about a half hour before closing. By the time the eggs and meats were replenished and we sat down to eat, they closed the buffet when I would have liked seconds. They could have just locked the doors to new patrons but instead they closed the door to the buffet room.

Published on 14 Oct 2023

Adrian

family with young children

10.0

Exceptional

Very pleased will stay again

Very clean and welcoming

Published on 09 Oct 2023

Pinkee

family with young children

10.0

Exceptional

Our family enjoyed our. Staff was great hotel was nice and clean. Room was great and location was good.

Very nice and clean. Staff was great

N/A

Published on 13 Sep 2023

Adriena

young couple

8.0

Very good

Location

Breakfast was nonexistent.

Published on 12 Sep 2023

Lori

young couple

10.0

Exceptional

Conveniently located to University of Tennessee Campus

Hotel conveniently located to University of Tennessee football stadium. Food at the Bistro was fresh and yummy! Check-in and out were super easy. Hotel staff were very friendly and helpful. The room was very spacious, comfortable, and quiet. No hall or neighboring room noise.

There wasn't a thing I could complain about.

Published on 11 Sep 2023