Hotel

Hilton Cambridge City Centre

20 Downing Street
8.3
(2699 reviews)

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This property has been featured in "44 Best Hotels In Cambridge Uk ".

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Top Facilities

parking

bar

food

wifi

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Queen Room

  • Max 2 Adults
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    This double room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

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    King Room

  • Max 2 Adults
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    The double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit has 1 bed.

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    Double Room with Two Double Beds

  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds.

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    Executive King Room

  • Max 3 Adults
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    This triple room is air-conditioned and has a seating area with a flat-screen TV, a minibar and a tea and coffee maker. The unit has 1 bed.

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    King Suite

  • Max 4 Adults
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    This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar and a tea and coffee maker. The unit offers 1 bed.

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    Deluxe King Room with Sofa Bed

  • Max 4 Adults
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    This quadruple room is air-conditioned and features a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit offers 2 beds.

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    Executive Double Room with Two Double Beds

  • Max 4 Adults
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    This quadruple room is air-conditioned and has a seating area with a flat-screen TV, a minibar and a tea and coffee maker. The unit has 2 beds.

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    Junior Suite

  • Max 4 Adults
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    The suite features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit has 1 bed.

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    Executive Corner King Room with View

  • Max 2 Adults
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    This double room is air-conditioned and features a flat-screen TV, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

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    All Facilities for Hilton Cambridge City Centre

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Walking tours.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
    Bathroom Hairdryer, Bathrobe.
    Room Amenities Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Minibar, Room service, Tea/Coffee maker.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Laptop safe, TV, Flat-screen TV, Telephone.
    Services & Extras Key access, Key card access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Fitness centre, Fitness.

    About This Property

    Hilton Cambridge is located 600 metres from the city centre, with many of the city's attractions, shopping areas, cobbled streets, architecture, the River Cam and historic colleges within walking distance.

    Guest Ratings For This Property

    8.3
    Based on 2699 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.9

    Value For Money

    7.4

    Facilities

    8.5

    Guest Reviews

    Glenys
    solo traveller
    9.0
    Superb
    Excellent location. Would stay there again without hesitation.
    Excellent location close to restaurants, cafes and cultural attractions
    The valet service left a lot to be desired, waiting to park and waiting to collect.

    Published on 03 Jan 2024

    Ian
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Although the choice and selection was extensive the food had been under heat lamps for a long time and was generally dry and overcooked.

    Published on 02 Jan 2024

    Elaine
    young couple
    9.0
    Superb
    Very comfortable and a delightful way to see the new year in!
    Roomy, clean and stylish. Great location
    Mirrors and lights didnt match up with dressing table areas.

    Published on 01 Jan 2024

    Carolyn
    family with young children
    6.0
    Pleasant
    It was ok, thought it was overpriced for the room we had, very basic. Parking very expensive
    The gym, location
    Beds uncomfortable , not being able to park my own car

    Published on 01 Jan 2024

    Jennifer
    family with young children
    9.0
    Superb
    Superb
    Great location, friendly staff and a clean comfortable family room.

    Published on 31 Dec 2023

    Lesley
    young couple
    8.0
    Very good
    Nice hotel in an ideal location
    Excellent location. Very obliging staff.
    Bedrooms need a fridge and choice of pillows- the pillows in the room were so soft we both had a poor nights sleep

    Published on 31 Dec 2023

    Natalie
    family with young children
    6.0
    Pleasant
    Pleasant
    Cambridge was lovely and hotel was very convenient to walk to city centre. Food was lovely despite the long wait.
    Service in bar piano was very poor 20 minutes waiting for a drink and getting orders wrong, bar wasn't exactly busy. Paid a service charge on the bill at the end and feel this is unacceptable given the standard of service in the bar area Room number 209 is noisy next to service lift and woke our little boy up very early. Generator noise from outside all night paid alot of money for a 2 night stay and expected better.

    Published on 31 Dec 2023

    Caroline
    young couple
    6.0
    Pleasant
    Excellent location but disappointing stay
    Great location
    In the evening the bar was poorly staffed with inexperienced staff. Breakfast had a poor selection of gluten free products, items on the hot buffet ran out as did seats, drinking glasses and plates.

    Published on 30 Dec 2023

    Alexander
    young couple
    9.0
    Superb
    City escape for museums and fine dining
    Location
    Nothing

    Published on 29 Dec 2023

    Shirley
    young couple
    10.0
    Exceptional
    Lovely pre Christmas shopping treat.
    Lovely calm surroundings.

    Published on 29 Dec 2023

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